I purchase two sets of different initialed necklaces. One set was for a gift and the other said was for myself which it started to tarnish rather quickly. I opted for a five bracelet replacement only... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I received my order but couldn't find it because somehow it got underneath my bushes where it was barely visible. Once I received it I was amazed at how beautiful the necklaces were. So I have been we... See more
Company replied
I have ordered several pieces and haven’t been disappointed. The quality is good so far for the price point especially since jewelry is so expensive. Need more selections for men and zodiac sign pi... See more
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While I appreciated honoring the lifetime replacement, I didn’t like that I had to pay $10.90. It wasn’t my fault the item did tarnish within a month. Customer service (via email) did respond rathe... See more
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Company details
Written by the company
Veinci is a jewelry brand built on a legacy of craftsmanship and personal growth. Inspired by family traditions, we create timeless, dainty pieces that embody elegance and simplicity. Each design reflects understated luxury, with personalized touches like initials to celebrate love and meaningful connections. We take pride in delighting our customers with a 99% satisfaction guarantee—if something isn’t right, simply reach out, and we’ll make sure you get a result you love. Veinci is more than jewelry—it’s a legacy of refined beauty, crafted to last for generations.
Contact info
United States
- support@veinci.com
- veinci.com
4.2
Great
890 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Lovely jewerly
You will love Veinic Jewelry. I love mine earrings. So that is why i have ordered some more earrings.
22 July 2026
Unprompted review
Reply from Veinci Jewelry
Dear Linda,
Thank you so much for your wonderful review! We're so happy to hear you love your earrings, and the fact that you've already come back for more means the world to us. We truly appreciate your support and can't wait for you to enjoy your new pieces!
Warm Regards,
Veinci Customer Care Concierge
The ease in ordering
The ease in ordering, the speed the order arrived and the beauty of the jewelry
17 June 2026
Unprompted review
Reply from Veinci Jewelry
Dear Aida,
Thank you so much for your wonderful feedback! We're delighted to hear everything from the ordering experience to the delivery and, of course, the beauty of your jewelry met your expectations. We truly appreciate your support!
Warm Regards,
Veinci Customer Care Concierge
The jewelry was absolutely beautiful
The jewelry was absolutely beautiful
20 July 2026
Unprompted review
Reply from Veinci Jewelry
Dear Vickie,
Thank you so much for your lovely review! We're delighted to hear you found your jewelry absolutely beautiful. We truly appreciate your support and hope you enjoy wearing your pieces for many special moments!
Warm Regards,
Veinci Customer Care Concierge
Fast delivery and attractive in…
Fast delivery and attractive in appearance. I must wait to see how the product will hold up after wearing.
17 July 2026
Unprompted review
Reply from Veinci Jewelry
Dear Diane,
Thank you for taking the time to share your feedback! We're so glad your order arrived quickly and that you like the look of your jewelry. We hope it continues to impress you with everyday wear, and if you ever have any questions, we're always here to help.
Warm Regards,
Veinci Customer Care Concierge
Love my jewelry looks so rich
15 June 2026
Unprompted review
Reply from Veinci Jewelry
Dear Nicole,
Thank you so much for your kind words! We're thrilled you're loving your jewelry, and hearing that it looks so elegant makes us smile. We truly appreciate your support and hope you enjoy your pieces for years to come!
Warm Regards,
Veinci Customer Care Concierge
Reply from Veinci Jewelry
Dear Sandy,
Thank you so much for your lovely review! We're so happy your order arrived quickly and that you found your jewelry beautiful. We hope you enjoy wearing your pieces!
Warm Regards,
Veinci Customer Care Concierge
I LOVE MY BRACELETS, THEY ARE SO EASY TO PUT ON AND TAKE OFF
IT WAS EASY TO PLACE MY ORDER AND IT CAME IN A TIMELY MANNER. I WAS VERY PLEASE WITH THE BRACELETS I ORDERED AND THEY ARE REALLY NICE
3 July 2026
Unprompted review
Reply from Veinci Jewelry
Thank you so much for sharing your experience! We're so happy you love your bracelets and find them easy to put on and take off. It's wonderful to hear that ordering was simple and everything arrived in good time. Enjoy your beautiful bracelets!
Warm Regards,
Veinci Customer Care Concierge
I love my necklace and bracelet
I love my necklace and bracelet, it so beautiful. Thanks, a satisfied customer.
12 July 2026
Unprompted review
Reply from Veinci Jewelry
Dear Karen,
Thank you so much for your sweet words! Hearing that you're a satisfied customer and loving both your necklace and bracelet truly makes our day. We hope you enjoy wearing your beautiful pieces for a long time to come! ✨
Warm Regards,
Veinci Customer Care Concierge
I didn't like a necklace and you let me…
I didn't like a necklace and you let me keep it and pick out something else
6 July 2026
Unprompted review
Reply from Veinci Jewelry
Dear Rita,
Thank you for sharing your experience! We're so glad we could help you find something you love instead. Making sure you're happy with your jewelry is what matters most to us!
Warm Regards,
Veinci Customer Care Concierge
Pretty necklaces at a great deal BUT.....
I purchase two sets of different initialed necklaces. One set was for a gift and the other said was for myself which it started to tarnish rather quickly. I opted for a five bracelet replacement only to obtain it and it's a different colored metal. The bracelets are rose gold plated but my necklaces are gold plated. One I opted to receive the bundle ring set which hasn't arrived as of yet. I figured I couldn't go wrong with them since I already had two different medals unless of course these are silver plated.
