Very helpful staff on phone, especially David
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Review summary
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What people talk about most
Reviews shaping this summary
Kai assisted me with finding the best deal ticket from UK to South Africa to see my elderly father who is 86 years old & diagnosed with stomach cancer. He was very patient with me as I needed t... See more
I found it difficult to use the website and booked a totally inappropriate flight for my needs. Abraham was able to resolve this for me and relieved of what would have been an extremely stressful sit... See more
Company replied
I had reservation booking hold for few days then I made payments but my tickets wasn't issued for 24 hours i had call from them they told me we cannot get your tickets coz they're not availabl... See more
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Company details
About Cheapflyshop UK
Written by the company
Your Gateway to Effortless, Secure, and Affordable Travel!
Celebrating Our 7th Anniversary!
This year marks our 7th year of service, and we are proud to celebrate this milestone with our valued customers. Over the years, we have built a reputation for being affordable, reliable, and customer-focused, while always keeping your trust at the core of our business.
Our journey has been about growth, learning, and continuous improvement. With this anniversary, we reaffirm our commitment to becoming even more user-friendly, delivering the best deals, and remaining one of the most trusted travel partners in the market.
At CheapFlyShop.com, we redefine travel by offering a comprehensive range of travel solutions designed to meet your every need. As IATA-certified agents, we prioritize your safety and reliability, ensuring that your travel experience is not only seamless but also backed by the highest industry standards.
Our services are safeguarded under the ATOL (Air Travel Organiser's License) framework, giving you peace of mind that your funds are protected. For independent travelers, we operate within the ATOL guidelines, collaborating with trusted travel suppliers who provide their licenses for issuing flight tickets. This dual approach combines security with flexibility, making us a preferred choice among travelers in the UK.
Thanks to our partnerships with world-class travel wholesalers and advanced technology, we provide access to the best flight options in the market. Whether you're flying with major airlines or low-cost carriers, our platform ensures you always receive competitive airfares tailored to your needs.
Our seamless 3-step booking process makes planning your trip effortless and efficient, saving you both time and money. To further simplify your experience, we accept all major payment modes, making it easier than ever to secure the best travel deals.
But we’re more than just a booking site. At CheapFlyShop.com, we pride ourselves on offering unparalleled after-sales support. Our dedicated team is always just a call away, ready to assist you with top-tier service that makes your travel plans stress-free and enjoyable.
Each month, we cater to thousands of customers, providing:
- Cost-effective flight tickets from the UK to destinations worldwide.
- Hotel reservations across the United States, Europe, and beyond.
- Upscale accommodations at affordable rates.
- Premium car rentals and comprehensive travel insurance tailored for global travelers.
Our commitment to customer satisfaction is unwavering. We strive to be your go-to travel partner, offering discounted fares, reduced business-class tickets, and customized travel solutions. With our focus on delivering value and expertise, we ensure that every journey you book with us is one to remember.
Why Choose CheapFlyShop.com?
- Trusted Expertise: Decades of experience in the travel industry.
- Reliable Partnerships: Collaborations with industry-leading suppliers.
- Unbeatable Value: The best deals on flights, hotels, and travel services.
- Convenient Payment Options: Accepting all payment modes for secure bookings.
- Customer-Centric Service: A dedicated support team that’s always available.
Experience the difference with CheapFlyShop.com — where affordable travel meets exceptional service. Let us help you plan your next adventure today!
Need Assistance? We're Here to Help!
For any queries, complaints, or concerns, our team is always available to ensure a smooth and stress-free experience. Whether you’re looking for the best travel deals or need help with an existing booking, we’ve got you covered!
Contact info
Suite B, 42-44 Bishopsgate, London, EC2N 4AH, London, United Kingdom
- support@cheapflyshop.com
- cheapflyshop.com
4.3
Excellent
7k reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Had a lot of flights through multiple…
Had a lot of flights through multiple countries stopping for short breaks on our way to new Zealand and the same back, Malcolm helped sort this out for us i would recommend this company.
