Field & Flower Reviews 

584
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the meat and products, noting that everything arrives fresh, tasty, and properly packaged in very handy cool bags. People also love the helpful staff and responsive customer service team, who consistently go above and beyond to ensure complete satisfaction with every single order placed throughout the year. However, some reviewers were not happy with delivery issues involving external couriers during busy holiday periods. Consumers also mentioned occasional order mistakes, such as unexpected product conditions or missing promotional items that required contacting support.

What people talk about most

Product

Reviewers highlight positive aspects of product, expressing great satisfaction with the exceptional quality... See more

Quality

People report positive experiences with quality, expressing absolute delight in the exceptionally fresh meat,... See more

Customer service

Clients share positive opinions on customer service, highlighting that the support team is exceptionally... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Order

Customers consistently note positive experiences with order processes, frequently praising helpful support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Such a great company for wonderful products and communication. We've bought meat from Field & Flower for years and ALWAYS been delighted with everything we've received! Meat is fresh and tasty and as... See more

Company replied

Rated 5 out of 5 stars

Field and flower are truly the place to go especially when Xmas is around the corner . Products that are first class and never disappoint . Xmas Hams are a must everyone !!!! It’s fantastic to co... See more

Company replied

Rated 5 out of 5 stars

We get our poultry from Field & Flower and the quality of the chicken is simply fabulous. We’ve also tried their mozzarella cheese, which is honestly the best we have ever tasted, and we’re looking fo... See more

Company replied

Rated 5 out of 5 stars

AMAZING! Christmas day was made perfect with our Turkey Crown and trimmings. Everything was first class from purchase to table. Turkey Crown 5* Pork Joint 5* Black pudding 5* Blue Cheese Pork Pie... See more

Company replied


Company details

  1. Meat Products
  2. also in
  3. Butcher
  4. Fishmonger
  5. Grocery delivery service

Written by the company

We deliver award-winning British free-range meat and sustainable fish across the UK.. Delivered fresh from farm and sea to door.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

584 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(584)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Been a loyal customer for years

Been a loyal customer for years. The quality of the meat and fish is always really high. Amazing variety and good value for money in my opinion. It also feels great to support local farmers. Also my interactions with their customer service has been really impressive.

5 November 2026
Unprompted review
Field & Flower logo

Reply from Field & Flower

Hi Juri,

Thank you so much for taking the time to leave us a five-star review. ⭐⭐⭐⭐⭐

You have been such a loyal member of the herd, and we appreciate your support and commitment to our British farmers.

It is always fantastic to hear that there is a wide variery of fresh produce available on our website, and that our products are good value for money.

Thank you for your kind words and amazing feedback on our Custmers Experience Team. I will share this with all members of staff who work very hard to keep our customers smiling 😃

Have a wonderful evening.

Best wishes
Stacey

Rated 5 out of 5 stars

I have used this company for the last 3…

I have used this company for the last 3 years, the food arrived well packaged and on time. When cooked it was absolutely delicious and made our Christmas dinner scrumptious. Buy from this company with confidence you will NOT be disappointed.

25 December 2025
Unprompted review
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Reply from Field & Flower

Thank you so much for your kind words, Tony.

I am delighted to hear that you have been shopping with us for the last three years, and that you have been pleased with all of our products in this time.

We love this time of year, and we are begining to feel festive now. Although we are super busy at Field & Flower HQ, we always look forward to delivering our Christmas products to our wonderful, loyal customers. Our F&F boxes really do make Christmas dinner scrumptious!

Thank you for your continued support and thanks for choosing Field & Flower again this Christmas. 🎄

Best wishes
Stacey & The F&F Team

Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible. I cannot recommend this business enough. Not only is the produce absolutely incredible, Stacey and the CX team are beyond helpful.

5 October 2026
Unprompted review
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Reply from Field & Flower

Thank you, Lucy! ⭐

We really appreciate you taking the time to leave us such a positive review, and thank you for recommending us to all of your friends and family.

Ellie & I truly appreciate your special shout out, and we will continue to work hard to deliver excellent customer service all year round.

We look forward to providing you with many more delicious orders.

