Father Sons Reviews 

325
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 75 reviews, reviewers had a great experience with this company. Customers consistently praise the clothing for its excellent quality, stylish designs, and perfect fit, often highlighting how well it caters to athletic builds. Many people appreciate the exceptional customer service, noting staff are helpful, proactive, and go above and beyond. The delivery service is also frequently described as fast and efficient, with orders arriving quickly. However, some customers noted concerns about product quality, such as items bobbling, badges falling off, or holes appearing after minimal wear. A few people also experienced problematic deliveries, with packages delayed or lost, often attributed to specific carriers. Some reviewers were not happy with customer service, describing it as unhelpful or slow to respond, and noting a lack of a direct phone number.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality, stylish designs,... See more

Quality

Customers generally express high satisfaction with the quality of clothing, often describing it as top-notch,... See more

Order

Consumers find order experiences to be ambiguous, with some praising the fast and efficient ordering service... See more

Customer service

Reviewers highlight positive aspects of customer service, with many describing it as exceptional,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast shipping times, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fathersons customer service is second to none. I’ve been buying fathersons now for several years. Clothes for me fit better than most brands out there if not them all. Any small issues I’ve... See more

Rated 5 out of 5 stars

I’ve been using father and sons for over 10 years very rarely have I had an issue and the quality is always top notch. Perfect fit for anyone in half decent shape, customer service is always goo... See more

Rated 5 out of 5 stars

I had such a positive experience with FatherSons. My original item was out of stock, but Brad contacted me straight away and offered an alternative, plus a generous discount code for the inconvenien... See more

Rated 5 out of 5 stars

First time ordering from Father Sons and definitely won't be the last. So good to have finally found a company that caters for my physique and provides clothes that actually fit. I sized up per the... See more


Company details

  1. Shopping & Fashion

Written by the company

Father & Sons is a London based fashion brand supplying formal designer wear specialising in Men's shirts.


Contact info

4.1

Great

TrustScore 4 out of 5

325 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.1

All reviews

(325)

79 reviews in the last 12 months

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Rated 5 out of 5 stars

Long story short

Long story short. I made a purchase order was lost in transit contacted customer support was very helpful. After received a text message of a mobile of a gentleman. Without going into details he basically put everything good with a nice few gifts on top. These guys have always been bang on over the years above and beyond service is outstanding. Quality of clothing the best in the game. Custom service/care exceptional

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Simply the best clothing brand for the athletic physique

I have been buying clothes from Father sons for quite a while now and im never disappointed with the quality, style, value and service. Whenever I go out the clothes always draw attention for looking stylish and well made. I have only had to exchange two items over the years and the customer service was superb. Father sons is always my go to brand these days and by far the best make of clothes for guys who train.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Shocking Customer Service

After placing probably my 7th order… none of which have caused a problem before… i placed an order over 2 weeks ago. I had a confirmation and email from InPost about my delivery. That’s the last I have heard. I have sent F&S customer services 3 emails now… the first one over a week ago… nothing!!! Not even an acknowledgment. A business I have spent considerable amounts with will not get any more business from me. I still want my missing order or my £100+ back but starting to feel Ive been scammed.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

I am a 38 year combat veteran disabled…

I am a 38 year combat veteran disabled and I just LOVE their clothing. When I dress up everyone at church always ask me where do I go shopping hahahaha I tell them Father and sons clothing. Thank you guys for your business I will continue to shop with you unless otherwise.

2 June 2026
Unprompted review
Rated 1 out of 5 stars

Wasn’t very happy tbh

Wasn’t very happy tbh , they let me order and purchase a T-Shirt and shorts set then the next day emailed , Saying sorry this product is out of stock then I had to wait 4 days to get my money Refunded.
Shame Really first experience ordering with them … obviously need some work on there stock to website.. but I did receive my Refund

26 May 2026
Rated 1 out of 5 stars

I keep buying the brand as it suits my…

I keep buying the brand as it suits my athletic build but I waste too much money buying and finding their Jumpers and shirts far too long.
I'm 1.83 so not short and these items are 4" longer than suitable to me.
Father and Sons exaggerate clothing sizes I assume this is ego related but should offer a size chart for length.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love Father son’s clothing…

I absolutely love Father son’s clothing ❤️. I’ve been buying clothes for a good few years now and have to say the shirts and chinos are great !! Fit perfectly and top quality. Great colours and choice too. Customer service great and postage good. Definitely will be purchasing more in the future. Many thanks 🙏 Nikki Hedley

28 May 2026
Unprompted review
Rated 4 out of 5 stars

Thanks Brad for making things right.

I ordered some clothes on 28th April for a wedding in early May. To date I have had no response to my order. After this negative response i am very pleased to say a representativr contacted me and appologisef, in addition to the refund and appology i was x given a voucher code to order some clothes.
Id like to say a big thank you to Brad from a fathersons for making things right
For me it's appreciated.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping/ nicely fitted clothing

I needed some new fitted clothes for an event coming up quick and You guys are FREAKIN FAST at shipping!!! Thank you for getting this so quickly to me!!! The items fit amazing too!!! Def will be shopping through your website more!!

-Chris.

23 May 2026
Unprompted review
Rated 3 out of 5 stars

Quality not what it was….

At one point my whole wardrobe was father sons clothing, however I feel the clothing I have purchased lately has been of poor quality. With the metal badges falling off, holes appearing on seams after one wear and also bobbling on what feels cheap material after one wash.
Disappointed after buying so much over the years.

1 May 2026
Unprompted review

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