Such a great company for wonderful products and communication. We've bought meat from Field & Flower for years and ALWAYS been delighted with everything we've received! Meat is fresh and tasty and as... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We deliver award-winning British free-range meat and sustainable fish across the UK.. Delivered fresh from farm and sea to door.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been a loyal customer for years. The quality of the meat and fish is always really high. Amazing variety and good value for money in my opinion. It also feels great to support local farmers. Also my interactions with their customer service has been really impressive.
Reply from Field & Flower
I have used this company for the last 3 years, the food arrived well packaged and on time. When cooked it was absolutely delicious and made our Christmas dinner scrumptious. Buy from this company with confidence you will NOT be disappointed.
Reply from Field & Flower
Absolutely incredible. I cannot recommend this business enough. Not only is the produce absolutely incredible, Stacey and the CX team are beyond helpful.
Reply from Field & Flower
Field and flower are truly the place to go especially when Xmas is around the corner .
Products that are first class and never disappoint . Xmas Hams are a must everyone !!!!
It’s fantastic to communicate with Stacey and order is all sorted with plenty of banter thrown in for good measure . Get your orders in to avoid disappointment is my advice . You can’t go wrong !
Early greeting for 8 weeks hence
Reply from Field & Flower
I absolutely applaud and support this company. I really care about the quality of the food I eat - and I care about animal welfare and the future of the planet too. I truly believe a proper human diet is animal based - and I happily recommend and encourage everyone to support their bodies, our farmers, their animals AND the planet by having a regular meat box delivered. Spread the word!
Reply from Field & Flower
Not only do Field and Flower provide exceptional quality products, but they are committed to the welfare of the land, animals and farmers which are an integral part of their products. It is so good to have food produced by people you can trust.
Reply from Field & Flower
As always great service from these guys, whenever I've had issues. Last week I had the 4 hour Ragu included in a recent box as a gift, and it was perfect after a late finish at work. Beautifully balanced and moreish. I shall order again, but the gift was very appreciated
Reply from Field & Flower
I recently came back to Field & Flower after having used them before Covid, and I honestly wish I’d been able to afford to stay with them all those years ago.
For me, the biggest selling point is knowing where my meat comes from. There’s something reassuring about being able to trace it back to British farms and knowing that animal welfare is genuinely at the heart of the business. It isn’t mystery meat where you have no idea where the animal came from or how it was raised. The higher welfare standards and traceability are a huge part of why I’m happy to pay more.
And yes, Field & Flower costs more than supermarket meat. But you really do get what you pay for.
I’ve bought supermarket meatballs for £3-£4 and they’ve been absolutely fine. If that’s what you can afford, they do the job. But I’ve also bought Field & Flower meatballs for around £5.50, and the difference is ridiculous. They’re meatier, they taste better and they actually feel like proper meatballs. For an extra £1.50 or so, it’s honestly a no-brainer for me.
The same goes for the chicken, burgers and everything else I’ve tried. I grill my burgers and supermarket burgers can sometimes come out looking a bit sad and shrunken. Field & Flower burgers actually look like burgers when they’re cooked, and the taste is noticeably better.
I also really like that they have a value range. It makes the service much more accessible because you can still prioritise quality and welfare without every single item being premium-priced.
I’ve looked at quite a few higher-welfare meat companies and butchers online, and I actually think Field & Flower are very reasonably priced for the quality and standards they offer. You’re paying more than a supermarket, but you’re also paying for the care, sourcing, welfare and quality that goes into producing the meat. And you can taste the difference.
The website is really easy to use, setting up the subscription was straightforward and there’s plenty of flexibility with what you order. I haven’t needed to change my subscription yet, but from using the site I can’t imagine it being difficult.
Customer service has also been brilliant. Everyone I’ve dealt with has been friendly, polite and genuinely helpful. A special shout-out to Ellie, who reached out to welcome me back. It’s little touches like that which make a difference.
Delivery has been quick and reliable too. It’s via DPD, and we all know DPD can be a bit hit and miss depending on the driver and the area. But that’s ultimately outside Field & Flower’s control. Nine times out of ten, it’s absolutely fine, and when it is, the delivery is quick and convenient.