Best wishes
Stacey

Rated 5 out of 5 stars

It’s a must

Field and flower are truly the place to go especially when Xmas is around the corner .
Products that are first class and never disappoint . Xmas Hams are a must everyone !!!!
It’s fantastic to communicate with Stacey and order is all sorted with plenty of banter thrown in for good measure . Get your orders in to avoid disappointment is my advice . You can’t go wrong !
Early greeting for 8 weeks hence

29 October 2026
Unprompted review
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Reply from Field & Flower

Hi Russ,


Many thanks for taking the time to leave us such a fantastic review. It is always a pleasure to pick up your emails at this time of year. They always bring a smile to our faces in the CX Team. 😃


Thank you so much for your continued support over the years, we love that you can trust us to handle all of your Christmas orders, and it is good to know that they always go down so well. I would agree that the Christmas Hams really are a must have, and they should be added to everyones Christmas baskets!


Many thanks for choosing Field & Flower again this year, we look forward to sharng another Christmas with you, Russ.


Take care & best wishes
Stacey

Rated 5 out of 5 stars

Happy to help the herd spread the word!

I absolutely applaud and support this company. I really care about the quality of the food I eat - and I care about animal welfare and the future of the planet too. I truly believe a proper human diet is animal based - and I happily recommend and encourage everyone to support their bodies, our farmers, their animals AND the planet by having a regular meat box delivered. Spread the word!

27 October 2026
Unprompted review
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Reply from Field & Flower

HI Maria,

Many thanks for taking the time to leave us such a glowing review. We truly appreciate your kind words and thank you for being such a passionate supporter of everything we do and stand for.

It is lovely to hear that our commitment to animal welfare, quality produce, the environment and supporting our British farmers means as much to you as it does to us.

Thank you for being part of The Herd and fr helping us to spread the word. We could not do this without our amazing loyal customers like you!

Have a wonderful Wednesday.

Best wishes
Stacey & The F&F Team

Rated 5 out of 5 stars

Not only do Field and Flower provide…

Not only do Field and Flower provide exceptional quality products, but they are committed to the welfare of the land, animals and farmers which are an integral part of their products. It is so good to have food produced by people you can trust.

27 October 2026
Unprompted review
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Reply from Field & Flower

Thank you for your kind words, Liz.

It is wonderful to hear that you can trust us as a company, and that you continue to find our products exceptional. We truly appreciate your continued support. Thank you for backing our British farmers.

Have a wonderful afternoon.

Best wishes
Stacey

Rated 5 out of 5 stars

Excellent products and brilliant service

As always great service from these guys, whenever I've had issues. Last week I had the 4 hour Ragu included in a recent box as a gift, and it was perfect after a late finish at work. Beautifully balanced and moreish. I shall order again, but the gift was very appreciated

12 October 2026
Unprompted review
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Reply from Field & Flower

Hi Paul,

Thank you for your kind words, and for taking the time to leave us a five-star review.

It is great to hear that the ready meal went down so well after the late shift. Convenience doesn’t have to mean compromising on quality or ethics, hey. This is exactly what they were intended for! We hope you will be stocking up on these for future late shifts, Paul. They can be frozen if needed.


Thank you for your continued support.


Wishing you a wonderful afternoon.


Best wishes
Stacey

Rated 5 out of 5 stars

From Field to Fork, and it shows

I recently came back to Field & Flower after having used them before Covid, and I honestly wish I’d been able to afford to stay with them all those years ago.

For me, the biggest selling point is knowing where my meat comes from. There’s something reassuring about being able to trace it back to British farms and knowing that animal welfare is genuinely at the heart of the business. It isn’t mystery meat where you have no idea where the animal came from or how it was raised. The higher welfare standards and traceability are a huge part of why I’m happy to pay more.

And yes, Field & Flower costs more than supermarket meat. But you really do get what you pay for.

I’ve bought supermarket meatballs for £3-£4 and they’ve been absolutely fine. If that’s what you can afford, they do the job. But I’ve also bought Field & Flower meatballs for around £5.50, and the difference is ridiculous. They’re meatier, they taste better and they actually feel like proper meatballs. For an extra £1.50 or so, it’s honestly a no-brainer for me.

The same goes for the chicken, burgers and everything else I’ve tried. I grill my burgers and supermarket burgers can sometimes come out looking a bit sad and shrunken. Field & Flower burgers actually look like burgers when they’re cooked, and the taste is noticeably better.

I also really like that they have a value range. It makes the service much more accessible because you can still prioritise quality and welfare without every single item being premium-priced.

