Love shopping at Ruby Lane. Such interesting pieces. The items are well photographed. Some of the descriptions are just beautiful . The history is so interesting. I can imagine the people who owned t... See more
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Review summary
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I have always had great customer service encounters at Ruby Lane. I've even met kind people along the way, most treat you like family. Their Jewelry is awesome, edpecially so with vintage. My only... See more
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I haven’t bought all that much from Ruby Lane, but when I have it was easy to work with the sellers by email. They were all responsive to questions within a short amount of time. Paying using PayPal i... See more
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Always find what I am looking for because of the ease of using your website. I always take advantage of the great sales you offer which allows me to purchase so many different items over the years. Pr... See more
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Company details
About Ruby Lane
Written by the company
Ruby Lane is a curated online marketplace dedicated to antiques, vintage collectibles, fine art, jewelry, and dolls. Since 1998, our mission has been to connect passionate collectors with knowledgeable independent shop owners who share a commitment to quality, authenticity, and outstanding service.
Interested in selling on Ruby Lane? Check the Seller Requirements, then sign up here.
What makes Ruby Lane unique is the personal connection between buyer and seller. Communication happens directly, allowing shoppers to ask questions, request additional details, and buy with confidence. Every item is backed by accurate descriptions, clear photography, and professional service. This personal approach creates a shopping experience built on trust and transparency.
Ruby Lane has grown into a trusted global community where history, craftsmanship, and creativity come together. Millions of collectors worldwide visit every year to find rare bisque dolls, Victorian jewelry, Art Deco décor, mid-century modern treasures, and fine collectibles. Whether you're a seasoned collector or discovering the joy of vintage items, Ruby Lane offers a safe, welcoming, and inspiring environment to shop, learn, and connect.
Our platform continues to evolve while staying true to its core values of integrity, transparency, and customer trust. We support small businesses, foster lasting relationships between buyers and sellers, and preserve the cultural significance of exceptional objects. At Ruby Lane, every item has a past—and every purchase helps its story continue.
Explore Ruby Lane's categories:
Contact info
381 Bush Street, Suite 400, 94104, San Francisco, United States
- www.rubylane.com
4.5
Excellent
16k reviews
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Reply from Ruby Lane
Thank you for your business and for sharing your positive experience!
Reply from Ruby Lane
Thank you for your business and for sharing your positive experience shopping on Ruby Lane!
Cute Kewpie in a rare sunsuit, and brand new!!!
It took a while to get here, and the information about shipping also took a while to get to me, but all is well. The doll, very rare in many ways, is in new, perfect condition, and in the original box. The price was fair, and the seller communicated with me, and so did Ruby Lane. That site and also this seller are to be trusted. Thank you.
7 July 2026
Reply from Ruby Lane
Thank you for shopping on Ruby Lane! We reviewed your order and see the shop had contacted you with a message that contained the tracking number, and the tracking shows that it has been delivered. Please view any order on Ruby Lane and then all communication and messages will be visible by choosing Order Correspondence.
I love the stores and quality of items…
I love the stores and quality of items but I constantly have pictures I cannot see, broken pictures, and I am not going to turn off ad blockers I just will skip that item. It's the only site I have constant issues seeing the pictures of what someone is selling.
17 July 2026
Reply from Ruby Lane
Thank you for shopping with us; we would like to help your experience shopping on the site; our customer support team is available to help if you please use the option at the bottom of the site that says Email Ruby Lane.
Seller never sent my product and Ruby…
Seller never sent my product and Ruby Lane said they would contact the seller, but I have not heard back from anyone and have not gotten my money back. Do not buy from Times Up Antiques!! You will not receive your items!
4 June 2026
Unprompted review
Reply from Ruby Lane
Thank you for shopping with Ruby Lane. We do see you had reached out to Ruby Lane customer support, and a member of the team has sent a message to you today to help resolve any site issue. For any questions about your order, please use the button Email Ruby Lane found at the bottom of every page on the site.
Very responsive to questions
Very responsive to questions. Easy to complete the purchase. The item was packed well and shipped quickly. A very smooth transaction.
