Has been great the last few days easy to use and great supports available who aren't all robots. Made 2 small withdrawals & was in my account in few hours however my most recent withdrawal little bigg... See more
Company replied
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Review summary
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Not quite as good as many major sports n gaming sites. Connection issues unstable. Games variety ok but game processes to similar. Not too good for small stake players low percentage of winning versus... See more
Company replied
Wins and bonuses are pretty slim RTP isn't great, so due to this i can't rate any higher than three at the moment. The only reason I have given it a three is based on some of the promotion's and the s... See more
Company replied
Whilst I like the site, I think the daily wheel needs some serious work to it, like seriously, I normally win one time out of 5 and then it's only like 5p, sometimes I get lucky I think in two years... See more
Company replied
Company details
- #22 of 46 best companies in Online Casino or Bookmaker
- #13 of 34 best companies in Casino
- #5 of 13 best companies in Gambling house
- #34 of 46 best companies in Gambling Service
- #156 of 170 best companies in Gaming services
- #8 of 13 best companies in Online Sports Betting Vendor
Written by the company
BetMGM UK is a premium online betting and gaming brand, brought to you by MGM Resorts International, a global leader in entertainment. At BetMGM UK we bring you the new golden era in betting and gaming entertainment with golden promotions on your favourite sports events, competitive odds, new and exclusive casino games, our supersized jackpot, attractive rewards and bonuses plus, so much more.
Contact info
United Kingdom
- support@betmgm.co.uk
- betmgm.co.uk
3.6
Average
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Fast pay outs stuck to the bonus…
Fast pay outs stuck to the bonus offered easy to navigate one of the best sites going
19 July 2026
Reply from BetMGM UK
Dear Arron,
Thank you for your fantastic feedback. We are delighted to hear you value our fast payouts, adherence to bonus offers, and ease of navigation, considering us one of the best sites. We are committed to maintaining these high standards and providing an excellent experience for all our players.
Kind Regards,
BetMGM.
Reply from BetMGM UK
Dear Adrian,
We appreciate you sharing your thoughts on our promotions. It's great to know that our offers stand out positively when compared to others. Our team will continue to work hard on creating unique and rewarding promotions for everyone to enjoy.
Kind Regards,
BetMGM.
Reply from BetMGM UK
Dear Michael,
We appreciate you taking the time to share your comments. It's wonderful to know that you are pleased with our layout. Our team works hard to provide an intuitive and appealing design, and we are committed to maintaining this high standard for all our users.
Kind Regards,
BetMGM.
Reply from BetMGM UK
Hey there,
Thank you for your positive feedback. We are delighted to hear you consistently have a good experience with us. We are committed to maintaining this high standard of service and ensuring every visit is an enjoyable one.
Kind Regards,
BetMGM.
I’m new to this and so far I find it…
I’m new to this and so far I find it easy and safe to play and good fun
18 July 2026
Reply from BetMGM UK
Dear David,
We appreciate you sharing your initial impressions. It's wonderful to know that you are finding it easy and safe to play, and that you are having fun. Our team strives to provide an accessible and enjoyable environment for everyone, and we hope you continue to have a great time with us.
Kind Regards,
BetMGM.
Fairly quick to get the solution sorted…
Fairly quick to get the solution sorted if there is any delay in your account
18 July 2026
Reply from BetMGM UK
Dear Isobel,
Thank you for your feedback regarding our problem-resolution process. We are delighted to hear you found our team provides quick solutions when there are any account delays. We are committed to maintaining this level of efficient and helpful service to ensure all issues are handled swiftly.
Kind Regards,
BetMGM.
When i claim free spins and wagered the…
When i claim free spins and wagered the correct amount sometimes I don't receive my free this has happened a few times this is only reason I never gave you five stars
18 July 2026
Reply from BetMGM UK
Dear Simon,
We appreciate you highlighting this recurring issue with not receiving your free spins after meeting the wagering requirements. It's certainly disappointing when promotions don't work as expected, and we aim to ensure all rewards are honoured.
Our dedicated support team can help by reviewing your account activity to ensure you receive your deserved rewards.
Kind Regards,
BetMGM.