Would I recommend them? Absolutely. If you can afford to spend a little more on your meat, I genuinely think it’s worth it. We’ve become so used to mass-produced supermarket meat that we sometimes forget what properly sourced, high-welfare meat actually tastes like.
And when supermarket meat is getting more and more expensive anyway, the price difference between average supermarket meat and genuinely good-quality meat is becoming smaller.
For me, it’s Field & Flower all the way. You get what you pay for, and in this case, you can actually taste it.
Reply from Field & Flower
We get our poultry from Field & Flower and the quality of the chicken is simply fabulous. We’ve also tried their mozzarella cheese, which is honestly the best we have ever tasted, and we’re looking forward to trying their butter next. The shipping is incredibly fast, and their customer service is top-end. If you want outstanding products, fast, reliable delivery, and brilliant customer service, Field & Flower is an absolute hidden gem!
Reply from Field & Flower
The produce are always excellent..some of the best meat I have ever cooked. I have been using Field and Flower for over 2 years now and I highly recommend them. I've already booked this year's Christmas Turkey and Ham. By far the best Turkeys
Reply from Field & Flower
Such a great company for wonderful products and communication. We've bought meat from Field & Flower for years and ALWAYS been delighted with everything we've received! Meat is fresh and tasty and as animal welfare is the most important thing for us when choosing any company, Field & Flower are brilliant, animals are looked after with care and respect throughout their lives and the farmers show their knowledge and skills in looking after the. Love this company.
Reply from Field & Flower
Not only am I always pleased with the products I order and which always arrive on time, I am also extremely pleased with the service I receive and their Customer Service Team is one of the best I've ever encountered - not that I ever have cause to complain. However, they are very helpful when it comes to general queries. Would highly recommend Field & Flower and their lovely staff.
Reply from Field & Flower
I've just signed up for a fortnightly subscription after our first one-off box from Field & Flower.
My husband and I have been increasingly more disappointed by supermarket meat products, even from the higher end supermarkets.
After doing some research, I chose Field & Flower and ordered a box to "test" the quality. We were absolutely delighted by the quality and taste of all the products.
All of the products were exceptional but the steak was always going to be the deciding factor. It was the best steak we've had at home in years!
Overall, excellent in all areas and cost wise, it's saving us money because nothing is going to waste.
Highly recommend.
Reply from Field & Flower
Always a pleasure dealing with Field and Flower, we have been receiving quality meat from them for a few years. Their customer service is outstanding, everything is handled with care and attention. Thank you! Looking forward to our turkey this Christmas.
Reply from Field & Flower
I had been a customer of Field & Flower for many years. I really enjoyed the quality of the meat, my favourite is Beef Shin (as I love cooking it in different sauces). They have extended their range over time, also beyond the meat. Really great company who take their clients personally as individuals.
Reply from Field & Flower
Amazing products. Incredibly helpful customer services. I have been quite demanding making various changes etc to orders and Stacey is always so helpful :)
Reply from Field & Flower
I've already posted a review, but I just have to add that the smoked streaky bacon, which I've never had before, is absolutely gorgeous.
Reply from Field & Flower
We have been using Field and Flower for the last 10 years and they have always offered exceptional quality meats. It has been a pleasure watching them expand over the years and enjoy all of the different offerings they have added to their menu. We are now moving abroad and can only dream of finding the same quality produce delivered with such ease and efficiency. Their burgers are by far the best we've ever tasted!!
Reply from Field & Flower
I have been a loyal customer for several years. Such amazing, high quality produce and I fully stand with their support for farmers, animal welfare and the land.
They have recently launched a range of ready meals and they kindly sent me the lasagne to try. It was absolutely delicious and we loved it. You could taste that the ingredients were fresh and amazing quality and the balance was perfect between the ragu, and béchamel. Well done!
Reply from Field & Flower
Field and Flower have supplied me with 4 boxes of excellent quality product. I have tried chicken, lamb, pork and beef and each has great flavour as well as being tender not tense! I have now subscribed as I wish to continue to deal with such a brilliant company. The customer service was second to none when DPD failed to deliver to my actual home!
Don’t hesitate to try them… you won’t regret it! 😁
Reply from Field & Flower
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.