8 July 2026
Reply from Ruby Lane
Thank you for your business and for sharing your positive experience throughout the transaction!
Reply from Ruby Lane
Thank you for your business and for sharing your positive experience with your purchase!
Awesome Little Art Pottery Pot
A Really Cool Pottery Advertising Piece With Lightning-Fast Shipping & Professional Packaging
3 July 2026
Reply from Ruby Lane
Thank you for your business and for sharing your positive experience!
Friendly and accommodating seller.
9 June 2026
Reply from Ruby Lane
Thank you for your business and for sharing your positive experience with one of our many fine sellers!
Way to put the antisemitic jewelry in front
What went wrong this time?? That makes me feel real comfortable while looking for jewelry. Well they are selling a Jewish star with a devil in the middle . First piece of jewelry to pop up when l considered shopping.
4 July 2026
Unprompted review
Reply from Ruby Lane
We are sorry you had this unfortunate experience. We have already asked for any other information you can provide as such items are not permitted on Ruby Lane and we have not yet found such an item here. If you would send more information to us directly by using the Email Ruby Lane option at the bottom of the site, we would be thankful so we can look further into this. Thank you.
efficient and friendly.
Mary answered my many questions quickly, on a holiday. She was efficient and knowledgeable about the item. I appreciate her friendliness and flexibility.
4 July 2026
Reply from Ruby Lane
Thank you for your business and for sharing your positive experience with one of our many fine shop owners!
Reply from Ruby Lane
Thank you for your business and for sharing your ease with shopping on the site!
Sunny and Rob Spear provided exceptional service.
Sunny and Rob Spear, representatives of customer service, are exceptional. Their professionalism and prompt assistance have consistently exceeded my expectations. I commend their efforts and encourage them to continue delivering outstanding service.
25 June 2026
Unprompted review
Reply from Ruby Lane
Thank you for your business and thank you very much for recognizing our fine Customer Support Team!
Easy to navigate site and to find what…
Easy to navigate site and to find what I was looking for. Links for contacting sellers, making offers, etc. easy to use.
24 June 2026
Reply from Ruby Lane
Thank you for your business and for sharing the ease of ordering on Ruby Lane!
Beautiful ring....
The item I ordered was exactly as portrayed, it was packaged well, and safely shipped in a timely fashion. But mostly, it's a truly lovely ring, I stumbled across it by accident, and I absolutely love it!!
17 June 2026
Reply from Ruby Lane
Thank you very much for your purchase; we are delighted you love the fine ring!
Such unique authentic antiques
17 September 2025
Reply from Ruby Lane
Thank you for your business and for sharing your positive experience discovering exemplary one-of-a-kinds here at Ruby Lane!
All was just great!
15 June 2026
Reply from Ruby Lane
Thank you very much for shopping on Ruby Lane and for sharing your positive experience!
Great selection and easy to use website.
7 June 2026
Reply from Ruby Lane
Thank you for your business and for sharing your positive experience with the ease of shopping on Ruby Lane!
Quality items honestly represented
All the sellers I have dealt with have been honest and a pleasure to deal with. I would be happy to buy from any of them again and I have been back to several already. Based on my experience, I would feel good about buying from any Ruby Lane seller. I have been very pleased with all my purchases.
1 June 2026
Reply from Ruby Lane
Thank you for your orders and for sharing your positive experiences with our many fine dealers and sellers!
Ruby Lane is a great place to shop...
I have purchased a total of four pieces of jewelry in two separate transactions from one shop owner on Ruby Lane, and two pieces of jewelry from another shop owner. Each time, my jewelry was packaged with great care and shipped promptly. The jewelry was exactly as described and several pieces were even prettier as I held them than the photographs had shown. I am very pleased with the quality of products on Ruby Lane and with the service provided by the shop owners.
12 May 2026
Reply from Ruby Lane
Thank you very much for your return business and for sharing your positive experience with our very fine jewelry dealers and sellers and their exquisite items and collections of jewelry offered here on Ruby Lane!
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