CarMats.co.uk Reviews 

7,866
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 2,100 reviews, reviewers overwhelmingly had a great experience with this company. Customers love the exceptional quality of the mats, noting that they fit vehicles perfectly and arrive very quickly. People also find the online ordering process straightforward and appreciate the helpful progress updates provided throughout delivery. Consumers frequently praise the beautiful custom stitching and tailored options available for various car models. Some reviewers were not happy with occasional quality issues, such as unexpectedly thin materials or permanent creases caused by tight packaging. A few customers also mentioned receiving items with minor manufacturing defects, missing fastening eyelets, or incorrect custom text.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent quality and perfect... See more

Quality

Reviewers highlight positive aspects of quality, noting that the mats are exceptionally well made and fit... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that orders arrive very quickly and within... See more

Order

Users describe positive satisfaction with the order process, highlighting that it is straightforward and very... See more

Service

People report high satisfaction with the service, praising the prompt delivery, quality products, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering from CarMats website was very easy on their website. Identify the correct fit was straightforward and simple. For a small additional fee, they will even verify your order. On recipe of my o... See more

Rated 5 out of 5 stars

I first ordered a boot mat for my new MGS9. It arrived on time and fitted beautifully. However, I found the smell of rubber a little too overpowering and contacted customer services who were brilliant... See more

Rated 5 out of 5 stars

This was the first time I’ve had to buy car mats. The process throughout was easy and smooth. I was re-assured by having to choose the exact model of my car and a human checker option, who noticed th... See more

Rated 5 out of 5 stars

Straightforward to browse and choose which quality mats to order. Just enter your registration and that's it. There are various options for quality and edging - even personalisation. Mats are made to... See more


Company details

  1. Car accessories shop
  2. Car Equipment Accessories Store

Written by the company

Our bespoke carpet and rubber car mats fit seamlessly into your vehicle. Not one-size-fits-all, our car mats are hard-wearing and come perfectly tailored for any car model and make. All of our car floor mats are made to order in the UK and even better... you’ll get FREE delivery on orders over £40.


Contact info

4.8

Excellent

TrustScore 5 out of 5

8k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(7,866)

1,961 reviews in the last 12 months

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Rated 5 out of 5 stars

Total quality mats

Total quality mats. Fit perfectly in my car and speedily delivered. The red edging brings another dimension to the car interior. Would go for a personalised embroidery next time but the quality of the mats will mean that might be a while off yet.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Quality product and service

Really impressed with both the quality and service from CarMats.

I’d previously bought a mat from another company, but unfortunately the quality wasn’t great and it didn’t fit particularly well. What really stood out with CarMats was that they asked for my registration and actually checked that I’d ordered the correct fit for my Hyundai Tucson.

It turned out I’d selected the wrong shape, so they asked me to send over a few photos, quickly identified the correct version and got everything sorted for me.

Great communication throughout, a really quick turnaround and, most importantly, the mats are excellent quality and fit perfectly. Amy in particular was extremely helpful.

Definitely recommend!

2 September 2026
Unprompted review
Rated 5 out of 5 stars

i bought some for my car they were…

i bought some for my car they were perfect.
a friend saw them and they were what she was looking for.
as she had no computer ,i sent for these.
they arrived three days ago.
and she got in touch to say she was over the moon.
another happy customer.
if anyone need car mat this is were to go.
i certainly will be back again.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent love them just perfect fit

Excellent love them just right thickness for me easy clean and fitting was perfect the boot mate to for the 7 seater fit perfect Excellent made and personal lettering perfect from easy order to good delivery far price for good quality first class service highly recommended 👍
The extra pay for sure fit was a bonus 👌
Excellent thank you 😊

23 August 2026
Unprompted review
Rated 5 out of 5 stars

Our second set (for the second car!)…

Our second set (for the second car!) ... easy ordering procedure; production process and despatch notification all good*; quality: excellent ~ good price
* except, once again, Evri failed to notify delivery window, hence package arrived unexpectedly. Oh well ...

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Bought a new car and it didn't come…

Bought a new car and it didn't come with mats, I ordered new ones from this company I have used before and didn't let me down....The mats are great, fit brilliantly just the basic ones with a blue trim, good hard waring mats that cost £30 and look boss,speedy delivery too..

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Great car mats.

This is not the first mats I have ordered from carmats, have always been happy with the quality. That's why have always. Ordered for different cars I have owned.

27 August 2026
Unprompted review

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