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Calo UK Reviews 

332
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that meals are fresh, delicious, and perfectly portioned to fit their daily nutritional goals and macro requirements. People also appreciate the menu variety and the incredible convenience of having healthy food delivered right to their door every day. Some reviewers were not happy with the delivery service, noting that drivers occasionally arrived late or outside the scheduled evening windows. A few consumers also experienced frustrating issues with missed drop-offs or orders left unattended outside buildings during the night. Despite these scheduling problems, most individuals find the overall meal quality and time-saving benefits worthwhile for busy lifestyles.

What people talk about most

Product

Customers had positive experiences with product, highlighting the delicious taste and exceptional freshness... See more

Quality

Reviewers highlight positive aspects of quality, noting that the meals are consistently fresh, delicious, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, highlighting that meals arrive reliably straight... See more

Service

Customers consistently note positive experiences with service, highlighting excellent delivery and helpful... See more

User experience

Clients share positive opinions on user experience, highlighting how easy it is to log meals and navigate the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good solution for somebody trying to keep a steady sustainable well rounded diet. Taste and quality is good. Much better than grabbing take away lunch / meal deal in the office. I like that the meals... See more

Company replied

Rated 5 out of 5 stars

I’ve had a really good experience with Calo. The meals are healthy, well-balanced and genuinely tasty, which isn’t always the case with meal plans. I also like that you can tailor the plan to your mac... See more

Company replied

Rated 5 out of 5 stars

This eating program has truly been a game changer for me. I’ve been training 5-8x a week consistently for the last few years but could never quite get into the shape I wanted. Since trying the high pr... See more

Company replied

Rated 5 out of 5 stars

Calo is insane- if you want to know you are eating healthily, whilst feeling like you have a private chef hand delivering meals to your door every day, you have to try it. Getting the meals fresh to y... See more


Company details

  1. #35 of 43 best companies in Meal Delivery
  2. #40 of 47 best companies in Catering food and drink supplier
  3. #81 of 92 best companies in Food Manufacturer

About Calo UK

Written by the company

Making Healthy Easy

Calo is on a mission to make healthy easy by providing personalised meal plans and daily doorstep delivery. Guided by three core pillars—personalisation, convenience, and premium positioning.

Date+Kale salad-image

Calo’s app-based platform harnesses advanced nutritional algorithms to deliver personalised meal plans that cater to each customer’s unique dietary preferences and nutrition goals.

With weekly and monthly packages available, the service offers an extensive, rotating menu for breakfast, lunch, and dinner, ensuring variety and flexibility. Daily doorstep delivery, a customisable meals, and the option to add individual meals are just a few of the features that set Calo apart.

With its unwavering commitment to helping people live healthier lives, Calo is poised to become a staple for busy Londoners seeking nutritious, delicious meals—delivered right to their door.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

332 reviews

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4.3

All reviews

(332)

145 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I’m confused by the AI coach stating…

Sorry - just had a reply from Calo.
I’m wrong in naming this company I see I meant Calo Care.

I’m confused by the AI coach stating kcalories eaten being well above daily quantity - up to 4 times the amount stated on the calorie dial.
I’m new to this app and am only on day 10 of logging my intake.
The plus is ease to log meals.

17 June 2026
Unprompted review
Calo UK logo

Reply from Calo UK

Hello,

Thank you for your review. It appears you may have the wrong company!

There is a calorie tracking app with the same name, but we are Calo, a healthy meal delivery service. We don't offer calorie tracking features or AI coaching.

We have reached out via Trustpilot to request more information and verify your account. We have also flagged this review for mistaken identity. If you are indeed a meal delivery customer of ours, please get in touch so we can resolve this for you!

Thank you,

The Calo Team

Rated 3 out of 5 stars

Hi,recently I have started to use calo…

Hi,recently I have started to use calo app...its good to track how much im eating in a day...i found few problems like if im having separate pic of everything which is in my plate and all things together in a plate.calo calculate different calories for the same things saperatly n together.
Secondly calo can't judge exact amount of food for example for a plate of rice full on the other hand only 3 small spoon s of rice give me same calories which is wrong. Thirdly calo can't recognise everything like today I had bitter guards with chicken,calo couldn't mention what is it.
Fourthly fix calories for house work or cooking etc...which is different person to person.

