I ordered a cat ring but gave it away as a gift. I am wearing the heart with a paw necklace. I like the jewelry very much and hope to buy another item soon. I was hoping that I would receive my mercha... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Every piece of jewelry begins not just with an idea, but with intention - a commitment to craftsmanship, meaning, and timeless design. It’s a journey that starts with raw materials and a vision, shaped slowly by hand into something deeply personal.
United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor quality. Took too long only to realize merch came from a foreign country. Merch came in damaged and quality is more like children’s jewelry. After several emails to get a refund they keep trying to sell me more. Totally dissatisfied.
I recently ordered the collar rind and the Hug Pendant with the matching earrings. as always the jewelry is fantastic and so beautiful. My experience with Carla's is always very pleasant. I will definitely be doing with Carla's again. My jewelry was delivered as quick.
The jewelry I have ordered is beautiful. BUT don’t expect good customer service. I received a ring that was damaged during delivery. It was crushed in half. I have tried for 4 months to get it replaced and can’t even get a response. I have sent pictures of the ring and the packaging. Never will I buy from them again!
Liked the jewelry but shipping was desirable. GoFo needs to change its name to GoSlo.
I looked at the site for jewelry. Looked reviews which were great..so I made 2 purchases and both were of high quality and fair prices.
Absolute cheap tat, lucky bag quality.
Bought the “handmade” hummingbird necklace for my wife, and I put it straight in the bin, not even showing her it. Cheap piece of flimsy perspex with painted on motif, and the chain was even worse. Avoid at all costs.
Cheap gumball machine earrings. This is a scam. Do not buy from this vendor. Advertised as handmade. One earring doesn't even fit my earlobe.
Both of my earring purchase were beyond gorgeous! I get so many compliments on them! They are my absolute favorite earrings ever! I bought the hummingbirds and the colorful dragonfly wings with sparkles. LOVE THEM
Quality, promptness of delivery, good communications, and well priced.
Great piece and communication was excellent. Bit of concern when a piece fell out but was able to repair it.
I got the good luck Owl ring. It's everything I thought it would be. Very nice and looks just as good in person as the ad! Very satisfied!
The product is adorable. After placing the order, they were always keeping me updated as to the status of the order. I couldn't have asked for better service.
I have tried 5 different rings & I have been extremely impressed with each one.
Beautiful, well made jewelry. Quality products made with love and care. Wonderful shopping experience each time I visit Carla Jewelry. Always new items to review.
Recieved exactly as ordered, on time. No surprises. Excellent quality.
The product was unique in design and very well priced
The products are amazing and the cost is very reasonable.
Lovely set of earrings for my wife’s birthday!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.