Had the bike two weeks and done about 250 miles. Lovely to ride. Have yet to do more than 30 miles in one go to see how battery lasts. My only complaint is the % battery drops in random amounts. One minute there is 80% then suddenly it’s 66%. And this is in lowest power level.
16 July 2026
Unprompted review
Reply from Ampere
Thank you for taking the time to leave us a 4-star review! We're delighted to hear you're enjoying your bike and have already covered 250 miles in just two weeks.
Regarding the battery percentage, what you're seeing is completely normal. The battery management system estimates the remaining charge based on factors such as terrain, rider input, wind conditions, and the level of motor assistance being used. As these conditions change, the percentage can adjust accordingly, so you may notice it dropping in larger increments at times. The most accurate indication of remaining range is usually after you've been riding consistently for a short while.
We hope you continue to enjoy your rides, and if you have any questions or need any advice, our team is always happy to help.
Very professional and clear about what was covered
19 February 2024
Unprompted review
Reply from AutoProtect
Hi
Thank you for your feedback. We're pleased to hear that you found our service professional and appreciated the clarity regarding what was covered. Providing clear and transparent information about coverage is important to us, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and your trust in AutoProtect.