Ampere Reviews 

609
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the bikes' excellent build quality, comfortable ride, and powerful performance, especially uphill. Many people appreciate the thoughtful design, including integrated lights, good battery life, and effective brakes, which contribute to an effortless and enjoyable riding experience. Reviewers consistently highlight the efficient and fast delivery service, often receiving their bikes quickly and on time. The staff are consistently described as knowledgeable, helpful, and providing excellent service, resolving issues promptly. Customers also appreciate the bikes' ease of assembly, comfortable riding position, and user-friendly features, making them accessible for various users.

What people talk about most

Product

Customers had positive experiences with the product, praising its good quality, power, and ease of use. Many... See more

Quality

Users describe positive interactions with quality, consistently praising the superb build and overall quality... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the speed and efficiency.... See more

User experience

Clients share positive opinions on user experience, with many reviewers expressing satisfaction with the ease... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After much searching for the right e-bike for me & my partner, we settled on the Ampere HiLux Pro 700c. We were guided exceptionally well by Stewart & Simon at Cycle King/Hawke Cycles Derby to sa... See more

Company replied

Rated 5 out of 5 stars

I love my bike, easy to ride. Power is good and the colour is what I wanted. Battery covers 55miles on flat. The only thing is the indicators are close together and it is difficult for anything b... See more

Company replied

Rated 5 out of 5 stars

I love my Ampere Deluxe bike, especially the ability to adjust it for an upright Dutch seating position. It's easy to get familiar with the controls and very user-friendly. Best of all, I don't feel e... See more

Rated 5 out of 5 stars

Just wanted to say what a wonderful experience I have just had from both Ampere( especially Thomas) And cycle king,I absolutely love this Bike,from its super quiet,smooth, motor,invisible welds on... See more


Company details

  1. Bicycle wholesale

Written by the company

Ampere Electric Bikes is a UK-based specialist in high-performance electric bicycles, designed to make cycling more accessible, enjoyable and efficient. Our mission is simple: to provide reliable, stylish and practical e-bikes that help people travel further, commute smarter and enjoy the ride — without compromise. At www.ampereelectric.co.uk , you’ll find a carefully selected range of electric bikes built to suit a variety of riders and lifestyles. Whether you’re commuting to work, exploring the countryside or looking for a practical alternative to the car, our e-bikes are engineered to deliver comfort, power and durability. We focus on quality components, long-lasting battery performance and dependable motor systems to ensure every journey is smooth and supported. Customer experience is central to everything we do. From pre-purchase advice to after-sales support, our team is committed to providing clear guidance and responsive service. We understand that purchasing an electric bike is an investment, and we aim to make the process straightforward, transparent and confidence-inspiring. We continuously review our product range and pricing to remain competitive within the UK market while maintaining the standards our customers expect. Your feedback is important to us. Reviews on Trustpilot help us improve, grow and continue delivering products and service that riders can rely on. Thank you for choosing Ampere Electric Bikes.

Our 2-Year Warranty Guarantee

Ride with Confidence

Every Ampere Electric Bike comes with a 2-year warranty covering the frame, motor, and electrical components. This guarantee ensures your investment is protected and reflects our commitment to quality and reliability. In the unlikely event of a defect, our UK-based support team will provide prompt, clear, and efficient assistance. Ride with confidence knowing your Ampere Electric Bike is backed by a warranty designed to give you complete peace of mind.

Contact info

4.9

Excellent

TrustScore 5 out of 5

609 reviews

5-star
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1-star

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4.9

All reviews

(609)

136 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Just buy one

This is an excellent bike for the money. I wanted a step through e-bike as my mountain biking days are over. I did a lot of research but kept coming back to Ampere and I’m glad I did. I can ride it fine with no assistance on the flat and just use the power to get me up the hills. The Eco Bike Company were also very good in terms of keeping me informed and answering questions.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Good communication and quick delivery

Good communication and quick delivery. My first E bike and I am impressed with the quality.

15 July 2026
Unprompted review
Ampere logo

Reply from Ampere

Thank you for your wonderful 5-star review!

We're delighted to hear you were pleased with our communication and quick delivery. It's fantastic to know your first e-bike has made such a positive impression and that you're impressed with the quality.

We hope you enjoy many miles of riding, and if you ever have any questions or need any support, our team is always here to help.

Happy riding!

Rated 5 out of 5 stars

Good communication and very quick…

Good communication and very quick delivery. Loving the bike already. Appears good quality product

15 July 2026
Unprompted review
Ampere logo

Reply from Ampere

Good communication and very quick delivery. Loving the bike already. Appears good quality product

Rated 5 out of 5 stars

Pink Ampere step through.

I love my bike, easy to ride. Power is good and the colour is what I wanted.
Battery covers 55miles on flat.
The only thing is the indicators are close together and it is difficult for anything behind to know which direction you are turning.
Still I’m very 😊 happy

10 July 2026
Unprompted review
Ampere logo

Reply from Ampere

Thank you so much for your lovely review! We're delighted to hear you're enjoying your bike, finding it easy to ride, and that you're happy with both the power and the colour. It's also great to hear you're achieving around 55 miles of range on flatter routes.

Thank you as well for your feedback regarding the indicators. We really appreciate you taking the time to mention this, as customer feedback helps us continue to improve our bikes. We'll certainly pass your comments on to our product development team for consideration in future models.