Reply from BetMGM UK
Dear Tyler,
We appreciate you taking the time to share your comments. It is wonderful to know that the accessibility of our platform and the quality of our odds are meeting expectations. Our teams will continue to focus on providing a seamless experience and great value for all customers.
Kind Regards,
BetMGM.
48 hrs after joining ..impressed so far
18 July 2026
Reply from BetMGM UK
Dear Rishy,
We appreciate you sharing your initial thoughts. It's wonderful to know you've had such a positive start with us. Our team is committed to ensuring a great experience for all new members, and we look forward to your continued enjoyment.
Kind Regards,
BetMGM.
Reply from BetMGM UK
Dear Caolan,
We have received your comments about the response time for withdrawals. We recognise that efficient processing is important to our users. We regularly review our withdrawal procedures to improve efficiency and aim to process all requests as swiftly as possible for your convenience.
Kind Regards,
BetMGM.
Reply from BetMGM UK
Dear Alison,
We appreciate you sharing your comments. It's wonderful to know you find our site user-friendly and benefit from our bonus offerings. Our team will continue striving to provide an accessible and rewarding experience for all our users.
Kind Regards,
BetMGM.
Reply from BetMGM UK
Dear Chetan,
Thank you for your positive feedback. We are delighted to hear you received good service. We are committed to maintaining these high standards and ensuring a positive experience for all our customers.
Kind Regards,
BetMGM.
Reply from BetMGM UK
Dear Brian,
We appreciate you taking the time to share your comments. It is wonderful to know that our efforts to create an intuitive site are being recognised. We are committed to maintaining this high standard of simplicity and ensuring a seamless experience for all our users.
Kind Regards,
BetMGM.
Google offers
7 July 2026
Reply from BetMGM UK
Dear Simon,
We appreciate your comment about 'Google offers'. We recognise that finding compelling promotions is a key part of the experience. We regularly update our promotions page with exciting opportunities and encourage you to visit it for the latest details on how you can benefit.
Kind Regards,
BetMGM.
Reply from BetMGM UK
Dear Leanne,
We appreciate you taking the time to share your comments. It's wonderful to know you are enjoying our site, particularly the fast payments and good bonuses. Our team will continue working hard to provide an excellent service in all these areas.
Kind Regards,
BetMGM.
Reply from BetMGM UK
Dear Paul,
We appreciate you sharing your comments with us. It's wonderful to hear that our site is easy to navigate. We will continue working to ensure the platform remains simple and straightforward for everyone to use.
Kind Regards,
BetMGM.
Reply from BetMGM UK
Dear Mr. Gurskali,
We appreciate you taking the time to share your kind comments. It's wonderful to know you had a good experience with our service. Our team will continue working hard to provide excellent support.
Kind Regards,
BetMGM.
Overall good experience
Overall good experience but with some of the games especially. Goones treasure quest 3
You can't change the betting stakes from a £
Also I would like to see my balance shown bigger
18 July 2026
Reply from BetMGM UK
Dear James,
Thank you for your feedback regarding game functionality, specifically with Goonies Treasure Quest 3 and your balance display. We understand that clear betting options and easily visible account information are important for a smooth experience. Your suggestions will be passed to our development team for review as we continuously work to improve our platform and game offerings.
Kind Regards,
BetMGM.
When you give me my reward said opt in…
When you give me my reward said opt in bet n play 10 pound get free spins when dibe these two time never given me29 spins so u lied
18 July 2026
Reply from BetMGM UK
Dear Jayne,
We have received your feedback about not receiving your free spins after opting into the promotion. We recognise it is disappointing when a bonus doesn't get applied as expected after meeting the requirements.
We kindly ask you to get in touch with our support team, who can check the specific offer terms and ensure your account is credited correctly.
Kind Regards,
BetMGM.
Reply from BetMGM UK
Hey there,
Thank you for your positive feedback. We are delighted to hear you find our platform offers a good feeling and that our deposit and withdrawal processes are easy to use. We continuously strive to make transactions as smooth and straightforward as possible, and we appreciate you highlighting these key aspects.
Kind Regards,
BetMGM.
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