i-bidder.com Reviews 

Guys absolutely do not buy anything from the auction 24/7 they are absolutely rubbish company they not sending this stuff I bought parcel worth 200 hundred pound Plus vat.
Plus delivery 140£. Still waiting for tracking number. This is absolutely rubbish customer service

i’ve purchased a lot of items from my bidder and mainly through supreme auctions. I’ve always purchased brand-new and sealed and I’ve never ever been let down. The only reason I’m giving the review of four is because of Mike experience with 247 auctions. The items were apparently seized fragrances in evidence bags, the fragrances are all from an Amazon budget range so don’t be fooled that you’re gonna find yourself products like Hugo Boss et cetera. I also purchased a lot of 20 returned parcels as of which have still not yet arrived, have contacted them on 0871 number and was basically mugged off down the phone. Apparently now I have to wait for people to come back from Ireland so that I can receive these packages. I thought you weren’t supposed to list things for sale that you didn’t actually have? but even after all this, I have contacted Ida who we’re gonna look into it for me. Remember read the terms and conditions of the sales even triple check if you have to, look for brand-new and sealed and you will find brand-new items. And most of all avoid 247 auctions and they are fragrance bags and assorted returned packages.

Very good customer service. Cyril negotiated between the company i had bought jewelry from if he didn't step in, i would of lost a sum of money. Many thanks Cyril well chuft with the support you have given. 10 out of 10.

Absolutely Disgusting Mouldy Smeg Kettles!!! To say I am angry would be an understatement. Avoid at all cost. I hope Smeg sees this and interject to avoid sullying their reputation from whoever is selling these filthy items from their brand.

DO NOT BUY ANY SMEG KETTLES or any appliance FROM this site. This would be the last time im using this auction site. I spent almost £800 and Purchased 17 of the Smeg kettles intending to use for an air bnb business. I have never been so disgusted and shocked to see an item.
I wept after opening all of them and started coughing, runny nose, getting shortness of breath and hyperventilating because of exposure to the accumulated moulds in the kettles. I will be filing a lawsuit because nobody should be subjected to the exposure of accumulated mould in kettles which causes such terrible health effects. I had to run to the chemist to buy medication and I was told it was the exposure to the mould in these kettles. This is the same mould exposure which killed the little boy Awaab which is now made into law - “Awaabs law” And to see an auction site selling these mouldy stuff is absolutely horrendous.
Very thick black mould had formed inside these kettles, and on the wires. It is inhumane to even consider putting such filthy, health hazardous and disgusting items anywhere near humans.
It appears these kettles were picked from a landfill by people looking to make quick money at an auction sale; it defies all moral integrity for anyone to consider selling these. I have videoed and documented. Should this be taken before a judge in a court of law or for the local council’ Trading standards or Environment agency to see, they’ll close this site and start investigating whoever is selling these. Absolutely disgusting to treat people hoping to get good items to use only to expose them to health hazardous mouldy, filthy & rusted kettles.
All 17 Smeg kettles had Black mould inside, with broken tops , dented, broken covers, limescaled, paint peeling off, burnt inside etc. and the awful smell emanating once you open them; I could go on and on about the state these disgusting kettles were in. I chucked all of them in the skip on the site after picking them but then thought I would need them for any legal action as evidence.
Where are your morals and integrity supreme auctions, are you so money hungry that you’d risk people’s health with these hazardous, mouldy and filthy items????
I need a response, and these items must be pulled from your site asap!!! I will be reporting to trading standards and the correct agency as well as any regulator that regulates auctions.
These items are not fit for use or purpose . This has been brought to your attention now and I can see similar rhetoric of complaints in the other reviews on here ; you have a duty to act before a class lawsuit action is taken against you should you continue to sell these items considering the state they’re in.
I really need an answer and a response and my money back. I signed up to buy an item, not to purchase a health hazard.

Do not buy from these cowboys… absolutely disgusting what they have done … spent nearly 600 pound on Smeg stuff … it came unboxed they were all damaged goods that people had returned… the 3 kettles were full of limescale scratched and dirty…. I put water in one just to test for curiosity and it tripped my electricity… The 2 toasters had crumbs in and buttons broken. At no point on the listing or description did it say that these products were used or second hand… the pictures showed a brand new kettle and toaster… I payed 120 pound for a broken toaster, you couldn’t write it absolutelyShocking , when I called to tell them what I had received they were not interested told me that they were sold as seen they were unchecked …. It didn’t state on the listing or description that the products were second hand… Shame on you ripping people off, hopefully my bank will sort it if not I’m stuck with a load of stuff that’s dangerous and fit for the bin , I’ve got a 5 year old delonghi kettle that’s a million times in better condition than the rubbish I have just received, I’m so angry that people can get away with this

Awesome auction house and the workers are great, fully recommend

The speed of getting a reply and things sorted

Great! Love this site! I've had some good stuff from here.

You expect unchecked returns to have a little risk but when all 3 of my bids were used items I didn’t expect to be buying used goods
Boxed and unchecked yes out used goods no

Have used this platform many many times and I’m very happy with it. However complaints need to be made to the actual auction they bought from and not ibidder. Supreme Auctions who are shocking should not be allowed to use ibidder platform and as such I have written to them asking for them to be removed

Serious warning about Supreme Auctions on iBidder

I bought items through iBidder from Supreme Auctions and the experience has been dreadful.

I won a dining table with 6 chairs, but only 4 chairs were delivered.