4 November 2026
Unprompted review
Great flight travel …
The customer service was so great up to date information flight itself was excellent on time no problem at all
5 November 2026
Had a wonderful help from kai.
3 November 2026
Unprompted review
very fast and helpful
very fast and helpful. got everything I needed. got everything I needed
3 November 2026
Unprompted review
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for your wonderful feedback! We’re delighted to hear that you found our service fast and helpful and that you received all the assistance you needed.
We truly appreciate you choosing Cheapflyshop and taking the time to share your experience. We look forward to assisting you with your future travel plans.
Best regards,
Customer Support Department
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for your kind words! We’re glad we could assist you and make your experience a positive one.
We appreciate you choosing Cheapflyshop and look forward to helping you with your future travel plans.
Best regards,
Customer Support Department
Thank you for your help and support
Thank you for your help and support
2 November 2026
Unprompted review
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for your kind words! We’re glad we could assist you and provide the support you needed. Your appreciation means a lot to our team.
Thank you for choosing Cheapflyshop. We look forward to assisting you with your future travel plans.
Best regards,
Customer Support Department
Emily was absolutely superb.
2 November 2026
Unprompted review
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for your wonderful feedback! We’re delighted to hear that Emily made such a positive impression and provided you with excellent service.
We’ll be sure to share your appreciation with Emily. Thank you for choosing Cheapflyshop, and we look forward to assisting you with your future travel plans.
Best regards,
Customer Support Department
Abraham was kind and he was helpful.
31 October 2026
Unprompted review
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for sharing your feedback. We’re delighted to hear that Abraham was kind and helpful throughout your experience.
We’ll be sure to pass your appreciation on to him. Your feedback means a lot to our team, and we truly appreciate you choosing Cheapflyshop.
Best regards,
Customer Support Department
Martin was very patient and supportive…
Martin was very patient and supportive after we had a long conversation when I was upset over the situation with my original ticket being unavailable; but he reassured me that for my own personal and business requirements thst it would be beneficial for me to downgrade and proceed . I eventually agreed because he was very concerned and caring for my travel experience in the most positive way. I look forward to continuing my relationship with Martin in the future im flights and accommodation. Sincerely Marjan
31 October 2026
Unprompted review
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for taking the time to share such detailed feedback. We’re pleased to hear that Martin provided you with patient, supportive, and reassuring assistance during what we understand was a frustrating situation with your original flight.
We’re glad that he took the time to understand your personal and business travel requirements, explain the available options, and help you reach a decision that best suited your needs. Your kind words will certainly be shared with Martin, and we’re delighted to know that you look forward to working with him again for your future flight and accommodation arrangements.
Thank you for choosing Cheapflyshop. We truly appreciate your continued trust and support.
Best regards,
Customer Support Department
My experience with IBRAHAM ..from start…
My experience with IBRAHAM ..from start being an older member off the community isn’t very good on Technology..but his helpful and care to detail help me lot and solved my problem ..Thank You .. but also went with my emails and ticket information ..went above and beyond..salamat ..thank you ..gracis
31 October 2026
Unprompted review
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for sharing your wonderful feedback! We’re delighted to hear that Abraham provided you with such helpful, patient, and attentive assistance. We understand that managing bookings and travel documents online can sometimes be challenging, and it’s great to know that Abraham took the time to guide you through your emails and ticket information and resolve your concerns.
Your kind words mean a lot to us, and we’ll be sure to share your appreciation with Abraham. Thank you for choosing Cheapflyshop, and we look forward to assisting you with your future travel needs.
Best regards,
Customer Support Department
Muzammil is an excellent customer…
Muzammil is an excellent customer service representative
31 October 2026
Unprompted review
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for your kind feedback. We’re delighted to hear that Muzammil provided you with excellent customer service.
We truly appreciate you taking the time to recognize his efforts. Your positive feedback will be shared with Muzammil and our team as encouragement to continue delivering professional and helpful support.
Thank you for choosing Cheapflyshop.