I’ve looked at quite a few higher-welfare meat companies and butchers online, and I actually think Field & Flower are very reasonably priced for the quality and standards they offer. You’re paying more than a supermarket, but you’re also paying for the care, sourcing, welfare and quality that goes into producing the meat. And you can taste the difference.

The website is really easy to use, setting up the subscription was straightforward and there’s plenty of flexibility with what you order. I haven’t needed to change my subscription yet, but from using the site I can’t imagine it being difficult.

Customer service has also been brilliant. Everyone I’ve dealt with has been friendly, polite and genuinely helpful. A special shout-out to Ellie, who reached out to welcome me back. It’s little touches like that which make a difference.

Delivery has been quick and reliable too. It’s via DPD, and we all know DPD can be a bit hit and miss depending on the driver and the area. But that’s ultimately outside Field & Flower’s control. Nine times out of ten, it’s absolutely fine, and when it is, the delivery is quick and convenient.

Would I recommend them? Absolutely. If you can afford to spend a little more on your meat, I genuinely think it’s worth it. We’ve become so used to mass-produced supermarket meat that we sometimes forget what properly sourced, high-welfare meat actually tastes like.

And when supermarket meat is getting more and more expensive anyway, the price difference between average supermarket meat and genuinely good-quality meat is becoming smaller.

For me, it’s Field & Flower all the way. You get what you pay for, and in this case, you can actually taste it.

30 September 2026
Unprompted review
Field & Flower logo

Reply from Field & Flower

Wow! What a wonderful review. ⭐⭐⭐⭐⭐

Thank you for your positivity, and for sharing your thoughtful and detailed feedback with us.

It means a lot to hear how much you are enjoying the quality and flavour of our meat, and that you recognise the care that goes into everything we do.

We're also delighted that you have found our website so easy to navigate, and our subscription model easy to use. Your kind words about Ellie have certainly made us smile, and I have passed on your special mention to her.

Thanks for being a great member of the Herd, we appreciate your orders, suppot and loyalty.

We look forward to delivering your more delicious orders straight to your door.

Best wishes
Stacey & The Team

Rated 5 out of 5 stars

A hidden gem for exceptional quality and speed!

We get our poultry from Field & Flower and the quality of the chicken is simply fabulous. We’ve also tried their mozzarella cheese, which is honestly the best we have ever tasted, and we’re looking forward to trying their butter next. The shipping is incredibly fast, and their customer service is top-end. If you want outstanding products, fast, reliable delivery, and brilliant customer service, Field & Flower is an absolute hidden gem!

7 October 2026
Unprompted review
Field & Flower logo

Reply from Field & Flower

Hi Craig,

What a wonderful review! ⭐ Thank you for your kind words.


It is great to hear that you are enjoying our Mozzarella and that it is the best you have ever tasted. That really is a compliment. The butter is also hugely popular amongst staff here at Field & Flower, so we all hope you enjoy this in your next order.

We are delighted to hear that you have had such a positive experience with our customer service team. Providing amazing excellent customer service is something Ellie and I take great pride in, so your kind words really mean a lot to us both.

We are loooking forward to sending you many more delicious orders.

Have a wonderful weekend.

Best wishes
Stacey

Rated 5 out of 5 stars

The produce are always excellent..some…

The produce are always excellent..some of the best meat I have ever cooked. I have been using Field and Flower for over 2 years now and I highly recommend them. I've already booked this year's Christmas Turkey and Ham. By far the best Turkeys

6 October 2026
Unprompted review
Field & Flower logo

Reply from Field & Flower

Good morning Barbara,


Many thanks for taking the time to leave us such a wonderful review. We are thrlled to hear that you are enjoying our products and that you have been for the last two years.


It is great to hear that you have already pleaced your Christmas order with us again this year. Many thanks for being so organised! We look forward to delivering you some delicious festive products.


Have a wonderful day ahead.


Best wishes
Stacey & The F&F Team

Rated 5 out of 5 stars

Such a great company for wonderful…

Such a great company for wonderful products and communication. We've bought meat from Field & Flower for years and ALWAYS been delighted with everything we've received! Meat is fresh and tasty and as animal welfare is the most important thing for us when choosing any company, Field & Flower are brilliant, animals are looked after with care and respect throughout their lives and the farmers show their knowledge and skills in looking after the. Love this company.

30 September 2026
Unprompted review
Field & Flower logo

Reply from Field & Flower

Hi Gail,

Many thanks for leaving us such a lovely review, and thank you for always choosing Field & Flower over the years. It means a great deal to hear how much you enjoy the quality of our meat and fish, and the service that you receive.