9 June 2026
Unprompted review
Calo UK logo

Reply from Calo UK

Hi Eshaal,

Thank you for taking the time to leave a review.

We're sorry to hear you've had some inconsistencies and issues with your macros and portioning.

I've requested more information through Trustpilot as we are keen to get this resolved for you.

Once we have your information, we'll reach out to you directly.

Thank you,
The Calo Team

Rated 5 out of 5 stars

ABSOLUTELY WONDERDUL!

ABSOLUTELY WONDERDUL!
The food is great quality, well made, tasty, super fresh, great variety and really good value.
Most importantly, they have the best customer service team on the planet (even better than Amazon if that's possible), and the drivers are friendly and professional.
Can't recommend them enough!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing food

Amazing food, great staff and super reliable service. One of the best companies I’ve used!

27 April 2026
Unprompted review
Rated 2 out of 5 stars

Feels More Like a Chicken and Spicy Food Company Than a Balanced Meal Service

I have been a customer of Fresh Fitness Food (now rebranded as Calo) for several years, on and off. I kept coming back because there are some clear strengths, but unfortunately also some persistent issues that have not improved.

On the positive side, the logistics are excellent. The meals are delivered reliably every day, well packaged, and generally fresh. I have never had any issues with delivery, which is a big advantage and not something to take for granted. The overall concept is also good, and pricing feels reasonable for what is offered.

However, the main drawback is the extremely limited variety of meals. In practice, a large proportion of the menu revolves around chicken, often paired with rice or pasta, and frequently quite spicy. While there are occasional alternatives (meat, fish, or vegetarian), these are limited, sometimes come at an extra cost, and are not always available. If you are using the service daily, it becomes very repetitive very quickly. It is simply not realistic to eat chicken multiple times a day, several days a week.

Breakfast options are also quite restricted, mostly variations of granola and yogurt, often on the sweeter side, with little flexibility to adjust. Again, this becomes repetitive if you rely on the service regularly.

What was particularly disappointing was my interaction with customer service. After several attempts to raise feedback constructively, I was contacted by someone called Ruby. Unfortunately, the call was quite shocking. The tone was aggressive and defensive, and at times it felt like I was being talked over rather than listened to. I was simply trying to explain why, as a long-term customer, I was struggling to continue with the service and how they might improve it. I did not expect that kind of response, and it left a very negative impression.

In summary, the service has strong fundamentals: reliable delivery, decent quality, and a solid concept. However, the lack of variety and the way customer feedback is handled make it difficult to use consistently.

I hope the company improves its menu diversity and customer engagement, because with some adjustments, this could be a very strong offering.

24 April 2026
Unprompted review
Calo UK logo

Reply from Calo UK

Hi Alexey,

Thank you for taking the time to leave a review.

I'm so sorry to hear that the experience with Calo has fallen short in a few areas. Specifically, with your call with our nutritionist. These calls are meant to support our customers with their goals and nutrition, so we will look into what went wrong there.

I'm currently looking into all of your points, and I will reach out to you as soon as I have a resolution.

I'm keen to get this resolved and back on track for you.

Best,
Sam

Rated 1 out of 5 stars

Delivered my order to the wrong house 3…

Delivered my order to the wrong house 3 days in a row. Customer support is very slow & terrible.

Completely messed up my week.

21 April 2026
Unprompted review
Calo UK logo

Reply from Calo UK

Hi Sabv,

Thank you for taking the time to leave a review.

I'm so sorry to see your delivery has gone wrong so many times.

I've checked the messages with our support team, and I can see we are aware of the issues and are currently fixing this to ensure your deliveries run smoothly from this evening.

Our Manager has also reached out to you to ensure you are compensated for these issues.

Thank you,
The Calo Team

Rated 5 out of 5 stars

Excellent quality and tasty recipes

Excellent quality and tasty recipes, making healthy easy.

In two weeks I’ve only had one meal I haven’t loved, the rest have been exceptional. I check my app way too often to see what I have the next day - great variety too.

I had planned on just being on the app while I’m on crutches recovering from a broken leg but it’s so bad I’m in no rush off the app. Keep up the good work Calo!

8 April 2026
Calo UK logo

Reply from Calo UK

Hi Lucinda,

Thank you so much for the kind words! It’s great to hear that you're enjoying the variety and that we've been able to make healthy eating a bit easier for you.

