The tool itself has a great UI. The only thing it can do well is convince people to upgrade to their paid plan. Then you realize it cannot be used to build real-world value. Regardless of the prompt i... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is tool keeps breaking
This is tool keeps breaking, disconnecting, issue after issue. When you think its done and complete, it breaks again. It wont connect to the database. Its a nightmare. Move to another ai because this one doesnt work.
A money trap that deliberately does the…
A money trap that deliberately does the exact opposite of what you ask, even though it fully understands you, just to make you keep spending credits.
Signing up has been such a bad…
Signing up has been such a bad experience for me, every time I log in, it wipes my data and creates a new account.
Bolt became a nightmare. I Moved to Claude Code - it's day and night
It was magic at first. Then it became a nightmare. Bolt did not understand prompts. But Tokens/credits were used very fast (200K - 1m for simple asks).
Customer service was almost rude and did not help at all.
now I am working directly with Claude Code and it works like a charm.
it's day and night
Predatory
Was an actual fan of this platform, used it for months and spent quite a few hundred bucks in it but now? this thing is predatory at minimum, I just spent 25$ in two small changes in minutes. My codebase isn't even that big, there's zero backend code and this guys are charging me a lot of money for every tiny change I make in my app. Going to end the project and never do a single thing here
my business is down because bolt.new…
my business is down because bolt.new support team doesn't work on weekends, and today is saturday. so i have to wait till monday ????
the worst ai model on planet entire…
the worst ai model on planet entire tokens were used in 2 hours without making nothing just load the git project make sure to not subscribe
simply one of the greatest apps that's ever been invited
I am utterly baffled by the reviews of this website on here. It's simply one of the greatest apps that's ever been invited. We've been using it all week and just creating the most beautiful websites. We've got several life in 1 week, all for clients that are over the moon. Amazing.
Disappointed - poor customer service
Product seems magic at first.
Then you get into troubles.
Bolt.new tells you it has the done the job. but it has not. But still uses your tokens.
When you complain, you face one of the worst Customer service I have ever seen for a software.
Instead of helping you, they tell you it is your fault...
Why bad becous if u pay 60$ and u cant…
Why bad becous if u pay 60$ and u cant use not more than 2 hours thats subscreib wtf so on my opinion u can finish a complet project to bolt becous to expensiv ist
useless and shady
So bad costumer support
So bad costumer support. You only get answered by AI.
Designed to drain tokens and expensive.
Deceitful marketing (Telling user they have free tokens to use for 48 hours - Then after using for a while you hit a limit)
All my sites are down and they do not answer
All my sites hosted on bolt.new are down and they do not answer support tickets. DO NOT HOST HERE! ONLY USE FOR DEVELOP!
Disappointing After Long Wait
Disappointing After Long Wait
It would be great if, after many minutes of creation, it suddenly didn't stop creating the application and leave it unfinished and with errors. I spent a lot of time preparing, only to end up with frustration and wasted time. Very disappointing experience.
It would be great if
It would be great if, after many minutes of creation, it suddenly didn't stop creating the application and leave it unfinished and with errors.
Tried to register and login to bolt
Tried to register and login to bolt, but never got the confirmation email, that i needed to login. Tried multiple times, checked the spam folder - nothing. Contacted customer support for help, got a bot replies saying the same thing, (try again and check the spam folder.... GOD I KNOW). Asked to connected to a real person, no reply for a week. Never gonna touch this service again. I'll better try Cursor or Lovable
I've literally lost $10's of thousands on their…
I've literally lost thousands on their hosting outages. We make marketing sales pages and host them on bolt. Several times in the middle of a $10,000 campaign, the site just crashes and you cannot get ahold of anyone. DO NOT HOST HERE. ONLY BUILD HERE. Then transfer it to a host that can actually support the traffic. It has cost us nearly $30k this month just because of the weak infrastructure.
Using Bolt i've built a prototype app…
Using Bolt i've built a prototype app in about 3 days at the cost of like $200 - something that would have taken weeks with a developer and costing far more. However, if Bolt had actioned half the things i'd asked it to, i'd have spent less. Consequently. Bolt is both VERY good and VERY bad at a few things. Sometimes it solves the most complex of issues, at other times it needs prompting many times to fix the same thing and argues with me that it's done, when it's clearly not and has been forgotten. Simple things like replacing an image file, or API keys - telling me they are / are not there, when the opposite is true. I have had several issues resurface, both API and UI led, and despite trying to bookmark and signpost the known fix, Bolt ignores . It can be very frustrating at times, but at others i see traction beyond what a Developer would have provided.
All this said - I'm now at the point where i've deployed a usable POC that i can use for pitching with. It's pretty robust and does enough of a job to demonstrate what i'm trying to build. I'd never have gotten this far on my own and probably wouldn't have fronted the £20k of equivalent dev time to get something running. Bolt seems to have security well handled but even so some of my API keys were exposed and had to be moved. Some of the files got quite big so needed to be refactored - might be what causes the 'goldfish' effect when prompting to fix the same problem over and over.
i'd not be so comfortable going beyond beta for all of these reasons - i don't trust that the app would work at scale. The app def needs pen testing, and there will be plenty of edge case bugs that i just got fed up trying to fix - but i've got enough now to test my app with a small user group, and then hand over to a proper dev if i'm able to validate.
I dislike the whole marketing bait tack that vibe code tools are going down; 'build and publish in a day and start making money tomorrow' - because it's clearly not that easy, or safe to do. but i'm a lot further down the line as a result of this tool.
Paid for Pro twice, service unusable, still waiting for full refund
I subscribed to Bolt Pro hoping to use it seriously in my workflow, but unfortunately the platform was largely unusable for me.
I faced multiple blocking issues:
• Could not connect my main GitHub account due to OAuth/redirect errors
• Had to create a second GitHub account just to proceed
• Frequent failures when importing or working with existing repositories
• Larger projects and builds consistently breaking
Because of these issues, I ended up paying twice ($25 + $25) while trying to make the platform work. After requesting a refund, only $25 was returned.
Support confirmed that the request for the remaining $25 was forwarded to a teammate, but since then I’ve received no response and no resolution.
At this point, I’m still waiting for the remaining refund for a service that was never usable. Very disappointing experience
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.