I am thrilled to hear that our commitment to animal welfare is so important to you too . I have shared your comments with the rest of the herd, and I will pass your feedback to our wonderful farmers.

Thank you for your continued support.

Have a wonderful Wednesday.

Best wishes
Stacey & The F&F Team

Rated 5 out of 5 stars

A Delightful Company!

Not only am I always pleased with the products I order and which always arrive on time, I am also extremely pleased with the service I receive and their Customer Service Team is one of the best I've ever encountered - not that I ever have cause to complain. However, they are very helpful when it comes to general queries. Would highly recommend Field & Flower and their lovely staff.

21 September 2026
Unprompted review
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Reply from Field & Flower

What a wonderful review! ⭐ Thank you so much for your very kind words. It is great to hear that you are enjoying our products and services.

The Customer Experience Team are especially thrilled to read this review, and we will share your lovely words with the rest of the staff here at F&F.

We truly appreciate you taking the time to leave your feedback and thanks for helping the herd to spread the word! 🐮

Have a great day.

Stacey & The F&F Team

Rated 5 out of 5 stars

You had us at the Steak!

I've just signed up for a fortnightly subscription after our first one-off box from Field & Flower.
My husband and I have been increasingly more disappointed by supermarket meat products, even from the higher end supermarkets.
After doing some research, I chose Field & Flower and ordered a box to "test" the quality. We were absolutely delighted by the quality and taste of all the products.
All of the products were exceptional but the steak was always going to be the deciding factor. It was the best steak we've had at home in years!
Overall, excellent in all areas and cost wise, it's saving us money because nothing is going to waste.
Highly recommend.

16 September 2026
Unprompted review
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Reply from Field & Flower

Hi there,

Thank you for leaving us this wonderful review! We really appreciate the 5 stars.⭐

It's fantastic to hear that you have been impressed by the quality of our products, and the taste. We strive to provide the best meat you can buy and I'm thrilled to hear that you have experienced this.

Our steaks are one of our most popular products, and your positive comments reflect this. They make a home cooked steak dinner that bit more special, and it's great to know that you're supporting British farmers at the same time. The variety of our steak range also allows our customers to choose the cut that would work best for them, from our Salt-Aged Fillet Steaks which demonstrate a premium product, to our Bavette Steaks currently in our Values Range.

We appreciate your support, and are looking forward to delivering your next order! I'm sure we will see some more steaks in there.😊

Best wishes,
Stacey, Ellie & The F&F Team

Rated 5 out of 5 stars

Always a pleasure dealing with Field…

Always a pleasure dealing with Field and Flower, we have been receiving quality meat from them for a few years. Their customer service is outstanding, everything is handled with care and attention. Thank you! Looking forward to our turkey this Christmas.

4 September 2026
Unprompted review
Field & Flower logo

Reply from Field & Flower

Good morning,


What a wonderful review to come into on this wet Monday morning. Many thaks for your kind words and support. I am thrilled to hear that our Customer Experience Team are continuing to provide such outstanding service to you and our customers.


Christmas 2026 is now live on the website, so please do feel free to order your Turkey!


We look forward to providing you with another delicious free-range turkey this year.


Best wishes
Stacey

Rated 5 out of 5 stars

Great quality and service

I had been a customer of Field & Flower for many years. I really enjoyed the quality of the meat, my favourite is Beef Shin (as I love cooking it in different sauces). They have extended their range over time, also beyond the meat. Really great company who take their clients personally as individuals.

9 September 2026
Unprompted review
Field & Flower logo

Reply from Field & Flower

Thank you so much for leaving such an amazing five-star review and for your continued support and loyalty to Field & Flower over the years. Customers like you are at the heart of our small business, and your support has helped us grow the range to what it is today.

It is great to hear that you have enjoyed the high quality or our meat products, and the service we provide to our customers. As a small company, this really does mean the world to us, and I will share your kind review with the rest of the F&F Team.

Many thanks for all of your support, and the time taken to leave us such a lovely review today.

Best wishes
Stacey

Rated 5 out of 5 stars

Perfect

Amazing products. Incredibly helpful customer services. I have been quite demanding making various changes etc to orders and Stacey is always so helpful :)

9 September 2026
Unprompted review
Field & Flower logo

Reply from Field & Flower

Hi Tom,

Many thanks for taking the time to leave such a lovely review, I truly appreciate your kind words. ⭐

We are pleased to have been able to help you.