9 July 2026
Unprompted review
Reply from Veinci Jewelry
Dear E. M. Dawson,
Thank you for sharing your experience with us. We're glad you found the necklaces beautiful, but we completely understand your disappointment with the tarnishing and receiving rose gold bracelets when you were expecting a matching gold tone. We also hear your concern about the ring bundle that hasn't arrived yet.
Please reach out to us at support@veinci.com if you haven't already, and our team will be happy to look into everything for you. We truly appreciate your patience and want to make sure you're happy with your pieces.
Warm Regards,
Veinci Customer Care Concierge
Prettiest set of stack bracelets on the…
Prettiest set of stack bracelets on the market. I have eNewton, Mint & Lily & other similar styles. Veinci #1
9 July 2026
Unprompted review
Reply from Veinci Jewelry
Dear Donna,
Wow, what a compliment! Knowing you've tried other popular brands and still rank Veinci #1 truly means so much to us. We're thrilled you're loving your stack bracelets — wear them beautifully! ✨
Warm Regards,
Veinci Customer Care Concierge
Reply from Veinci Jewelry
Dear Elizabeth,
Thank you so much for your lovely review! We're so happy to hear you love your ring and its unique design. We're also glad it arrived quickly, and we truly appreciate your support!
Warm Regards,
Veinci Customer Care Concierge
QUALITY WORK WITHOUT THE QUALITY PRICE
The pieces I've received has been of very good quality. There're no flaws that would render the piece cheap. The exchange was great and delivered professionally.
8 July 2026
Unprompted review
Reply from Veinci Jewelry
Dear Vanessa,
Thank you so much for your thoughtful review! We're delighted to hear you're happy with the quality of your pieces and that they exceeded your expectations. It also means a lot to know your exchange experience was smooth and professionally handled. We truly appreciate your support!
Warm Regards,
Veinci Customer Care Concierge
Very pleased with my earrings good…
Very pleased with my earrings good quality and design
25 June 2026
Unprompted review
Reply from Veinci Jewelry
Dear Valerie,
Thank you so much for your lovely review! We're delighted to hear you're pleased with your earrings and that you're enjoying both the quality and design. We truly appreciate your support!
Warm Regards,
Veinci Customer Care Concierge
My ring was beautiful
My ring was beautiful. I use itfor a week and one of the stones fell off the beautiful raingnow it’s missing one stone thank you.
1 July 2026
Unprompted review
Reply from Veinci Jewelry
Dear Teresa,
Thank you for your feedback. We're so glad you loved your ring, and we're truly sorry to hear a stone came loose after a week of wear. That certainly isn't the experience we want for you.
Please reach out to us at support@veinci.com if you haven't already. We'll be happy to look into this for you and do everything we can to make it right.
Warm Regards,
Veinci Customer Care Concierge
Do not buy anymore from them my package…
Do not buy anymore from them my package was open and delivered with nothing in the box it was empty someone stole it and send a empty package now they don’t want to refund my money don’t get anything from them not a good company it a scam don’t purchase anything they is not refund or replace my package DO NOT SHOP WITH THIS BUSINESS THEY ARE A SCAM ‼️‼️‼️‼️‼️‼️‼️‼️ I have proof trying to upload the photo but it want let me this company is a scam don’t buy nothing from them I’m trying to get a lawyer so I can sue and get more then what I lost from this company
3 July 2026
Unprompted review
Reply from Veinci Jewelry
Dear Bertha,
Thank you for sharing your experience. We completely understand how upsetting it must have been to receive an empty package, and we'd feel the same way in your position.
We've already been working with you on this matter and want to reassure you that we're committed to making it right. Situations like this are extremely rare, but unfortunately, package tampering can occasionally occur while a shipment is in transit, which is completely outside of our control.
Please continue communicating with our support team via email, as we've already been assisting you there and that's the fastest way for us to resolve this. We're on your side, and we'll do everything we reasonably can to ensure you're taken care of and happy with the outcome.
Warm Regards,
Veinci Customer Care Concierge
I love my jewellery and the quality is…
I love my jewellery and the quality is great.
The customer service is great too because when I had an issue with one of the items, it was resolved on time and I also received shop credit and they allowed me to keep the jewellery.
I will definitely buy again
29 June 2026
Unprompted review
Reply from Veinci Jewelry
Dear Jummy,
Thank you so much for your thoughtful review! We're delighted to hear you're loving your jewelry and that our team was able to resolve everything quickly for you. It means a lot that you'd choose to shop with us again, and we can't wait to welcome you back!
Warm Regards,
Veinci Customer Care Concierge
I love my ring and can’t wait to order…
I love my ring and can’t wait to order another piece
28 June 2026
Unprompted review
Reply from Veinci Jewelry
Dear Shannon,
Thank you so much for sharing this. I’m thrilled to hear you love your ring! Knowing you’re already excited to order another piece truly means a lot to us.
We sincerely appreciate your support and look forward to helping you find your next favorite piece.
Warm Regards,
Veinci Customer Care Concierge
Very pleased with this jewelry been…
Very pleased with this jewelry been wearing necklace since last year’s t it still beautiful and shiny
5 June 2026
Unprompted review
Reply from Veinci Jewelry
Dear Anna,
Thank you so much for sharing this. I’m truly happy to hear you’ve been wearing your necklace since last year and that it’s still just as beautiful and shiny. That’s exactly the kind of lasting quality we strive to provide.
We sincerely appreciate you taking the time to leave a review and thank you for your continued support.
Warm Regards,
Veinci Customer Care Concierge
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