We’re sorry to hear about the broken leg, but we’re glad to be a small part of your recovery. We hope you're feeling much better soon, take it easy and enjoy the meals!

Best,
The Calo Team

Rated 2 out of 5 stars

It’s ok

Not the best

4 March 2026
Unprompted review
Calo UK logo

Reply from Calo UK

Hi Abdulmohsin,

Thanks for the honest feedback. We'd love to see how we can move that closer to being great for you.

One of our team will be in touch shortly to look into your experience and see how we can sharpen things up for your next deliveries.

Edit: Hi Abdulmohsin - one of the team has been trying to contact you, but we haven't been able to. We have requested more information through Trustpilot as we're keen to understand the issue more, and, hopefully resolve it for you.

Rated 5 out of 5 stars

The best and healthiest meal delivery and subscription

After trying multiple healthy meal delivery subscriptions, Calo stands out as the best so far. The food tastes great, the service is excellent, and the customer support feels genuinely personal, which makes a big difference. I was especially impressed by the taste,easily one of the top options out there for me.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Very useful for shift workers like me

Very useful for shift workers like me! Keeps me feeling fuelled, healthy, and I don’t have to think about meal prepping.

25 March 2026
Unprompted review
Calo UK logo

Reply from Calo UK

Hey Giuliana!

Thank you so much for the 5-star review. We know how demanding those shifts can be, so we’re thrilled to be able to take of the meal prepping for you. It’s awesome to hear you’re feeling fueled and healthy.

See you at your next delivery,

The Calo Team

Rated 5 out of 5 stars

Such good value - highly recommend!

Honestly it would be difficult to fault this company!
1. The food is excellent 99% of the time - the other 1% is just due to personal preferences but they obviously have to cater to everyone and 99% of the time I can find a meal that fits my diet and preferences.
2. The food is always good quality, never received anything fatty or grisly, etc. It always feels like the ingredients are fresh with no nasty additives.
3. The meal sizes are perfect and there are options to alter meal sizes for your own needs.
4. It is such a great value for money - there are other meal delivery companies our there charging much higher for poorer quality food and so I appreciate the accessibility of this healthy food.
5. They make it super easy to filter for and find meals that cater to dietary needs and allergies which is so helpful.
6. The customer service is great - always prompt and ensuring any issue or query gets resolved quickly and satisfactory.

17 March 2026
Unprompted review
Calo UK logo

Reply from Calo UK

Hey Adesi!

Thank you so much for taking the time to leave such an amazing breakdown of your experience. We’re really glad to hear that the quality and variety of our meals are hitting the mark for you.

It’s also great to know that our customer service team has been able to support you effectively whenever you've reached out.

We really appreciate the support and are happy to have you with us!

The Calo Team

Rated 2 out of 5 stars

Meals are ok whit taste but if you…

Meals are ok whit taste but if you counting macro choosing custom macro then you have to edit your meals because the do for me in one week every things the same for another different meals but not hit the macros

Customer support is totally crap they respond quick but leave my problem unresolved for couple of days and at the end they told me because it is very late before the sending meals out and they send randomly

11 March 2026
Unprompted review
Calo UK logo

Reply from Calo UK

Hi,

Thank you for leaving a review.

I'm so sorry to hear you've had some issues with the custom macros plan and for the problems with our support team. We should always set expectations if the query will take us a bit of time to resolve.

I've requested more information through Trustpilot so that we can reach out directly. We're keen to resolve this for you.

Thank you,
The Calo Team

Edit: Hello we tried reaching out through Trustpilot but no information was provided. Please reach out to us at support@calo.app as we are keen to resolve this for you.

Rated 5 out of 5 stars

Love it!!! So fresh and delicious

I have been using Calo for a while now and it has genuinely been one of the best decisions for staying consistent with my nutrition.

The biggest advantage for me is that the meals are delivered daily, which means the ingredients are always extremely fresh. The quality is noticeably higher than typical meal prep services, and the meals taste genuinely delicious rather than “diet food”.

What makes Calo particularly valuable is the ability to set custom macros. My personal trainer defines my protein, carbs, and fat targets, and Calo makes it incredibly easy to follow that plan without having to cook, measure, or track everything manually.

The convenience is unmatched. Everything arrives ready to eat, perfectly portioned, and aligned with my goals. It has removed the daily stress of planning meals while still allowing me to stay disciplined with my nutrition.

