KatKin Reviews 

14,339
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 2,861 reviews, reviewers overwhelmingly had a great experience with this company, noting significant positive changes in their pets. Customers frequently praise the exceptionally high quality of the fresh meat food, the helpful support team, and the remarkably fast delivery service. Many cat owners notice remarkable improvements in their animals, including shinier coats, better digestion, higher activity levels, and solved eating issues. Some reviewers were not happy with the automatic subscription renewals, noting unexpected charges and difficulties with customer support responses. A few consumers also mentioned that the meals are quite expensive to purchase regularly and require considerable freezer storage space.

What people talk about most

Product

Customers shared positive experiences with product, noting that cats love the high quality recipes and show... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast, reliable shipping and well-insulated,... See more

Customer service

People report positive experiences with customer service, noting that operators are friendly, knowledgeable,... See more

Price

Users describe ambiguous interactions with price, noting that while it is a bit more expensive than standard... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My cats are much healthier and happier. No more smelly poos no begging for food no throwing away uneaten food and having to keep changing brands . I'm actually saving money no need for biscuits or tre... See more

Company replied

Rated 5 out of 5 stars

We have a very old cat who seemed to be wasting away ,he was under the vet after having funny turns ,he constantly cried to be fed but was only eating the jelly from numerous different brands and gett... See more

Company replied

Rated 5 out of 5 stars

The quality of the food is excellent, both my cats love it! They like it warmed, 10seconds in the microwave does the trick. The customer service is great,the operators are friendly, knowledgeable & no... See more

Company replied

Rated 5 out of 5 stars

I tried Katkin for my elderly cat who was turning her nose up at everything - different varieties, brands. My sister uses Katkin for her elderly cat so I thought I would try it. Penny just turned he... See more

Company replied


Company details

  1. Pet Care Store

About KatKin

Written by the company

Get FRESH for 20% off Learn about Fresh Why does your cat food smell? About KatKin

KatKin goes hardcore for cat health. For far too long the fat cats of the industry have been pushing false information and fluffy claims about what cats need to eat.

Born To Eat Meat

KatKin is a nutrition, education, and community focused cat-care brand that works with world leading veterinarians and nutritionists to develop fresh food that gives cats the nutrients they actually need. KatKin is cutting the fluff from the cat food industry and exposing the truth behind mass-produced cat food.

Mission

KatKin’s mission is to show cat ownership for what it actually is, and defy the stereotypes of cat’s being “easy to care for.” Cats need “hardcore love” no matter if they’re a finicky feline or have a tricky tummy. The time for change is now, and KatKin won’t stop until their cat-first, no-bs attitude becomes the new standard everywhere.

Try now to give your cat the best

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14k reviews

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4.6

All reviews

(14,339)

2,701 reviews in the last 12 months

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Rated 5 out of 5 stars

My kitten is absolutely in love with…

My kitten is absolutely in love with the KatKin food. Im very glad I made this choice to feed her with the fresh food.
And I have a problem with the delivery company, I contacted the KatKin company and they sorted out quickly a new delivery for my kitten.
I just wanna say a big thank you for all the support.Im highly recommend the KatKin food.

5 November 2026
Unprompted review
Rated 5 out of 5 stars

Delicious food (well Missy loves it

Delicious food (well Missy loves it! 🐈‍⬛)
Great customer service and ease of having it delivered to my door

5 November 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi there,

Many thanks for your lovely review. 💚

We're delighted Missy is enjoying her meals so much!

It's great to hear that the convenience of home delivery and the support from our customer service team have made your experience just as positive. Please give Missy a little chin scratch from us.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Happier healthier cat

Happier healthier cat, food is great, easy to change variety prior to delivery. Great delivery options and options to delay or change. Customer service is excellent. Would recommend 👌

5 November 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Lizzielou,

Many thanks for your lovely review. 💚

We're so pleased your cat is happier and healthier on KatKin.

It's great to hear you've found the flexibility around recipes and deliveries so useful, and that our customer service team has made the experience even better. We really appreciate your recommendation!

We are always here to offer any help you might need.

Matthew 🐈

Rated 3 out of 5 stars

Both pros and cons to the food and litter

Love the fact the food is fresh. The packages are annoying to deal with though. My cats are no longer interested due to the uninteresting and repetitive texture. The selection of proteins is fantastic. I do think it's expensive and having to pay £3 for delivery on top of that puts me off, I feel like for the price I'm paying it should be free. Just don't think it was the best option for me and my cats. Also not ideal if you're low on fridge and freezer space and if you're likely to forget when to defrost portions for the next meal. I do miss the boxes and the compostable bedding that comes with the orders (my cats miss it too) and the topper sprinkle container was very neat. All the team members were lovely and helpful however. As for the litter, when I got my first trial bag it was great and I was very pleased with it. Clumping was great, my cats liked it. However I think it's too expensive for the amount you get, and making you buy more bags to make it slightly cheaper and still paying for shipping is frustrating. I think there's better options out there. It doesn't track much but the clumping is a lot weaker and it gets mushy and sticks to the litter tray and the scoop. Really disappointed because now I have to use up all this litter that one of my cats doesn't even like to get my money's worth. The bag itself is also not well put together. Shame because weirdly enough I really like the smell of the litter.

