My signup was easy at a competetive price . I was staying with my niece in Cork City a while ago and a tile was damaged allowing water ingress through her bedroom ceiling, She rang FBD her insurer an... See more
Company replied
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Review summary
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Spoke with Andrea , Called regarding to update license information and renewal policy Got a cheaper price online and Andrea advised that she will look after it with no issues She updated... See more
Company replied
Tania was on the dot, easy to talk to, friendly professional with a sense of humour, she resolved what I needed to be resolved in a gifi and my insurance was renewed very fast. I have been with FBD Y... See more
Company replied
I had a great experience with the customer service at the FBD car insurance company. Mary was very helpful, friendly, and professional. She explained everything clearly and briefly, making the whole p... See more
Company replied
Company details
About FBD Insurance
Written by the company
FBD Insurance offers great value Car, Home, Business & Farm Insurance cover. Get an instant home or car quote online today & join over 500,000 happy customers in Ireland.
Car Insurance Quote Home Insurance Quote Renew PolicyContact info
FBD House, Naas Rd, Bluebell, D12 Y0HE, Dublin, Ireland
- 0818 18 18 18
- info@fbd.ie
- fbd.ie
4.8
Excellent
5k reviews
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Great service and help
23 July 2026
Great service and caring person on the…
Great service and caring person on the phone making sure I had all the information I needed
23 July 2026
Stephen was very clear on the policy…
Stephen was very clear on the policy details and any questions I asked and easy to chat to
23 July 2026
Relatively seamless renewal and good to…
Relatively seamless renewal and good to get some recognition as a longstanding customer
23 July 2026
Very helpful
23 July 2026
Very helpful operator
Very helpful operator
Made renewal of insurance police straight forward and easy no time wasted
Very happy with FBD.
23 July 2026
The FBD team in the parkway shopping…
The FBD team in the parkway shopping centre Limerick are fantastic to deal with, #no nonsense!
15 June 2026
Easy to deal with
Easy to deal with, informative and prepared to negotiate price of cover
23 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from FBD Insurance
Hi Tony,
We appreciate to hear that you received great service. Thank you for your positive feedback.
Warm regards, The FBD Team.
High quality personal from Conor.
22 July 2026
Reply from FBD Insurance
Hi David,
We appreciate your kind words and are delighted to hear that our team member provided you with high-quality service. Thank you for your positive feedback.
Warm regards, The FBD Team.
Reply from FBD Insurance
Hi Padraig,
We appreciate to hear that you received friendly service. Thank you for your positive feedback.
Warm regards, The FBD Team.
It was a pleasant and smooth experience
22 July 2026
Reply from FBD Insurance
Hi Marek,
We're so pleased to hear that you had a pleasant and smooth experience with us. Thank you for taking the time to share your positive feedback.
Warm regards, The FBD Team.
Caroline C customer comment
Hi . Mary shaw was very pleasant to talk to. She explained the cover on my policy after I queried the addition of a new insert stove . She was calm , explicit in her delivery and can I say normal … not a robot .. thanks you Mary . Caroline Coleman
22 July 2026
Reply from FBD Insurance
Hi Caroline ,
We're delighted to hear that our team member provided such a pleasant and clear explanation regarding your policy. We appreciate you sharing your positive experience with us.
Warm regards, The FBD Team.
Reply from FBD Insurance
Hi Anne ,
We appreciate your positive feedback and are so glad to learn that our team member was very helpful and efficient during your interaction with us.
Warm regards, The FBD Team.
Reply from FBD Insurance
Hi Michael,
We appreciate to hear that your recent interaction with us was quick and efficient. Thank you for your positive feedback.
Warm regards, The FBD Team.
Very easy to complete forms compared to…
Very easy to complete forms compared to some others
22 July 2026
Reply from FBD Insurance
Hi Angela,
We're so pleased to hear that you found our forms very easy to complete compared to others. Thank you for your positive feedback; we truly appreciate it!
Warm regards, The FBD Team.
The person I dealt with was Connor…
The person I dealt with was Connor Foster, even though I was not happy with the increase in my premium, he was very helpful , courteous, and very knowledgeable. The professional way he dealt with me I agreed to renew my policy
21 July 2026
Reply from FBD Insurance
Hi Senan,
We're so pleased to hear that even though the premium increase was a concern, our team member's helpfulness, courtesy, and knowledge led you to renew your policy. We truly appreciate your positive feedback.
Warm regards, The FBD Team.
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