Easylife Reviews 

103,828
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Quite a long delivery time but at the same time I appreciated that they came together, saving petrol, packaging etc. Products were fine although the cushion is rather floppy and curls over when I get... See more

Company replied

Rated 5 out of 5 stars

the ordering was easy but the expediting of the task not so good. my first parcel was dumped at my front door without the bell having been rung. because of poor packaging the contents were damaged.... See more

Company replied

Rated 3 out of 5 stars

I was very disappointed in the time that it took from ordering the goods to receiving them. I phoned them up after three weeks to find out where they were and was told that one of the items was taking... See more

Company replied

Rated 5 out of 5 stars

Being a senior citizen ordering was easy and price and quality reasonable and competitive I have already chosen 6 more products from your catalogue and will order soon. Is it possible to have them... See more

Company replied


Company details

  1. #208 of 241 best companies in Homewares Shop

Written by the company

Easylife provides a range of solutions to make your life easier. These include products for the home, garden, kitchen, bathroom as well as health and beauty, fitness and well being and fashion products for you and your family.


Contact info

4.2

Great

TrustScore 4 out of 5

104k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(103,828)

6,640 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Quite a disappointing experience due to…

Quite a disappointing experience due to the following reasons! a) The entire order not being delivered due to just 01 item out of 04 being not available. b) Unreasonably long time taken to deliver the order. c) No reasonable information being supplied about the order's delays in time. d) Poor coordination between informed timings and actual delivery. e) No proper information about the missing item after delivery of the incomplete order.

3 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review.
We are sorry to hear that your order took longer than expected.
If an item is out of stock this may mean that the whole order is held until all items are available so they can be sent out at the same time.
Our transactional emails are automated so an order confirmation email will have been received which would have advised if an item was out of stock alongside an estimated arrival time.
We are incredibly sorry if this did not happen in this instance as this does not meet our usual high standards.
We appreciate your patience and sincerely apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife

Rated 2 out of 5 stars

Poor customer serviceTook ages for items to come.

Took ages for items to come.
Evri was the courier which is not my first choice.

3 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review.
We are sorry to hear that you were not satisfied with the delivery of your order.
Our courier carries out contact free deliveries and if no one is available to accept the parcel it is left in a safe place where possible which would be stated on the tracking.

They also provide a 2-hour delivery window on the tracking so you know when to expect your parcel.
We are incredibly sorry if this was not the case in this instance.
We apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife

Rated 5 out of 5 stars

I have a number os items over the years…

I have a number os items over the years that have helped me and my health.

1 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 3 out of 5 stars

Shipped last Tuesday Express delivery

Shipped last Tuesday Express delivery. Sunday no sign of it!

6 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review.

We are sorry to hear that you are still awaiting an order.

Please get in touch with our customer service team if you are still awaiting on an item.
You can call us on 0333 030 0777 or email help@easylife.co.uk.

We apologise for any inconvenience but thank you for your understanding.

Kind Regards,
Easylife

Rated 1 out of 5 stars

I was informed my parcel was on its way…

I was informed my parcel was on its way 3 days ago. I still have not received it or any other information from the company you use, EVRI. This reflects badly on you, unfortunately.

3 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review.

We are sorry to hear that you are still awaiting an order.

Please get in touch with our customer service team if you are still awaiting on an item.
You can call us on 0333 030 0777 or email help@easylife.co.uk.

We apologise for any inconvenience but thank you for your understanding.

Kind Regards,
Easylife

Rated 5 out of 5 stars

All went smoothly from beginning to…

All went smoothly from beginning to end..

3 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 3 out of 5 stars

I was very disappointed in the time…

I was very disappointed in the time that it took from ordering the goods to receiving them. I phoned them up after three weeks to find out where they were and was told that one of the items was taking a long time to source which made the delivery of the other items very slow in arriving. It would’ve been good to receive this information.

3 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review.
We are sorry to hear that your order took longer than expected.
If an item is out of stock this may mean that the whole order is held until all items are available so they can be sent out at the same time.
Our transactional emails are automated so an order confirmation email will have been received which would have advised if an item was out of stock alongside an estimated arrival time.
We are incredibly sorry if this did not happen in this instance as this does not meet our usual high standards.
We appreciate your patience and sincerely apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife

Rated 5 out of 5 stars

Simple to order

Simple to order , had what I wanted , arrived in good time .

26 August 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 4 out of 5 stars

Missleading prices

when ordering the prices sometimes differ from the brochure which is not very good to the customer who could have gotten the same product from somewhere else cheaper in future i will be cautious in buying from here has i think they should honor the set price in the brochure i had 3 brochure with 3 different promo codes 2 gave the discount and the one in the middle did not so to tell me its a printing error was wrong in my eyes

2 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review.
To apply a discount or free delivery to your order, you must enter the promotional code; please note that there may be a minimum spend requirement.
Without this code being entered at the basket stage during the transaction you will not be able to redeem the offer.
Please note that you can only use 1 promo code per order.
You can call us on 0333 030 0777 or email help@easylife.co.uk if you wish to have this investigated further and a member of our dedicated team will be able to assist.
We apologise for any inconvenience but thank you for your understanding.
Kind Regards,
Easylife

Rated 5 out of 5 stars

I have used your product and it was…

I have used your product and it was amazing just a quick squirt on a damp cloth and the black mold is gone, brilliant stuff.

3 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 1 out of 5 stars

I ordered from you expecting delivery…

I ordered from you expecting delivery in at most a week. Two weeks later I am still awaitng delivery.
This is unacceptable from a company like yours.

23 August 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review.

We are sorry to hear that you are still awaiting an order.

Please get in touch with our customer service team if you are still awaiting on an item.
You can call us on 0333 030 0777 or email help@easylife.co.uk.

We apologise for any inconvenience but thank you for your understanding.

Kind Regards,
Easylife

Rated 4 out of 5 stars

A Wonderworld at Easylife Land

I have been with Easylife for a long time,and would not change, I have never been disappointed with any item I have purchased, its a pity a lot of other companies are not as good.

3 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Was delivered with polite and good.

Was delivered with polite and good.

3 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Good communication and parcel arrived…

Good communication and parcel arrived on time.

3 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 4 out of 5 stars

Good

Overall an easy website and payment to navigate

3 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 4 out of 5 stars

Help full

Help full, polite, not pushing, on time. Delivery prompt, product ordered good.

2 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

Decent wheelchair cushion

Decent wheelchair cushion. Arrived quickly.Recommended

2 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

We work hard to meet expectations like yours and we're happy to hear we hit the mark for you!

Hope you order with us again soon.

Kind Regards,
Easylife

Rated 5 out of 5 stars

the ordering was easy but the…delivery was poor.

the ordering was easy but the expediting of the task not so good. my first parcel was dumped at my front door without the bell having been rung. because of poor packaging the contents were damaged.

5 September 2026
Easylife logo

Reply from Easylife

Good morning,

Thank you for your review!

Great to hear that you are enjoying your purchase!

All of us here at Easylife appreciate you taking the time out to share this feedback with us.

Kind Regards,
Easylife

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