4 November 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Zy,

Thank you for taking the time to share such thoughtful feedback. It’s lovely to hear you appreciated the fresh food, variety of proteins and support from our team. The boxes being a hit with your cats made us smile, too!

I’m sorry your cats lost interest in their meals. We currently offer three different textures in a variety of recipes and are always looking for ways to expand our selection, as we know every cat has their own preferences.

We also understand that packaging, storage, defrosting and cost all make a difference to how well KatKin fits into your routine.

I’m also sorry the litter hasn’t lived up to your expectations with your first bag. We understand how frustrating it is to have litter left that one of your cats no longer wants to use.

We have requested your details so one of our Cat Experts can look into the litter concerns and explore how we can help.

Best wishes,
Ang🐈‍⬛
Senior Cat Expert

Rated 1 out of 5 stars

MY ADVICE IS TO AVOID

MY ADVICE IS TO AVOID! This company is dreadful. My cat breeder recommended trialling their food. My kitten and cat both turned their noses up. To my complete horror I was charge double the price for more food less than 2 weeks after the first uneaten delivery. This is a scam. It is not obvious that you are signing up to repeat deliveries. I have complained and was offered a 50% refund and told to donate the cat food… 🤬 unhappy is somewhat of an understatement

4 November 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Joanna,

Thanks so much for sharing your feedback.

I’m really sorry your cats didn’t take to their food, and that the next charge came as such an unwelcome surprise. Some cats can take a little longer to adjust to fresh food, but I understand how disappointing this has been for you.

Our trial is part of a flexible subscription, which we explain on our website, during sign-up and in the emails we send afterwards. We also send an upcoming order reminder four days before each delivery to give Cat Parents time to make changes if needed. I’m sorry this wasn’t clear to you.

We’ve requested your details so a Cat Expert can reach out, take a closer look at what’s happened and help further.

Best wishes,
Ang 🐈‍⬛
Senior Cat Expert

Rated 5 out of 5 stars

My cat is loving the food

My cat is loving the food - empty dish every meal - which is fantastic to see no wastage. (No smelly leftovers which is a bonus) Food comes in easy to open pouches. Kept up to date on delivery. Definitely recommend giving the food a go - your cat will really enjoy it!!

3 November 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi there,

Many thanks for your lovely review. 💚

An empty dish after every meal is always a great sign!

We're so pleased your cat is enjoying the food and that you've found the pouches easy to use and deliveries straightforward to keep track of. It's even better when there's no waste or leftovers to worry about.

Thank you for recommending us.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Excellent food

Excellent food, excellent service. 1 very happy kitty

4 November 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Dawn,

Many thanks for your lovely review. 💚

One very happy kitty is what we love to hear!

We're so pleased you're happy with both the food and service, and hope your cat continues to enjoy every meal.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

The food has made my cats so much…

The food has made my cats so much happier and healthier.

4 November 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Erin,

Many thanks for your lovely review. 💚

We're so happy to hear your cats are doing well and that mealtimes have become a happier experience for them.

Knowing they're enjoying their food and that you've noticed such a positive difference means a lot to us.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

My cat Frankie is 11 years old & has…

My cat Frankie is 11 years old & has what I would say is a sensitive stomach & was a frequent vomiter & was really concerned about her. Tried numerous ‘miracle solutions’ & as a last resort tried Katkin after seeing an advert on good old facebook 😊 am so impressed Frankie has gone from vomiting most days due to not being able to get rid of furballs, screaming for food & treats to being satisfied with her meals, not bothering about treats, shiny coat & just generally more content with more energy & rarely vomiting. Am so happy with Katkin best thing I did for Frankie & me of course!

1 October 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Ms Ward,

Many thanks for your lovely review. 💚

It must be such a relief to see Frankie so much happier and settled after trying so many different options.

We're delighted she's enjoying her meals, looking so well, and has found a routine that leaves her more satisfied throughout the day. It's lovely to hear that the change has made such a difference to both of you!

Please give Frankie a little chin scratch from all of us at KatKin.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Great food

Great food, choices and my kitten loves it- no problem to change flavours of food if the kitten doesn’t like one in the next order.

4 November 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Christine,

Many thanks for your lovely review. 💚

We're so pleased your kitten is enjoying the food and that you've found plenty of options to keep mealtimes interesting.

It's great that you can easily switch up the flavours in your next order too, especially while your kitten is still discovering their favourites!

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Food is good quality and comes in…

Food is good quality and comes in individual pouches for all my cats needs. A choice of flavours and now available in different textures which is great.

4 November 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Josephine,

Many thanks for your lovely review. 💚

We're delighted you're enjoying the quality of our food.

