Used by some good auction houses. But be WARNED...also used by auction houses who make you sign up for a bank account to pay. Eama absolute s.it House of a company. Won't give out any pick up or... See more
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Review summary
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Company details
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Branded surplus stock direct from major retailers with up to 85% off RRP. The UK's largest digital auction marketplace for retail returns and surplus consumer product.
Contact info
The Harlequin Building, 65 Southwark Street, SE1 0HR, London, United Kingdom
- +44 203 725 5500
- customersupport@i-bidder.com
- i-bidder.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 60% of negative reviews
Typically replies within 1 month
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Quick response
Quick response, well done team.
I had a miss delivery of few items which got lost in transit, this was resolved quickly after I contacted customer service
If you want to be scammed and lose your…
If you want to be scammed and lose your money, bid from here.
You will be sent requests for more money, your invoice is never final.
And you will not get any help from ibidder or the auctioneer, they just want your money. Do not do it
Ibidder dont care about the would be bidders!!
I bid on an item via Ibidder list and was told by the auctioneer that my bid was unsuccessful. They later contacted me and said they had reconsidered and I had now won the vehicle. I told them that I had purchased another after being told no. They demanded money, I thought about it and was going to send them £500 as a "compensation amount" that they requested (after making threats!. I tried to raise a bank transfer and my bank (Nationwide) rang me and said "DO NOT TRADE" with this organisation! I contacted ibidder regarding the matter and I spoke to them at length. I was told that the auctioneers were being watched given the huge problems and comments on Trustpilot and previous complaints. I later found out after registering for an auction that there is negative comment on my ibidder account hence some auction sites not registering me. I told ibidder that they knew the history and making a one sided "bad bidder" decison was wrong. Making this unilateral negative “punishment” without any consideration of multiple negative customer feedback (look at trustpilot as I previously told you) to you is disgraceful and disrespectful. They do not want to Know...dont use them register for your own auctions.
Evangeline has been professional
Evangeline has been professional, responsive, and courteous throughout my case. She has kept me informed, listened to my concerns, and helped facilitate communication with the auction house. While the dispute itself is still ongoing and has not yet been resolved, I appreciate the high standard of customer service she has provided. Thank you for your continued support.
I signed up for a single auction
I signed up for a single auction. Since, I have had 6+ emails/day.
No chance I will go anywhere near them again. I will find the auctions myself.
very bad experience deal with this…
very bad experience deal with this auction is very expense charges surcharges and + delivery cost you a lot encourage to all for awareness .
Be good
Cheers
Great place to pick up bargains
Great place to pick up bargains, most items are Amazon returned parcels and are nearly all brand new stock, occasionally you'll get a damaged item but it's worth the chance because of the super low prices.
had a very disappointing experience…
had a very disappointing experience with iBidder.
I spent around £500 on a lot, and what I received was completely different from what was advertised. One item was missing, another item was not even the one I had actually won in the auction, and the rest of the items were in terrible condition – heavily rusted, damaged, peeling, and completely unusable.
The listing stated that the items were “unchecked”, but that is not an excuse for selling goods that are obviously in such poor condition. The photos in the listing showed brand-new products in their original packaging, creating the impression that the items were at least in usable condition. What I received looked nothing like the advertised images. There wasn’t even any original packaging.
To make matters worse, their customer service is terrible. The only way to contact them is by email, and they barely respond. After several emails, the only offer I received was a refund of 10% of the value of the missing item only, completely ignoring the fact that the entire lot was not as described. When I rejected that offer because the whole lot was affected, they simply stopped responding altogether.
Based on my experience, I do not consider this company trustworthy. I feel like I have wasted £500 on items that are essentially worthless. I would strongly advise anyone considering buying from iBidder to think twice before spending their money.
Stay away from this platform
Stay away from this platform. In my experience, it is full of dishonest sellers, and i-bidder offers little to no support when things go wrong. Delivery charge from £36 changed to £96 and not refunding my item cost which they charge you before sending the delivery note.
I had a very bad experience with Supreme Auctions Ltd and believe I was misled during the transaction. When I contacted i-bidder for help, they simply stated that they are "just a platform" and refused to take any responsibility for the sellers they advertise.
If you choose to use this site, do so at your own risk. Don't expect meaningful assistance from i-bidder if you encounter problems with an auctioneer.
setting the record straight.
First off the bat and what many people don't seem to grasp is that i-bidder doesn't sell anything, doesn't auction anything.... they are a platform so you can bid on items at auction from home or where ever, yes there's extra costs for bidding remotely, but its up to you to read each auction sites rules on bidding, i bidder isn't responsible for anything at these auctions or its condition that's your responsibility. Want my advice stick to ones that are near your home, and on the viewing day go look and test items yourself. I bidder works well, automatic bidding for you if you want up to your set price....my only gripe is ...no hang on i haven't got any.....
Bought a few items through supreme…
Bought a few items through supreme auctions and found them very good value.
Would recommend.
Used by some good auction houses.
Used by some good auction houses.
But be WARNED...also used by auction houses who make you sign up for a bank account to pay.
Eama absolute s.it House of a company. Won't give out any pick up or delivery details until you pay.
1000+ lots a year we purchase and never had this before...what are they trying to hide....Dose your clients know about your poor service to its customers!
IBidder are their lapdog
Ibidder your loss...Se you in court.
Stay away from this auction site.
Stay away from this auction site.
I bought a camera that was advertised as a Nikon Z III, but the item I received was only a Nikon Z. This is not what was listed or what I paid for.
I contacted customer support multiple times by email. Each time, I was told that I would receive a response within 48 hours. It has now been over 10 days, and I have not received a single meaningful reply. I have sent several follow-up emails and have been completely ignored.
This experience has been extremely frustrating and disappointing. In my opinion, the company has been misleading and unresponsive when faced with a legitimate customer complaint. I would strongly recommend that potential buyers think carefully before purchasing from this auction site.
The support I recently received from…
The support I recently received from i-bidder.com, via their customer service agent Vhanj, was excellent.The auction house in question quickly established contact and provided technical data which, hopefully, will assist in a resolution to the issue I raised.
Ibidder you must vet you suppliers
Ibidder you must vet you supply customers better i have now been let down by 2 of your auction suppliers to the total of nealy 1500 pounds they don't deliver or communicate so you just end up losing your money this is a lessen leart for me so everyone please be aware this site is not safe you might get your goods and you might probably not .
DONT listen
I used to be with i bidder but got blocked BECAUSE of a emma group i had bough defibs and when i asked what the battery life was they said a year which meant it was old stock and battery life should be 7 years and to buy a battery it wood cost 500 for a new battery so i didnt pay so got blocked THEY ARE ALL FOR THE COMPANYS NOT THE CONSUMER
Very helpfull and resolved my problem…
Very helpfull and resolved my problem quickly highly recommend
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