Flipbelt Reviews 

Do not buy from UK site. Non-existant customer service.

Despite the website saying so, you cannot easily exchange for another size and they do not respond at all when contacted.

Haley with the support team was extremely helpful with a product exchange!

My package was lost by the USPS and, after multiple failed attempts at contacting the local post office, I contacted Flipbelt to see if there was anything they could do. They immediately offered to send a new item, no costs and no questions asked. This was above and beyond what I had expected and I will definitely be shopping here again soon!

I've been an avid Flipbelt user for many years, so I was so upset when the zipper broke and I was unable to fix it. I reached out to Customer Service to see if there was anything that could be done. I received a response very promptly from Haley. After sending my order info and an image of the broken belt, Haley immediately sent over a return label for me to send it back. Once they received the old belt, I received another email that a new one was on the way to me. I just finished up a run wearing it, and after a couple weeks of not having it, I remember why I love this belt so much. I am so grateful to Haley and the customer service team for providing me with an opportunity to continue using the product!

I've been a happy FlipBelt customer, and when I recently had a small issue with one of my compression shorts, the support was outstanding.

A special thank you to Haley, who provided fantastic customer service. She was friendly, professional, and made the whole process incredibly easy. It's rare to experience support that is both efficient and genuinely personal.

Excellent products backed by excellent service. Highly recommended! 😊

Ordered the wrong size so I immediately messaged the contact email and Haley replied. She was awesome and intercepted my order to get the right size placed prior to the order being fulfilled. She is a kind person who loves to help those on their running journey.

I ordered a running belt but accidentally used my old shipping address. I reached out to the FlipBelt team and Haley was just so helpful. Within minutes she had responded to me and had the correct address updated to ship. 5/5 customer service

I had a great experience thanks to Haley!
She handled my returns efficiently and made the entire process easy and stress-free. She was welcoming, professional, and took the time to answer every question I had with patience and kindness. It's clear she genuinely cares about providing excellent customer service.
Thank you, Haley, for making my experience such a positive one!

I love the hydration vest, and when I had an issue with leaking flask they replaced it. The customer service is friendly and replies quite fast. In additon the flask reference I had was not available anymore so they upgraded me !

I've gotten several products from Flipbelt including 2 belts, 2 hats, a shirt, and 2 of the bottles. I had to do a couple of returns/exchanges to land on the correct sizes, so while there seems to be some inconsistency there, the customer service is great and made the returns easy to get the right products.

I am a military veteran and marathon runner, and I have found Flipbelt's products to be amazing. But what really sets them apart is their customer service. If you are lucky, and have a problem or question, you will get Kourtney. She really understands her product and what runners need, if they want to PR and qualify for Boston. Unlike so many people who serve in this type of role, she really seemed to care. As evidence of this, she took time out of her busy day to follow up with me to inquire about how the new belt was working out for me. I was, and still am, blown away by her simple act of kindness. If I had a consumer-facing business, I would definitely try to hire her away. The bottom line is I have had a really, really good experience with Flipbelt. I am sure you will too...

Kourtney provided truly outstanding customer service. She went above and beyond to help me find a product I couldn’t locate, made the purchasing process simple and easy, and responded incredibly quickly throughout the entire process. She was friendly, knowledgeable, and genuinely committed to helping me. Excellent customer service like hers is rare these days, and she absolutely deserves recognition. Thank you, Kourtney, for making this such a smooth and positive experience!

Haley was efficient, kind and understanding! My issue was resolved within 24 hours and she made it easy.

I have been a long time fan of flipbelt. Recently my water bottles started leaking because the gaskets came out. I reached out to customer service and Haley was fantastic. She responded quickly and resolved my issue by sending me out new caps for my water bottles because they don’t use the caps with gaskets anymore. Thank you Haley for your help. You made my day

Haley went above and beyond in helping me with issue I had with water bottle cap. Have gotten great service everytime I have purchased from this company.

I ordered a Flipbelt a few months ago and it never arrived. I did a "Reply To" email to the purchase confirmation email not expecting much, so I was surprised when a person got back to me. I was even more surprised when that person (Haley W.) expressed concern about my missing purchase and helped resolved the issue. She offered either a refund or to try shipping again, less than a week later I had my Flipbelt. Honestly one of the most pleasant interactions I've had with a retailer in a long time.

Flipbelt makes great products in fantastic colors and the firm’s customer service is amazing! Especially Kourtney!

I absolutely love Flipbelt’s compression shorts, and I have four or five pairs. And actually, I can’t stop ordering them.

So then I decided to try one of their tank tops and the compression sleeves for both my legs and my arms.

One of the items was missing from the package when I received it, and I reached out to customer service. Kourtney responded quickly, she had my issue addressed immediately, she was incredibly friendly and professional, and the missing item is already on its way, just one day after I contacted her.

Their shorts are amazing, the colors are amazing, the belts are amazing, and Kourtney is amazing!

Haley Wagner made my return/exchange process easy and seamless! She communicated clearly, quickly and most importantly, kindly! Can't wait to test out my flipbelt shorts and top before race day! Thank you Haley!

Great customer service. A very nice girl, Haley W. helped me out after I had made a silly mistake that messed up my order she was quick to correct it and solved my problem seamlessly. Thank you Haley you are so awesome

The FlibBelt compression shorts are amazing! I wore them for the NYC Bike Tour this past Sunday and they were great! I think these will be my go-to for biking and hiking going forward. I'll definitely buy again.

There was a QC issue with the key pocket zipper, but Haley was fantastic in facilitating an exchange. Customer service should always be this friendly and helpful. THANKS!!!! :-)