We hope you continue to enjoy many more miles on your Ampere bike, and if there's ever anything we can help with, please don't hesitate to get in touch.

Rated 4 out of 5 stars

Had the bike two weeks and done about…

Had the bike two weeks and done about 250 miles. Lovely to ride. Have yet to do more than 30 miles in one go to see how battery lasts. My only complaint is the % battery drops in random amounts. One minute there is 80% then suddenly it’s 66%. And this is in lowest power level.

16 July 2026
Unprompted review
Ampere logo

Reply from Ampere

Thank you for taking the time to leave us a 4-star review! We're delighted to hear you're enjoying your bike and have already covered 250 miles in just two weeks.

Regarding the battery percentage, what you're seeing is completely normal. The battery management system estimates the remaining charge based on factors such as terrain, rider input, wind conditions, and the level of motor assistance being used. As these conditions change, the percentage can adjust accordingly, so you may notice it dropping in larger increments at times. The most accurate indication of remaining range is usually after you've been riding consistently for a short while.

We hope you continue to enjoy your rides, and if you have any questions or need any advice, our team is always happy to help.

Rated 5 out of 5 stars

Arrived on time

Arrived on time
Packed really well
Tracking all the way
Easy to put together
Superb quality at this price range

7 July 2026
Unprompted review
Ampere logo

Reply from Ampere

Thank you for your fantastic 5-star review!

We're delighted to hear your bike arrived on time, was well packaged, and that you found the tracking updates helpful. It's also great to know the assembly was straightforward and that you're impressed with the quality, especially at this price point.

We work hard to provide the best possible value without compromising on quality, so your feedback means a great deal to the whole team.

We hope you enjoy many happy miles on your new Ampere bike. If you ever need any advice or support, we're always here to help.

Rated 5 out of 5 stars

Bikes delivered on time.

Bikes delivered on time.
Well packaged
No damage
Fitted together very easily
Free Ampere phone holder was missing called but was told they were out of stock and they don’t know when they will be getting any more. Was told to look at buying one on Amazon!!

7 July 2026
Unprompted review
Ampere logo

Reply from Ampere

Thank you for taking the time to leave us a review and for your valuable feedback.

We're really pleased to hear your bikes arrived on time, were well packaged, arrived without any damage, and were easy to assemble. It's great to know you're happy with the overall experience.

We're also very sorry that your complimentary Ampere phone holder was missing from the order. Unfortunately, we had temporarily run out of stock, but we appreciate that the information you were given wasn't as helpful as it should have been. Please accept our apologies for that.

If you could email our customer service team with your order number, we'll make sure a complimentary phone holder is sent out to you as soon as they're back in stock.

Thank you again for your feedback, and we hope you enjoy many happy miles on your new bikes.

Rated 5 out of 5 stars

Great Electric Bike

Used my new Ampere step through electric bike for the first time this weekend and it was great! It's so easy to use, and the sizing is perfect (I'm 5ft tall, and bought the small frame) I also love the design and colour. I can't wait to use it again!

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Deluxe Pro

After speaking with my local bike shop about replacing my current e-bike, they recommended the Ampere Deluxe Pro. I have osteoarthritis, so riding a regular bike is no longer a practical option for me.

I had to wait just over a month for the bike to arrive, but it was well worth it. Riding it home from the shop, the difference compared with my old bike was immediately noticeable. The ride is much smoother, the gear changes are seamless, and the motor is so quiet you hardly notice it's there.

So far I've only used Eco mode, and it has handled the local hills and the local Redway network with ease. I'm really looking forward to taking it on some longer rides to see what it can do, but my first impressions have been extremely positive.

My only minor niggle is removing the battery. I found it quite difficult at first, and the manual doesn't explain how to remove it, which would have been helpful for new owners.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Ampere deluxe electric bije

I bought an Ampere deluxe electric bike and have just had my first ride out on it
I am very impressed with it so far
It is so smooth and easy to ride on
It is great quality and would recommend
Delivery service excellent too, kept well informed

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Ampere De luxe

I received my Ampere de luxe mid drive stepthro' Electric bike yesterday, My husband very quickly put the bike together, about 40 mins from opening the box, Then spent time adjusting the saddle/handlebars to suit.
The quality appears to be good and after charging the battery I had a short ride, the bike felt fine.
One problem is that the controls for the display are completely different any shown in the instructions.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

First class bike and back up service

I purchased a Hilux Crossbar Hybrid bike and I don't think I could have purchased a better hybrid bike. Controls are easy and display screen is clear and easily understood. The high specification of this bike makes for a very pleasurable ride on tarmac or gravel routes.
Initially I had an issue with the bike, but with fantastic assistance from Ampere's Technical Team, they quickly identified what i had done wrong with a connection.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Quality bike.

Quality bike.
Have received my bike this week. Was easy to assemble following the instructions. Great quality and an enjoyable riding experience.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Quality product

Quality product, from a very professional company, my friend has one of their bikes and it was so good both myself and my partner have now purchased them a well

8 July 2026
Unprompted review
Rated 5 out of 5 stars

I call them 1 Jul 2026 at 11.55

I call them, it was a 3 minute conversation, sent my details by message , faulty part must have been posted immediately as I had the replacement within 2 days of the conversation. (Kick stay)

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Husband bought a bike

Husband bought a bike, he was so pleased with it, I bought a bike. Brother now bought a bike and to complete the family being able to cycle together, my sister is considering purchasing one.

26 June 2026
Unprompted review

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