Hypervolt Reviews 

Needed support as my trusted Home 3 Pro just stopped after 18 months. I logged a call with the help of my installer and Hypervolt responded in the best possible way. A little remote diagnostics told then what they needed to know and they simply sent a replacement. No stalling - they just got it sorted. Support like it should be.Well done Hypervolt.

Zaid was brilliant and very patient and did not give up until my issue was resolved

Very helpful and responsive

Stefano has been genuinely helpful throughout — responsive, clear, and he kept me informed at every stage. That made a real difference.

The Home 3 Pro itself is doing exactly what I need. The app is responsive and easy to use, and I can see what the charger is doing at a glance.

I’ve connected it to Intelligent Octopus Go and the smart scheduling works well — it picks up the off-peak slots automatically and shows me the full charging plan, so I’m charging at the cheap overnight rate without having to think about it.

Thanks Stefano — happy to recommend.

Great service from Nancy who actioned my issue asap

They advertise 3 week install but after 5 days of trying to get a date they finally told me they can't do anything for another 4 weeks. I don't like being messed about and will be cancelling my order.

Wow...a company that does what it says, hassle free, great platform so all partners can be contacted at any point in a very efficient way. Extremely helpful staff at all points and a big thank you to Sean for all his support and guidance. Many companies can learn a lot from your company.

Excellent customer service - really professional but also pragmatic - excellent communication before and after! Great service! Thanks again!

Salma was very helpful, acted promptly and professionally to resolve my issue.

Easy to order sale and fitting on line. Delivery next day. Efficient, friendly installation by Hypervolt chosen fitters with constant communication.
Immediate help when I had difficulty with the app.
Unit is attractive, efficient and easy to use.
Really pleased I chose Hypervolt on my son’s recommendation.

Beat the middleman - go straight to Hypervolt!

Hypervolt was able to support us from Day 1 to the finish!

Kunal was so supportive and able to find us the best engineer for the price. Any issues, and they respond super fast.

So far, I have faced no issues, and I was up and running within seconds.

Clear, straightforward ordering process. Good communication regarding queries and progress. Installation was efficient and painless. The only slightly negative aspect was the time taken between ordering and installation.

The Installers made a small error in setting up my Home 3 Pro charger, which stopped it working. Following an email for help (at 7pm!) Jameel at Hypervolt worked with me and them to rectify it really promptly and effectively. Excellent support.

Good customer service. Prompt response to technical issues. Since installation there's been no major issues at all with the EV home charger, only minor which was resolved quickly. Thank you and well done.

We had a problem reported by Hypervolt which was reported to our Electric company who discovered there was a problem at the delivery end and will be sorted. Thanks to Hypervolt.

I found them to be extremely helpful and supportive and the whatsapp conversation really helped until resolved.

I had an issue with my Hypervolt Home 3 Pro charger, which suddenly stopped charging any vehicle. After carrying out my own troubleshooting and providing detailed information to the support team, Hypervolt responded promptly and professionally throughout the process. They carefully reviewed the charger telemetry, communicated regularly, and kept me informed at every stage.

Once it became clear that the charger itself was at fault, Hypervolt arranged a replacement through Octopus. The coordination was smooth, and the team remained responsive and helpful throughout. Following the unit swap, the new charger has been working perfectly and is noticeably more responsive than the previous one.

While it was frustrating to experience a charger failure, I was impressed by how seriously Hypervolt treated the issue and how efficiently they resolved it under warranty. Special thanks to Fred, Jameel and the scheduling team for their professionalism and support. I would happily recommend Hypervolt based on the quality of their customer service and after-sales support.

Our charger unit failed on an intermittent basis. Yes there was some delay in pinpointing the problem, as the car itself was also considered a potentially failure point. But once we were able to determine the fault lay with the charger unit itself, Hypervolt were excellent, organised a replacement and fitting. Very good service, communication from their service department was extremely effective

Excellent response to my problem

Absolutely brilliant service from Hypervolt. Experienced a problem with the EV charger and I was able to contact customer service very easily (no automated calls and I got to speak to a very helpful person immediately). When they were unable to resolve the issue over the telephone they arranged an engineer visit to replace the charger within the week. I was kept up to date with progress and received a follow up email after installation to check I was happy with the service and that everything was working. Highly recommend Hypervolt.