I hope you enjoy your order on Friday, and many more orders to come!

Best wishes
Stacey

Rated 5 out of 5 stars

Goegeous smoked streaky bacon

I've already posted a review, but I just have to add that the smoked streaky bacon, which I've never had before, is absolutely gorgeous.

29 August 2026
Unprompted review
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Reply from Field & Flower

Hi Vicky,

Many thanks for taking the time to post a review on our platforms, this really means the world to us as a small business.

It is great to hear that you are enjoying our smoked streaky bacon. There really is nothing better than a Field & Flower fry up on a Sunday morning!

We look forward to supplying you with lots more streaky bacon 🥓🐷

Have a wonderful Tuesday afternoon.

Best wishes
Stacey & The F&F Team

Rated 5 out of 5 stars

Quality meats for all

We have been using Field and Flower for the last 10 years and they have always offered exceptional quality meats. It has been a pleasure watching them expand over the years and enjoy all of the different offerings they have added to their menu. We are now moving abroad and can only dream of finding the same quality produce delivered with such ease and efficiency. Their burgers are by far the best we've ever tasted!!

20 August 2026
Unprompted review
Field & Flower logo

Reply from Field & Flower

Hi Rosie,

We are so grateful to have had the pleasure of preparing orders for you for a whole decade. Thank you so much for your loyalty and support.😊

Over the last 10 years we have grown and developed our product range, and that is all thanks to customers like yourself! It's important to us to listen to what our customers are enjoying, and we are always open to all feedback to ensure our range caters for everyone. We strive to produce the best meat you can buy, with the simplicity of a home delivery.

It will be such a shame to lose you, but we hope you are able to find a wonderful local butcher near you. You know where we are if you are ever back in the country and would like another order.🐮

Thanks again,
Ellie & The F & F Team

Rated 5 out of 5 stars

I have been a loyal customer for…

I have been a loyal customer for several years. Such amazing, high quality produce and I fully stand with their support for farmers, animal welfare and the land.
They have recently launched a range of ready meals and they kindly sent me the lasagne to try. It was absolutely delicious and we loved it. You could taste that the ingredients were fresh and amazing quality and the balance was perfect between the ragu, and béchamel. Well done!

19 August 2026
Unprompted review
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Reply from Field & Flower

Good morning!

What a lovely message to be greeted with first thing in the morning. 😍 Thank you for being such a loyal customer over the years and taking the time to leave us a review.

We are delighted to hear that you enjoyed our lasagne and that you could taste the quality and freshness of the ingredients. It has taken a lot of hard work and taste testing to finally get our ready meals to this point, and we are genuinely proud of this new range. Therefor, hearing such lovely feedback means a great deal to us.

I would highly recommend giving our Beef Ragu and Cottage Pie a try next! Both have been incredibly popular, especially with famillies looking for convenience. I hope you enjoy them as much as the lasagne.

Thank you again for your continued support. We truly appreciate your commitment to our farmers, animal welfare, and the land. ❤️

Have a great Thursday!

Best wishes
Stacey & The F&F Team

Rated 5 out of 5 stars

Flavour and tenderness is only matched by the excellent customer service!

Field and Flower have supplied me with 4 boxes of excellent quality product. I have tried chicken, lamb, pork and beef and each has great flavour as well as being tender not tense! I have now subscribed as I wish to continue to deal with such a brilliant company. The customer service was second to none when DPD failed to deliver to my actual home!
Don’t hesitate to try them… you won’t regret it! 😁

14 August 2026
Unprompted review
Field & Flower logo

Reply from Field & Flower

Thank you so much for your wonderful 5-star review today!

We’re absolutely delighted to hear how much you love the company and that you’ve been enjoying the quality of our products.

It’s fantastic to hear that you’ve had a great experience with our Customer Service Team. We put a lot of care into both the products we offer and the service we provide to our wonderful customers, so your kind words mean a great deal to Ellie & I. We both hope that you enjoy your roast beef in a fortnight!

Thank you for starting a subscription with us, and welcome to the herd! You will now benefit from 5% off of all your products and some great membership perks along the way.

We are looking forward to sending you more delicious orders. ⭐

Have a wonderfl afternoon.

Best wishes
Stacey & The F&F Team

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