The individual pouches are designed to make mealtimes simple and convenient, so it's lovely to hear they're helping you look after each of your cats' individual needs.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Katkin is high quality food

Katkin is high quality food. My cats love it and their coats, weight, litter habits all appear to be very healthy and in order and I put it down to Katkin being 100% meat. It smells delicious and my 2 beloved cats guzzle it down because they love it. They have their fave recipes and others they are less keen on and I have tailored my 45 day deliveries to suit their preferences. 1 delivery every 45 days means no running around to buy food and the convenience is next level. I store the food across 2 drawers of my freezer and voila, fresh food daily. They love Gobble, Quack and cluck and adore the condiments sprinkles i add to their dinner. I cannot recommend Katkin enough.

4 November 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi there,

Many thanks for your lovely review. 💚

It's fantastic to hear how well your two cats are getting on with KatKin and that you've found a routine that works so smoothly for all of you. We love that Gobble, Quack and Cluck have become firm favourites, with the sprinkles adding an extra treat at mealtimes!

It's also great that you've been able to tailor your deliveries around their preferences and enjoy the convenience of having their meals ready in the freezer.

Thank you for such a thoughtful recommendation.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

KatKin has been amazing for my 3 cats 2…

KatKin has been amazing for my 3 cats 2 of which are very fussy eaters. They don’t like all the flavours but the ones they eat they absolutely love. They have less smelly poos and are full for longer. Wry happy with this product

4 November 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Miss McLeod,

Many thanks for your lovely review. 💚

We're so pleased all three cats have found flavours they enjoy, especially your two fussier eaters!

It's great to hear you've noticed some positive changes too, with less smelly litter trays and your cats staying fuller for longer. Finding the right favourites for each cat is all part of the journey.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Molly is currently switching to Katkin…

Molly is currently switching to Katkin . I have to say she is not too much of a fussy eater but she has loved all the flavours that we have tried so far. Her bowl is licked clean. She loves the snacks and the chicken sprinkles

4 November 2026
Unprompted review
KatKin logo

Reply from KatKin

Hi Rachelle,

Many thanks for your lovely review. 💚

We're so pleased Molly is enjoying all the flavours she's tried so far. A clean bowl is always a lovely sign, and it's great to hear the snacks and chicken sprinkles have been a hit too!

We hope she continues to enjoy exploring the rest of the range as she makes the switch to KatKin.

We are always here to offer any help you might need.

Matthew 🐈

Rated 5 out of 5 stars

Better quality, less waste

I decided to choose Katkin for my cat after years of using wet food. I realised that I was often throwing away part of each portion; he would lick off the jelly or gravy and leave the chunks behind. He was constantly begging for food but never full or eating all his meals.
It took a while to shift across to Katkin, he has to drink more water instead of just his wet food and he struggled to complete one portion in one meal, the Kstkin was so much more filling.
Now he’s learned to eat twice a day and enjoys the fresh food. He loves the variety of flavours, turkey seems to be the favourite at the moment and he’s no longer grazing food all day long. His coat is much more glossy and he definitely seems more content.
Although it’s more expensive, it all gets eaten and I’m not throwing away uneaten food.
I have a very happy and satisfied cat.

4 November 2026
Unprompted review
Rated 5 out of 5 stars

I’m a believer :)

I’m very sceptical about ‘premium’ cat foods as I’ve been disappointed before. But I’m so glad I gave Katkins a go. The first thing that struck me was the quality of the ingredients (ie real meat, a small bit of meat juice and NO SLIMY JELLY or GLOOPY GRAVY!). The portions appear quite small but this is to be expected when there’s no fillers :)
Teddy likes this food and doesn’t feel the need to wake up the household demanding to be fed at 3am! He’s stopped pestering for food all day and enjoys his regular Katkins at meal times.

1 November 2026
Unprompted review
Rated 5 out of 5 stars

Good quality cat food and great…

Good quality cat food and great customer support and service.
When our courier was delayed, Katkin’s customer service immediately began to arrange for a replacement. When my missing delivery arrived (24 hours late), the packaging was so good that the meat was still frozen! I cancelled the replacement order. I was impressed!

23 October 2026
Unprompted review
Rated 4 out of 5 stars

Great choices

The website is really easy to use and you can tailor the recipes to suit your cat. I like the variety of flavours to choose from and you can choose when you want your next delivery

3 November 2026
Unprompted review
Rated 5 out of 5 stars

High quality 100 percent fresh meat for…

High quality 100 percent fresh meat for your cat. Fantastic price and delivery is always on time. Very well packaged.
Best thing I ever did was switching to KatKin from other branded cat food, my cat loves it and always looks forward to her meal times.

3 November 2026
Unprompted review
Rated 4 out of 5 stars

Likes chicken

Overall the food is good but mochi doesn’t eat other flavours like salmon and tuna and the beef she prefers the chicken mostly sometimes she will eat the duck and chicken and the turkey and chicken but her favourite is the chicken

3 November 2026
Unprompted review

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