Best regards,
Customer Support Department
Excellent service of Abraham for…
Excellent service of Abraham for booking my flight Thankyou
30 October 2026
Unprompted review
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for your kind feedback! We’re delighted to hear that Abraham provided you with excellent assistance while booking your flight.
Your appreciation means a lot to us, and we’ll be sure to share your feedback with Abraham. Thank you for choosing Cheapflyshop, and we look forward to assisting you with your future travel plans.
Best regards,
Customer Support Department
Exceptional service from Ruston
Exceptional service from Ruston , he was able to help me out very quick and diligently.
I am impressed
31 October 2026
Unprompted review
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for your wonderful feedback! We’re delighted to hear that Roston provided exceptional service and was able to assist you promptly and efficiently.
Your appreciation means a lot to us, and we’ll be sure to share your kind words with Roston. Thank you for choosing Cheapflyshop. We look forward to assisting you again with your future travel needs.
Best regards,
Customer Support Department
Alex was helpful and responsive
Alex was helpful and responsive. I didn’t get the flights I originally wanted but he worked hard to ensure satisfactory alternatives were found and he was very helpful in booking them and checking all details were correct
10 October 2026
Unprompted review
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for sharing your feedback! We’re pleased to hear that Alex was responsive, helpful, and dedicated to finding suitable alternatives when your original flight choices were unavailable.
It’s wonderful to know that he took the time to assist with the booking and carefully check all the details to ensure everything was in order. We’ll be sure to share your appreciation with Alex.
Thank you for choosing Cheapflyshop. We truly value your trust and look forward to assisting you with your future travel plans.
Best regards,
Customer Support Department
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for your positive feedback! We’re delighted to hear that you had a great experience with Cheapflyshop.
Your satisfaction means a lot to us, and we truly appreciate your trust and support. We look forward to making your future travel experiences just as smooth and enjoyable.
Best regards,
Customer Support Department
Rouston was extremely helpful
Rouston was extremely helpful. He had all the time in the world for me. He was cool, calm and collected. He found me the right deal.
22 October 2026
Unprompted review
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for your wonderful feedback! We’re delighted to hear that Roston provided such dedicated and attentive assistance. It’s great to know that his patience, calm approach, and commitment helped you find a deal that suited your needs.
We’ll be sure to share your kind words with Roston. Your appreciation means a lot to us, and we’re grateful you chose Cheapflyshop for your travel arrangements.
Best regards,
Customer Support Department
Roston was very helpful
30 October 2026
Unprompted review
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for your kind feedback! We’re pleased to hear that Roston provided you with helpful and attentive assistance.
We’ll be sure to share your appreciation with him. Thank you for choosing Cheapflyshop. We truly value your support and look forward to assisting you with your future travel needs.
Best regards,
Customer Support Department
Excellent service from Mr Broc he's a…
Excellent service from Mr Broc he's a very great gentleman wish him all the best he was very helpful he tried his best and he kept his promise after all thank you very much chepflyshop have a great evening
Kind regards
Siddiq Mursal 👋
29 October 2026
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for your wonderful feedback! We’re delighted to hear that Mr. Brock provided you with excellent service and went above and beyond to assist you. It’s especially pleasing to know that he remained helpful, did his best to meet your needs, and followed through on his commitment.
We’ll be sure to share your kind words and best wishes with Brock. Your appreciation means a great deal to us. Thank you for choosing Cheapflyshop, and we wish you a pleasant evening and many happy travels ahead.
Best regards,
Customer Support Department
Marc has been very accommodating and…
Marc has been very accommodating and helpful. He is also very patient when he was assisting me to check in on-line.
Thank very much for your help Marc.
29 October 2026
Unprompted review
Reply from Cheapflyshop UK
Dear Valued Customer,
Thank you for your lovely feedback! We’re delighted to hear that Marc provided you with accommodating, patient, and helpful assistance while guiding you through the online check-in process.
We’ll be sure to share your appreciation with Marc. Your kind words mean a lot to us and motivate our team to continue delivering attentive and reliable service.
Thank you for choosing Cheapflyshop. We wish you a safe and pleasant journey!
Best regards,
Customer Support Department
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