I have loved everything I’ve gotten. The only complaint I have is some of the pieces are much smaller than what was represented. Luckily, I have seven granddaughters so I’ve been able to gift some of... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
i always am pleased with my purchases from mint and lily. I love the way they don't tarnish or peal way from the sterling silver under the gold. they never make my ears react to them. I have starte... See more
Company replied
I just received my order, a bracelet. It's a perfect fit. I had been concerned because another review had stated that size was not accurate and much too small. WRONG! It is exactly as I wanted and had... See more
Company replied
Love the beaded bracelet - "Dont let the hard days win". Inspirational and comforting as it reminds me daily to be strong and positive. Bought it when I was diagnosed with breast cancer in March. T... See more
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Company details
About Mint & Lily
Written by the company
Our story begins with a simple bracelet with a simple message: straighten your crown. It was a gift to a sister who was struggling through a difficult time in her life, and I wanted to help, but I was hundreds of miles away.
Contact info
United States
- support@mintandlily.com
- mintandlily.com
4.5
Excellent
36k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically takes over 1 month to reply
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I wanted to love this jewelry longer
I wanted to love this jewelry longer, but unfortunately, it didn’t last a couple months
23 July 2026
Unprompted review
Reply from Mint & Lily
A piece not holding up past a couple of months — that's not the standard we want for you. I'm sorry it fell short. Could you reach out to support@mintandlily.com? I want our CS lead to see this and help make it right.
Ada
Reply from Mint & Lily
Really appreciate this — an easy shopping experience and beautiful jewelry is exactly the goal. Hope you're loving the bracelet!
Ada
QUALITY is always great & customer…
QUALITY is always great & customer service so very helpful. Keep up the great service & products M&L !!!
Sandy Trosper - farm girl from Missouri who loves jewelry and we added 3 daughters into our family who love it too!!
22 July 2026
Reply from Mint & Lily
A farm girl from Missouri with three daughters who share the love — that's the best kind of family tradition. Thanks for the kind words, and glad we can be part of it!
Ada
Lovely selection and good prices
22 July 2026
Reply from Mint & Lily
So glad the selection and prices worked for you — that's exactly what we're going for. Thanks for the kind review :)
Ada
So easy to order!
22 July 2026
Reply from Mint & Lily
That's what we aim for — quick and simple. Thanks for taking the time to share this!
Ada
I ordered the stack ring and it was…
I ordered the stack ring and it was flimsier than demonstrated on picture. The size was correct so up a size. I didn't return it cause I have a diamond stack I could add to the ring to bring it alive. Otherwise it is very small compared to the picture, they should do better with explaining the actual effect on fingers!
22 July 2026
Unprompted review
Reply from Mint & Lily
The ring feeling flimsier and smaller than the photos showed — that's not how it should land. I'm sorry the product images didn't give a clear sense of the actual size and effect. If you'd like to share more details, support@mintandlily.com can help sort things out.
Ada
Always a great experience!
22 July 2026
Reply from Mint & Lily
Thank you — consistency matters, and hearing it's always great means a lot. Really appreciate you taking the time!
Ada
for my granddaughters 🌼
your company employees really pay attention to detail! how awesome.
I love giving birthstones as gifts, and I have EIGHT grandchildren of ALL ages. They understand the blessings of gift-giving. Thank you so much from Fredericksburg, Texas. Customer Service is over the top!
21 July 2026
Reply from Mint & Lily
Eight grandchildren, all getting birthstones — that's a beautiful tradition. So glad the team's attention to detail came through. Thank you for this!
Ada
Reply from Mint & Lily
Love that it was easy peasy — that's exactly how it should feel. Thanks for the kind words!
Ada
Great quality
Great quality. I’ve received many compliments on my bracelet I previously purchased. This is why I trust Mint & Lily,
21 July 2026
Reply from Mint & Lily
Compliments on a piece you love — that's the best feedback we could ask for. Thanks for trusting us again :)
Ada
I want to share a positive experience I…
I want to share a positive experience I had with Mint & Lily. I needed to return some rings for size and they were very prompt in assisting me with the return and refund process.
21 July 2026
Unprompted review
Reply from Mint & Lily
Really appreciate you sharing this — glad the team made the sizing exchange smooth and easy for you. Thanks for the kind words!
Ada
Terrible customer service, no responses
Have sent two emails to Customer support with no answers from either. Ordered a sterling silver necklace and received a gold. Just wanted them to simply answer a question and check my order. There is no phone number or chat. Terrible customer service.
UPDATE The third attempt was a charm and I did FINALLY get a response from ML. They need a phone number attached to their customer support to get fast answers, which is all I needed.
17 July 2026
Unprompted review
Reply from Mint & Lily
Receiving the wrong color and then not hearing back — that's not OK, and I'm sorry. Could you reach out to support@mintandlily.com? I want our CS lead to see this herself and get it sorted for you.
Ada
Great customer service and discounts
21 July 2026
Reply from Mint & Lily
This means a lot — glad our team came through for you. Thanks for taking the time to share :)
Ada
Love this jewelry!
21 July 2026
Reply from Mint & Lily
Thank you — really happy to hear you're loving it!
Ada
I’ve ordered from here many times and…
I’ve ordered from here many times and they have never disappointed. The jewelry are made well and don’t tarnish. I had this ring before but lost it. I had to replace it! Love it!!
21 July 2026
Reply from Mint & Lily
Losing a favorite ring and coming back for the exact same one — that's the best kind of compliment. So glad it's held up well for you!
Ada
Keep you coming back.
Keep you coming back with great sales and special offers. Makes nice jewelry affordable.
21 July 2026
Reply from Mint & Lily
Happy to hear the sales make it easier to grab pieces you love — that's the goal. Thanks for coming back :)
Ada
Reply from Mint & Lily
Really appreciate this — glad the pieces landed beautifully and the pricing felt right. Thanks for sharing!
Ada
Reply from Mint & Lily
Thank you! Good to hear the website made it easy to find what you were looking for — hope you love the pieces.
Ada
Reply from Mint & Lily
So glad to hear the warranty and customer service have come through for you — that's exactly what we aim for. Thank you!
Ada
Reply from Mint & Lily
Appreciate you taking the time — glad the quality held up and the shopping experience was a smooth one!
Ada
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