Easy to order, return and communicate with the company. Ordered CARPEZIO sneakers first but was too narrow. Ordered BLOCH sneakers in 2 sizes, and opted to go up a size as BLOCH is smaller in lengt... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Very pleased with the service from Dance Direct. I recently bought mens 1st position leather jazz shoes with a suede sole. I wasn't certain which size would fit me so bought two sizes as their staff s... See more
Company replied
Very prompt and courteous service. Dispatched quickly and when I had questions, all communications were sent in a timely and caring manner. Tip - We're in Australia so allow 2-3 weeks for goods to... See more
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Ordered and received some ballet skirts this week. Fabulous quality, great price and prompt delivery. Am so delighted. Highly recommend! Also, super customer service from Mike! 5 star service ⭐️
Company replied
Company details
- #4 of 5 best companies in Dance Shop
- #2 of 2 best companies in Dance company
Written by the company
Dance Direct is proud to be the UK's largest dancewear retailer, with over 15,000 products ready to inspire every dancer. Your ultimate one-stop shop for all things dance, we offer an extensive range of dancewear and costumes for both the studio and the stage. Shop leading brands including Bloch, Capezio and Dansez, alongside our most trusted own brands, 1st Position and Revolution. We’re passionate about providing high-quality, affordable dancewear and costumes to the dance community. We take pride in helping dancers pursue their dreams with confidence — without worrying about the cost. Enjoy free UK delivery on orders over £50, plus free returns, so you can shop with complete confidence. We’re here to help you take the next step in your dance journey.
Contact info
United Kingdom
- hello@dancedirect.com
- dancedirect.com
4.4
Excellent
379 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Reply from Dance Direct
Dear Margaret
Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.
Reply from Dance Direct
Dear Sandra
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. We always try to give the best value for money and pride ourselves on our product selection.
Service is great but a little disappointed with shoe
Easy to order, return and communicate with the company.
Ordered CARPEZIO sneakers first but was too narrow.
Ordered BLOCH sneakers in 2 sizes, and opted to go up a size as BLOCH is smaller in length but better for wider feet.
I marked it down to 4, as after first wearing it, I noticed the tongue on the right shoe is rather narrow and left a little gap at the toe end.
7 August 2026
Reply from Dance Direct
Dear Kim
Thank you for the review. It is great to hear that you are happy with our service and I am sorry the Bloch shoe is not quite so well received. If the tongues are not the same size please just take a photo of them both and send it into hello@dancedirect.com where they will see if the pair is faulty and deal with the issue appropriately.
quick delivery and the shoes are cheap
6 August 2026
Reply from Dance Direct
Dear Janice
Thank you for the review it is good to hear your delivery was prompt and that you find our pricing so good. We always try to offer the best value for money and like to hear that we have succeeded.
Reply from Dance Direct
Dear louise
Thank you for the review. We are so pleased that you are happy with the price and fit of your goods. We always try to give the best value for money and pride ourselves on our speed of delivery.
Overall Good but
good price, fast delivery, sadly the range for men/boys is less than it use to be.
10 August 2026
Reply from Dance Direct
Dear David
Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. After 45 years of serving the dance community we know how important it is to provide quality in both goods and service. I will pass on your comments about the boys and menswear to the team.We are always willing to listen to your feedback.
Reply from Dance Direct
Thank you for the 5 stars. It makes our day when we see these!
Great quality
One issue with colour of ballet shoes…. Relatively fast delivery, great quality and affordable prices.
4 August 2026
Reply from Dance Direct
Dear Lexi
Thank you for the review. We are so pleased that you are happy with the quality of your goods , if not with the colour of the shoes. We always try to give the best value for money and pride ourselves on our product selection and speed of delivery.
Reply from Dance Direct
Dear Sam
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase, as we always try to give the best value for money.
Reply from Dance Direct
Dear Susie
Thank you for the review. We are so pleased that you are happy with your goods. We always try to give the best value for money and pride ourselves on our product selection.
Reply from Dance Direct
Dear Elizabeth
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.
Very pleased with the service
Very pleased with the service. Ordered twice now and both times the orders were despatched very quickly and arrived next day.
20 July 2026
Reply from Dance Direct
Dear Michael
Thank you for your review. It is good to hear that you are happy with our service and speed of delivery. I will pass your comments on to the team.
I had to buy a full size larger
I had to buy a full size larger than my usual shoe size but am now very happy with my red First Position ballet shoes.
9 July 2026
Reply from Dance Direct
Dear Margaret
Thank you for the lovely review. I am sorry that the first pair of ballet shoes did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. I am pleased that you now have the correct size and can enjoy your dancing.
Reply from Dance Direct
Dear Maureen I am sorry you are unhappy with our service. One of our team did contact you explaining that the non delivery arose because of an incorrect post code. When Royal Mail return the parcel to us you will receive your refund.
Reply from Dance Direct
Dear Elaine
Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.
Reply from Dance Direct
Dear Laura
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our service.
Faultless and fast service and i…
Faultless and fast service and i received superb dance bag and jazz shoes! I have never shopped online here before - totally brilliant result!
6 July 2026
Reply from Dance Direct
Dear Elizabeth
Thank you for your review. It is good to hear that you are happy with our service and speed of delivery, as we always do our best to look after our customers. We look forward to being your supplier of choice for many years to come.
Reply from Dance Direct
Dear Jennifer
Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.
So impressed with this website
Excellent service and dance shoes came so quick. Prices excellent, have used other places but disappointed with those website. Totally recommend this one.
3 July 2026
Reply from Dance Direct
Dear Sue
Thank you for the review. We love to hear that we have exceeded expectations. We always try to give the best value for money and pride ourselves on our product selection and speed of delivery.
Reply from Dance Direct
Dear Caroline
Thank you for the review. We are so pleased that you are happy with the website and our service. We look forward to looking after your needs for many years to come.
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