Product is good,fits ok,colour is a bit brighter than on the website,but still nice,im now thinking of getting sear covers aswell.happy customer,also got some free gifts which was a lovely surprise.
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We offer our customers in the UK the widest selection of luxury car mats. With over 10,000 models, each custom-made with laser precision for a flawless fit and to beautifully enhance your car’s interior.
Contact info
London, United Kingdom
- help@whipmats.co.uk
- whipmats.co.uk
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Replied to 21% of negative reviews
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First set of MATS did not fit my car…
First set of MATS did not fit my car very poor Chinese manufacturing they have sent me a replacement set which are even worse they are just 3 flat mats that you can get in any supermarket but only 3 mats ? do not buy from this company takes 20 days to get them so I have wasted £99 and 40 days no sign of a refund
Brought custom made mats for car
Brought custom made mats for car. £260. They dont fitm after about 30 emails they agreed a refund. But we got to post to china at our costs, around £200. No Uk address.
Emails generic, copy and paste
I ordered some mats with my cars logo…
I ordered some mats with my cars logo on them they are made in China with very poor quality and no logo which I was charged extra for...would not recommend to anyone at all save your money
Poor company service
Placed my order of car mats and car seats
Car mats with logo
Car mats arrived but without the logo which i had paid for
Car seat, i was emailed informing me that the order had been delivered.
I wuestioned thrir email regarding the email, the reply back from Whipmats… order was cancelled and money refunded.
It appears Whipmats are a very shoddy company, they accept your order and money and then inform you, your offer has been deliverd when it hasn't
Their process for refunds takes longer
My advise is stay well clear of them… red flag
SCAM!!!!!
SCAM!!!!!
DO NOT BUY ANYTHING FROM THIS SITE
This is what you get for 59£
No gifts no proper mats or floor cover !
It's like you both them from China for 5£ !!!
Good quality
Good quality could do with a few more fixings and packaging questionable buy understandable does what they say water proof and keeps car clean and mess free would be awesome to have a product that protects down the door side of the seats for future purchase.
Very pleased with quality and fitting
Absolutely shocking workmanship
Absolutely shocking workmanship, meant to be hard wearing. Mine wore a hole where my left heel sits whilst operating the clutch pedal within three months.
Company offered me a 15% discount on my next order but I told them I would be taking further action.
Absolutely disgusting customer service.
Just excellent service well done 👏
Just excellent service well done 👏
Mats arrived bu did not fit well
Mats arrived and did not fit well, Qulity isno where like in the advert either so BEWARE.
Porsche Logo was £10 extra and not visible, was told I needed to tear part of the mats to see the logo! Im not placing this rubbish in my Porsche
Went through the normal channells and its stalling tactics all the way!
Finally get Alfie Jones, well the company isnow baced in Hong Kong not the UK and it was jusr a debacle!
They finslly agree to have them back but against the Consumer law the yexpect you to send them back to Hong Kong!!
Im off to Hong Kong to see relatives soon so might well visit Stanley Street where they are based!
Utter Debacle and im going throigh small claims unless their next comms is payiny postage
AVOID THIS COMPANY!!!!
Strongly advise done west your money
Strongly advise done west your money.
These car mats are poorly made, slide around dangerously under the pedals, and arrived with a chemical odor that stings and give headache.
I have bought for my audi A7 and I have put in the bin £99.95.
This car mats are poorly made, chemical smell and don't fit how they claim it video.
I guarantee you and your passenger after 10min will open all windows because a stings.
Strongly advise done west your money.
This product has been the biggest waste…
This product has been the biggest waste of money I’ve ever spent. The mats do not fit anything like the online advertisement implies they will albeit on a different car. The look and finish is nothing like advertised either. I wish I’d just given my money to charity instead of wasting it on these coverings
Great product and always kept informed…
Great product and always kept informed regarding delivery dates.
Easy to fit, excelent quality and easy to clean.
Reasonable delivery time, we'll secured parcel and nice quality.
Whipmats purchase
All seems ok delivery was longer than expected but quality is fine and as stated on the advertising
I mistakenly ordered boot mat instead…
I mistakenly ordered boot mat instead of car floor mats. I contacted them straight away and after 2 lots of emails of me saying i had ordered the wrong item and wanted a to cancel my order i had 2 emails that wasted two days saying yes you have ordered the boot mats. Customer servicd is so unhelpful and now they are saying they are being prepared for my vehicle. If they read my email properly the mats would not be made yet and canceller. Be careful buying from this site as they dont care what you want to do.they ignore email requests
Poor service and awful delivery…
Poor service and awful delivery schedule bought as a gift never arrived on time and just fob you off with excuse after excuse avoid at all costs will never use again or recommend
Nice attractive car mats
Nice attractive car mats, came when the said they would ,easy to fit. Good quality too
Don't hesitate buy
Mats were easy to instal and look great. Would highly recommend togive your car that clean class look
You can feel the quality.
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