G2A.COM Reviews 

354,295
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 22,714 reviews, reviewers had a great experience with this company. Customers frequently praise the affordable prices and instant delivery of working game keys compared to purchasing directly from official platforms. People find the online marketplace very easy to navigate when searching for digital codes and gaming gift cards. Consumers appreciate the reliable transactions and smooth overall process when buying various titles for their computers or consoles. Some reviewers were not happy with occasional non-working codes, currency discrepancies, and unhelpful seller support. A few customers also mentioned experiencing long response delays and facing difficulties when trying to obtain refunds for faulty items.

What people talk about most

Product

Customers had ambiguous experiences with product, as many reviewers appreciated the cheap prices, discounts,... See more

Price

People report positive experiences with price, frequently highlighting affordable costs, great discounts, and... See more

Service

Reviewers highlight positive aspects of service, praising super fast transactions, helpful support that... See more

Website

Reviewers mention ambiguous feedback about website experiences, as some consumers appreciate the easy-to-use... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was worried at first, was my first time buying a game code especially for the Sims 3 since the EA app didn't get good reviews but everything worked out well, i got the codes, they all worked fine, i... See more

Company replied

Rated 4 out of 5 stars

So far my experience on g2a.com is a solid one, not to forget that g2a is only the plattform. Bought a couple of keys, all working. Support for one not working key was really good, got a refund quickl... See more

Company replied

Rated 3 out of 5 stars

I appreciate that none of my purchases so far have involved theft or fraud, but the prices aren't ideal. Some games, like Palworld, are more expensive than buying them directly from Steam. I hope they... See more

Company replied

Rated 5 out of 5 stars

I'm currently putting together an Advent calendar for a friend who lives abroad, so being able to buy gift cards and game codes here is really handy. So far, everything I've ordered has been... See more

Company replied


Company details

  1. Gaming services

About G2A.COM

Written by the company

G2A.COM is the world’s largest marketplace for digital entertainment  attracting over 30 million users from 180 countries.It offers more than 75 thousand items, with helpful activation guides for each, from over 40 thousand sellers globally, at competitive prices and instant delivery.

G2A.COM supports various payment methods, including global options like cards, PayPal, and Google/Apple Pay, as well as local methods like Venmo, BLIK, iDEAL, Pix, Bizum, or Sofort, covering over 400 banking channels.

Security and privacy are top priorities, we ensure a safe and protected experience for both parties: buyers and sellers. Our support team aims to tailor solutions to each buyer's unique needs, whether it's technical issues, offer recommendations, or general inquiries. We prioritize user satisfaction and strive to provide an enjoyable and seamless digital journey.

All of us at G2A.COM prioritize the security and privacy of buyers. We take pride in providing a safe and protected experience throughout the online journey at G2A.COM.

Thank you for choosing G2A.COM—we open the Gate 2 Adventure, offering a diverse range of games and digital items to fuel your passion for exploration and excitement. .

To learn more about G2A.COM, visit our  Facebook, Twitter and LinkedIn profiles, or visit our corporate website G2A.COM.


Contact info

  • James Wattstraat 77 A3, 1097DL, Amsterdam, Netherlands

  • g2a.com

4.0

Great

TrustScore 4 out of 5

354k reviews

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Asks customers to review

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4.0

All reviews

(354,295)

31,609 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely unacceptable

Absolutely unacceptable. I paid for a subscription and received something that did not work at all. After reporting the problem immediately, the seller failed to provide a working replacement and refused to issue a refund.

As a result, I paid for a service I never received and lost my money. This has been one of the worst online purchasing experiences I have ever had. I feel completely deceived and ignored once payment was made.

Avoid this web unless you are prepared to risk losing your money with no solution and no support.

5 November 2026
Unprompted review
Rated 1 out of 5 stars

G2A is a marketplace where scammers can operate and do whatever they want – Avoid!

I strongly advise everyone to stay away from G2A.
On October 27, 2026, I purchased a €50 PlayStation Network gift card from a seller called Smart_solutions for €49.52. The code I received was completely invalid. PlayStation immediately displayed the message: "The voucher code is incorrect or no longer valid."
After discovering the problem, I checked the seller's reviews and found multiple other customers reporting similar issues. This raises serious questions about why G2A continues to allow such sellers to operate on its platform.
I contacted the seller and opened a support ticket with G2A. Instead of resolving the issue, I faced delays, limited communication, and requests for additional evidence, including an official confirmation from Sony explaining why the code was invalid — a document that Sony does not provide.
I paid for a valid €50 PSN gift card. I received a useless code and have spent days trying to get what I purchased.

Now i only wish to get a refund.

Based on my experience, G2A feels like a platform where scammers can do their scams freely while customers are left struggling to get help.

G2A, take responsibility for what happens on your marketplace and protect your customers.

27 October 2026
Unprompted review
Rated 5 out of 5 stars

EXTREMELY fast shipping time

VERY fast shipping for code. Got it within the minute of my card being processed, unlike another code I bought the year prior which took 30 minutes and had me worried!

5 November 2026
Rated 3 out of 5 stars

I buy on G2A.COM a complete scam

I buy on G2A.COM a complete scam. First, the seller repeatedly logged into my account from Nigeria (initially denying it was them—even though it clearly happened right after I provided access). Then, after I granted access again, they logged in and activated a 7-day free trial! G2A refunds me the order and that’s the only good thing, because I was afraid I wouldn’t get my money back. I’ll be keeping an eye on whether G2A removes the dishonest seller—Eyad Store—from its platform.

30 October 2026
Unprompted review
Rated 1 out of 5 stars

I bought codes

I bought codes, they were already redeemed. I went to message the seller, it says there is an issue on G2A’s side and the seller cannot be messaged.

5 November 2026
Rated 1 out of 5 stars

didnt buy a expension but in-game…

didnt buy a expension but in-game content what wasnt mine intention. Contacted kinguin because your support website didnt help me, but they send me back to you. I asked them what did i even bought? but also contact G2A, on your supportwebsite it says contact Kinguin. So: stupid me...now i wasted my money and still dont even know what i bought..........Key EA account doesnt mean expansion per se

1 November 2026

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