Forwardvia.com Reviews 

340
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the excellent service, noting that staff members are helpful and quick to answer questions. People appreciate fast delivery times and the great care taken to ensure packages arrive safely. Users find the online platform easy to navigate, featuring transparent options and a smooth process. Some reviewers were not happy with the high shipping costs and additional fees for international orders. A few consumers mentioned that specific extra charges felt quite expensive or unexpected during transactions. Some people also felt that certain pricing structures were less competitive than other alternatives.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as fast, efficient, and... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast international shipping and reliable... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the straightforward, fast, and... See more

Price

People report ambiguous experiences with price, reflecting a wide range of opinions on affordability. On one... See more

Product

Customers had positive experiences with product, noting that items arrived beautifully packaged in perfect... See more

Reviews shaping this summary

Rated 5 out of 5 stars

absolutely fabulous company. Honest, quick and very reasonably priced. I had used anoter Forwarding company and they would only provide the most expensive Couriers. They even charged for a repack, whi... See more

Company replied

Rated 5 out of 5 stars

ForwardVia isn't the cheapest option out there, But they're still my absolute go-to for forwarding stuff I buy in the UK that I can't get delivered anywhere else. I've used them twice now and haven't... See more

Company replied

Rated 5 out of 5 stars

This service felt transparent and easy-to-use. Options were clear and helpful. Liked the affordable option to add extra tape, fragile stickers, etc., or to have my item photographed before it was sent... See more

Company replied

Rated 5 out of 5 stars

They do an EXCELLENT job packing your stuff to ensure it will arrive safely. I’ve used them many times to ship expensive and fragile items and will continue to trust them with my expensive and fragile... See more

Company replied


Company details

  1. #7 of 16 best companies in Freight Forwarding Service
  2. #17 of 36 best companies in Courier and Delivery Service
  3. #12 of 29 best companies in Delivery Service
  4. #13 of 27 best companies in Packaging

Written by the company

ForwardVia provides a top rated UK reshipper, offering free UK address, free sign up & low cost options international shipping worldwide to over 200 countries. You simply sign up free, get our UK address instantly, shop using it as your UK address, ForwardVia receive the goods, store and ship it internationally to your doorstep. Buy from the UK easily using ForwardVia: - We offer free storage, so you can shop more, we consolidate and ship in one box to you. - No membership fee, free sign up. - No surprise fee, pay only shipping cost plus any other services, if required. - ForwardVia is trusted and reliable forwarder - Can't buy, not a problem, use our Assisted Purchase where we can buy it for you


Contact info

4.8

Excellent

TrustScore 5 out of 5

340 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(340)

161 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommend

Highly recommend! Easy to use & they handled everything perfectly. Our items came packaged beautifully & the communication was excellent.

28 August 2026
Rated 5 out of 5 stars

Honestly

Honestly, I don't know how it could have gone any better. I've used the service several times now. The website explains the straight-forward process well, it's easy to sign up, and everything so far has gone smoothly. I had one instance where I simply needed to have an item discarded and it was no problem. It's great to be able to access UK items so easily. Cheers from your U.S. cousins!

26 August 2026
Rated 5 out of 5 stars

OMG this company is amazing

OMG this company is amazing! I made an error by shipping my goods to the wrong address and it got delivered next to two garbage bins. I accidentally put in the wrong address of their location and my items would have 100% been lost. But these guys are so amazing they went to that location and picked it up! Incredibly it was there for a couple of days and they were so nice about it. I have nobody else in the UK that could do this and they were so gracious to have done it. They always go above and beyond and they are an amazing company that you can trust 100%. If you need to ship products look no further. They are super quick and response and amazing! I wont ever use anyone else.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Fast and reliable

Always very reliable and they ship items within the most reasonable time frames. The option to ship via Royal Mail is really handy since it's considerably cheaper than full service logistics providers.

7 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! It is the second package I send via ForwardVia and will continue to do so because the experience is amazing! The delivery options are very good, the package is very carefully managed and it arrived very fast. I fully recommend ForwardVia to anyone who wants this type of service!

10 August 2026
Unprompted review
Rated 5 out of 5 stars

The Benchmark for Excellence !

Forwardvia consistently delivers at the highest level of service. It is the benchmark for a Forwarding Agent. Has shipped over 37 parcels to me with the highest level of service. 100% recommend Fowardvia !

6 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service by ForwardVia - highly recommended!

The service by ForwardVia was so cheap, much faster than I anticipated and I appreciated how I was kept up to date on each step of the forwarding and delivery process. Unfortunately the seller did not deliver to my country so I really appreciate the service ForwardVia provided. I would highly recommend ForwardVia to everyone!

30 July 2026

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