Both the chairs and a cabinet arrived damaged, due to extremely poor packaging (just thin plastic wrap, no protection).

I paid almost £200 for delivery, yet the goods were dumped on a pallet without care.

When I raised this with Supreme Auctions:

They claimed all items are sold “as seen” and refused to help, even though the lot was misdescribed.

I-bidder’s complaints portal only gave me a generic rejection, and when I contacted them directly, they said in a polite way they weren’t interested and claimed they have no liability. But if they’re aware of these issues and still allow such sellers to trade on their platform, then they’re enabling the problem. In my view, that makes them just as responsible as the sellers themselves.

After I persisted, they blocked me from bidding again, citing that I had done a chargeback – which is completely false, as I paid by bank transfer (so chargeback wasn’t even possible).

To make matters worse, today they contacted me about another order, saying: “sorry, we can’t locate the items you won, would you be happy with another set instead?” I asked them to send me an email with photos of the alternative items which i did get. But this is not the products i bid on. So they are advertising products to bid on that they don't even have.

⚠️ Important advice for other buyers:

They claim you can pay by debit card, but they don’t answer the phone within the 1-day payment deadline. This forces most people into bank transfer, leaving you with no protection if something goes wrong.

If you buy, do so as a consumer, not a business – consumers have stronger protection.

Be prepared that if you complain, you may be blocked rather than helped.

I spent £517.08 and have been left with damaged goods, missing items, and now misleading treatment on a separate order. iBidder really needs to review how Supreme Auctions are operating on their platform – as buyers we are left completely exposed.

I purchased a set of Bose headphones supposedly worth £450 only to just have found out that they are fakes !
Complete scam, con and rip off. I have contacted the vendor Castlers Auctions and will update you all.
The company, Castlers auctions have responded very quickly and resolved my issue. Super response to a real problem. Couldnt have handled any better. Mistake made but resolved promptly and respectfully. Would recommend as the good guys.

I bought and paid for several items through i-bidder, from the auction company International Auctions Ltd, but some of the items never arrived.

I reached out for help, but i-bidder does not take responsibility or provide proper support. It feels like once they get the payment, the customer is left alone to deal with the problem.

It’s unacceptable to pay for products and never receive them. This experience has been extremely frustrating and disappointing.

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Updated Review – Issue Resolved

After my initial review, I was able to get in touch with i-bidder’s support team. They reached out to the seller and helped resolve the issue — I eventually received my missing items.

I appreciate their assistance and the fact that they followed up to make things right.

That said, the process was quite complicated and took a lot of effort on my part. I believe it could be much simpler, as many customers would probably give up before reaching a solution.

Still, I’m updating my rating to reflect that the problem was solved. Thank you to the i-bidder team for the support.

Really do need to review.
I have purchased a lot of items and I have to thank Spicers for their professional manner of operation and care in handling my purchass.Situated in Goole beside a waterway and just a beautiful location.
Quality of the products is quite extraordinary and when tested all work.
the care adds value to my visits to pickup and also chat with the friendly and experienced staff.

No support. On i-bidder.com, scammers can freely sell with different rules and hidden additional fees that they only reveal afterwards. I’ve been scammed too many times on this platform.

Very prompt on answering

I have given Supreme Auctions Limited and Ibidder more than one chance and both times I’ve been left completely ripped off.

The first time I “won” what was advertised as a huge pallet of kids’ toys for over £350. When I collected it, the pallet looked nothing like the picture. Once home, I realised it wasn’t toys at all—it was mostly boxes of religious books, laminate sheets, and pens, with a few random bits thrown in. The pallet wasn’t even full. I complained and heard absolutely nothing back.

Against my better judgement, I gave them another chance. This time I bid on what was described as an assortment of kids’ sand and art sets. Their listing showed around 12 different sets. What arrived today? 100 of the exact same cheap set—the lowest value item they showed in the photos. I paid £112 for what turned out to be a pile of worthless stock.

I have now complained twice, and both times I’ve been ignored. No apology, no solution, no refund. This company is misleading, dishonest, and clearly does not care about its customers.

Save your money. They are not to be trusted.

My recent experience with i-bidder.com has been very disappointing and raises serious concerns about how the platform supports its auctioneers.

I placed a successful bid on a vehicle through i-bidder.com, listed by Richard Maze & Co Auctions. The vehicle was advertised with “Warranted Mileage: 66,678”. After the sale, I obtained the manufacturer’s service history, which proved the vehicle had already exceeded 82,000 miles back in 2018, making the warranted mileage entirely false. The car was also a Category S write-off, yet this was only disclosed in vague wording – “Sadly on the register” – instead of being clearly stated in the main description.

When I raised these issues with Richard Maze & Co, they refused to acknowledge the misrepresentation and instead issued daily revised invoices, adding late fees and storage charges, despite the sale being formally in dispute.

I then raised my concerns with i-bidder.com, but rather than protecting the integrity of their platform, I received an email notifying me that I had been blocked by Richard Maze & Co. i-bidder explained that this is a facility they provide to auctioneers and that my block would be visible to other auctioneers across the network. In effect, instead of investigating a clear case of misrepresentation, the platform enabled the auctioneer to penalise me further.

By allowing auctioneers to misrepresent vehicles and then blocking buyers who challenge them, i-bidder.com risks supporting questionable practices and discouraging transparency. This approach is deeply concerning, and in my view, undermines trust in the platform entirely.

Based on my experience, I cannot recommend i-bidder.com and would urge extreme caution when using their services.