Farmer Autocare Reviews 

9,325
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,688 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the helpful, courteous staff, who are often described as professional and honest, making interactions pleasant. The booking process is frequently highlighted as easy and straightforward, especially when done online, contributing to a smooth overall experience. Reviewers often mention the competitive and reasonable pricing for services and completed work, providing good value. The efficiency of service is also a common theme, with quick completion times and prompt collection of vehicles. Many appreciate the clear communication and updates provided throughout the process, often without pressure for additional work, fostering trust and reliability.

What people talk about most

Service

People report positive experiences with service, often highlighting the staff as friendly, helpful, and... See more

Staff

Customers had positive experiences with staff, consistently describing them as polite, helpful, and friendly.... See more

Price

Clients share positive opinions on price, with many reviewers consistently finding the services to be... See more

Booking process

Users describe positive interactions with the booking process, finding it easy and simple to book... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the excellent service, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Third time using Farmers at Musselburgh. Always courteous, prompt but above all honest. On one occasion a rival garage said I needed new tyres, took to Farmers and they advised plenty of wear left. Ju... See more

Company replied

Rated 5 out of 5 stars

Got my rear tyres fitted yesterday but one was flat this morning phoned up farmer's and they got me back in ASAP without hesitation to fix the problem. Great service from the guys at farmers from star... See more

Company replied

Rated 5 out of 5 stars

Happy with the service start to finish, booked my mot online, sent the hubby down with the car, it was in and out within the hour very pleased. Connor and the team where first class also explained ser... See more

Company replied

Rated 5 out of 5 stars

Staff were very friendly, I got my car back quicker than expected and I got £10 off because I booked a full service alongside my MOT! It was easy to book online. Really positive, straightforward exper... See more

Company replied


Company details

  1. #10 of 25 best companies in Tyre shop
  2. #4 of 7 best companies in Brake shop
  3. #7 of 10 best companies in Car Battery Shop
  4. #9 of 19 best companies in MOT Centre
  5. #34 of 62 best companies in Vehicle Repair
  6. #26 of 53 best companies in Car service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(9,325)

2,625 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First Class Service

The service you get at Farmers is first class and the staff go that extra mile to explain to you if you require anything done to your car. I will take my car there again.

23 July 2026
Rated 5 out of 5 stars

Excellent

Excellent customer service as always. Quick turn around for MOT and annual service. Very competitive price. Highly recommend Farmers Autocare, Maidencraig.

19 June 2026
Rated 5 out of 5 stars

Really great service

Really great service, staff on reception are friendly and helpful. Ross helped especially when my clutch was needing repaired and explained everything in a way I could actually understand, and the pricing was really reasonable. Got my car fixed quickly too. Would definitely recommend

15 July 2026
Unprompted review
Rated 5 out of 5 stars

5* staff and service

Booked 4 new tyres and online appointment which was really easy. Prompt reply as to when the tyres would be in stock....which was next day. Fitted quickly and professionally all really friendly staff. Would highly recommend

13 July 2026
Rated 4 out of 5 stars

A good service

A good service - efficient and thorough on MOT and a full service at the same time. They don’t answer the phone ‘because too busy’ so be prepared to come and find out re progress of the works…

22 July 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Gregory, we appreciate you taking the time to send us your review. We will discuss the point you raised about the telephone with the centre management team. Many thanks.

Rated 5 out of 5 stars

Fast and helpful thank u

Fast and helpful thank u

15 July 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hello, thanks for taking the time to send us your review. We will share your kind comments with our team in Blackhall.

Rated 5 out of 5 stars

Very well organized easy to deal with…

Very well organized easy to deal with and very pleasant staff

10 July 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Elaine, thanks for telling us about your recent visit to our centre. We appreciate the feedback and will share this with our team in Blairgowrie.

Rated 5 out of 5 stars

Quick, efficient and friendly!

Booked online - very quick and efficient and staff very pleasant.

21 July 2026
Farmer Autocare logo

Reply from Farmer Autocare

Hi Adele, thanks for the kind remarks and 5 star rating. We will pass this on to the manager and his team in Musselburgh.

Rated 5 out of 5 stars

Took my car In for a full service and…

Took my car In for a full service and Mot at the blackhall road centre. Absolutely outstanding customer service from employee named Ryan. Nothing was too much trouble. All sorted and even managed to get my car sorted that day. Will definitely be back!

18 May 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hello, it's great to hear that Ryan and the team were able to get you back on the road in good time. We will share your review with the team in Blackhall as they will appreciate the feedback, many thanks.

Rated 1 out of 5 stars

Not trustworthy

Had work carried out in Bathgate garage to check and change brakes and discs, only to find out that after a month time I had another warning light on the dashboard. Due to the nature of my work I couldn’t take it to Farmers and ended up taking my car to Halfords in Falkirk. They had advised me that my brake pads and sensor were fitted incorrectly due to poor craftsmanship of Fatmers. Upon the conversation with the manager and presentation of the paperwork they denied the problem and refused to speak to Halfords on the phone. Whoever checked the vehicle missed quite a lot and I was worried for my safety while driving a vehicle. It makes me question the reliability of this garage and I don’t recommend it because of the issues I have experienced.

21 July 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hello, we are sorry to hear that you had a disappointing service experience at our centre, please accept our apologies for the inconvenience caused. We would like to investigate further and would be grateful if you could give us more detail about your visit and your vehicle via our website www.farmerautocare.com/contact/. Thanks for bringing this to our attention.

Rated 5 out of 5 stars

Fantastic swift service

Fantastic swift service. Very friendly customer service and cracking banter

21 July 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hello, it's great to hear that you had such a good experience when you visited our centre. We appreciate the feedback, many thanks.

Rated 1 out of 5 stars

Wouldn’t touch them with a barge pole

Wouldn’t touch them with a barge pole. Over priced and terrible customer service.

30 June 2026
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Reply from Farmer Autocare

Hello Graeme, we are sorry to see that you have concerns about your recent visit to our centre. We have copied your review to our Regional Manager to investigate and contact you directly to discuss matters.

Rated 5 out of 5 stars

Farmer Autocare Maidencraig #1

Farmer Autocare Maidencraig - Josh & his team are first class. Booked my service with no problem, dropped car in the morning, excellent communication advising me of an issue they could fix whilst car being serviced.
Collected the car at the end of the day.
Brilliant! Keep up the great work!

13 July 2026
Unprompted review
Farmer Autocare logo

Reply from Farmer Autocare

Hello, thanks for taking the time to send us your review. We will share this with Josh and his team as they will appreciate the feedback.

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