Skypax Reviews 

6,112
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent and reliable service, highlighting the helpful and professional staff who make the process easy to navigate. Many people appreciate the fast and efficient shipping, noting that items often arrive sooner than expected and are well-cared for. Customers also highlight good communication, with staff responding to inquiries and providing updates throughout the process. However, some customers also noted significant delays in processing and dispatching parcels, with logging packages and email responses sometimes taking several days or even weeks. A few other people also felt that the pricing was high, mentioning expensive delivery options, processing fees, and overall costs.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising fast delivery,... See more

Service

Reviewers highlight positive aspects of service, frequently praising its speed, ease of use, and overall... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding the service expensive, citing pricey... See more

Product

Consumers find product experiences to be ambiguous, with many reporting that items arrived swiftly,... See more

Response time

People report ambiguous experiences with response times, with some customers praising quick responses to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very reliable, in my experience of 6 months of having packages re-shipped from UK. I wish they could be a little more on top of the register of the parcels they receive and the notification and read... See more

Rated 5 out of 5 stars

First time using SKYPAX. Clear website instructions & tracking info Would recommend & use again Local delivery driver was a bit slack & left package near our garbage bin in the rain rather tha... See more

Rated 5 out of 5 stars

If you use SKYPAX, be prepared for a very slow process. While my parcel was eventually forwarded safely, the internal handling times are lengthy. It took over 7 days or more (can't remember exactly) j... See more

Rated 5 out of 5 stars

I rarely leave reviews, but this time I felt like it. I'm a collector, and some pieces aren't available in Italy but in England. Unfortunately, many sellers don't ship to Italy. I used this Skypax ser... See more


Company details

  1. #17 of 20 best companies in Shipping service
  2. #21 of 34 best companies in Courier service
  3. #20 of 30 best companies in Ecommerce solution provider
  4. #3 of 3 best companies in Exporter
  5. #14 of 16 best companies in Freight Forwarding Service
  6. #5 of 12 best companies in Shipping and postal service

About Skypax

Information provided by various external sources

Skypax is a premium international package forwarding service shipping globally from the UK. Our thousands of satisfied customers love our high quality service and personal customer support. We take the hassle out of shopping UK stores from abroad.

Get your unique UK street address immediately when you sign up, and use it as often as you like to receive parcels. Ship when you choose and track the package to your door.

Or use our personal shopping service and our concierge team will purchase items on your behalf. We can even pick up items in-store in London.

Who we are

Written by the company

High Quality Service
We promise to look after you and your goods every step of the way. Our customer support team is there to help resolve any problems that may arise and to assist you where possible to make your shopping and shipping experience as smooth as possible.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

6k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 41% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(6,112)

244 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional UK-to-U.S. Shipping Service—Reliable, Professional, and Stress-Free

I can’t recommend Skypax highly enough! They made shipping my purchases from the UK to the United States incredibly easy from start to finish.

When I ran into unexpected customs issues, their customer service went above and beyond. They received my shipment back, carefully repackaged everything to meet the requirements, and sent it back to the U.S. flawlessly. The entire process was handled professionally, efficiently, and with great attention to detail, which took a lot of stress off my shoulders.

Their communication was excellent, my items arrived safely, and they truly exceeded my expectations. As someone who regularly does business between the UK and the United States, I can confidently say I’ll be using Skypax for all of my future shipments. If you’re looking for a reliable parcel forwarding service, Skypax is the company to trust!

7 July 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Such a great way to buy off Ebay when sellers won’t ship internationally. Everything packaged well and arrives via customs just fine.

26 June 2026

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