For anyone serious about fitness, body composition, or simply wanting healthy, high-quality meals without the hassle, Calo is an excellent service. It truly makes sticking to your goals much easier.

9 March 2026
Unprompted review
Calo UK logo

Reply from Calo UK

Hi Olya,

It’s so good to hear that Calo has been a bit of a game-changer for your consistency! There is nothing better than knowing we're helping you hit those targets your trainer set without you having to touch a weighing scale or a frying pan.

We’re really glad the daily deliveries are making a noticeable difference in freshness for you, we definitely try to steer clear of that diet food feel. It sounds like you’ve got your nutrition down to a science, and we’re just happy to be the ones doing the heavy lifting in the kitchen for you!

Thanks so much for the shout-out; it’s a massive boost for the whole team here.

Rated 5 out of 5 stars

Quality of the meals is excellent

Quality of the meals is excellent. Ingredients are fresh and flavourful.

5 March 2026
Unprompted review
Calo UK logo

Reply from Calo UK

Hi Steven,

It’s so good to hear that! We’re really glad the freshness and flavour are hitting the mark for you, our chefs put a lot of heart into making sure every meal feels like a proper treat.

Rated 5 out of 5 stars

Great quality and taste

Great quality and taste, reliable deliveries

7 March 2026
Unprompted review
Calo UK logo

Reply from Calo UK

Hi Aleksander,

That’s exactly what we love to hear! It’s great to know the food is hitting the spot and that our deliveries are keeping things nice and easy for you.

Rated 5 out of 5 stars

Calo

Great food, service and delivery

7 March 2026
Unprompted review
Calo UK logo

Reply from Calo UK

Hi Emma,

It’s so good to hear you’re enjoying the food! We’re really happy that the service and deliveries are hitting the mark for you too. There’s nothing better than knowing we’re making your mealtimes that bit easier.

Rated 5 out of 5 stars

Great Food, Exceptional Service, Worth the Premium

I’ve had a really positive experience with Calo overall. The food is consistently tasty and the macros are well thought out and high protein, which makes it easy to stay on track nutritionally. I like the fact that you can see individual ingredients and customise them. Their customer service is excellent, they’re responsive and genuinely seem to take feedback seriously.

I also really appreciate that their delivery is handled in-house and done daily, which makes the meals feel fresher and the whole experience more reliable than other services I’ve tried. They’re deliver straight to my door instead of my apartment lobby.

They’re a bit more expensive than some alternatives, but the overall quality and experience make it worth it for me. When they found out I’d recently had surgery, they even sent me a care package, which was a really thoughtful touch and honestly above and beyond what I expected.

5 March 2026
Unprompted review
Calo UK logo

Reply from Calo UK

Hi Anan,

It is truly heartwarming to hear about your experience! Thank you for sharing such a detailed and kind review.

We are so glad that our high-protein macros and customisation options are helping you stay on track. It is also great to know that our in-house daily delivery is providing that extra level of freshness and reliability you deserve, getting those meals straight to your door makes all the difference!

Most importantly, we are delighted that our team could support you during your recovery. Sending that care package was the least we could do, and we’re so happy it brought a bit of comfort during your post-surgery period. We truly value having you as part of the Calo community.

Rated 5 out of 5 stars

Convenient, healthy meals you can tailor to your macros

I’ve had a really good experience with Calo. The meals are healthy, well-balanced and genuinely tasty, which isn’t always the case with meal plans. I also like that you can tailor the plan to your macros and nutritional goals, which makes it much easier to stay on track. Delivery has been reliable and the variety keeps things interesting so it doesn’t feel repetitive. It’s made eating well during busy weeks much easier. Definitely recommend if you want convenient, nutritious meals without the hassle of cooking.

3 March 2026
Unprompted review
Calo UK logo

Reply from Calo UK

Hi Gwen,

It is fantastic to hear that Calo is making your busy weeks that much easier! We truly appreciate you sharing such a positive recommendation.

We know how difficult it can be to find a meal plan that balances nutritional goals with actual flavour, so hearing that you find our meals genuinely tasty is a huge win for our chefs. It’s also great to know that our macro-tailoring and reliable delivery are providing the hassle-free experience we strive for.

Keeping things interesting and varied is one of our top priorities, so we're thrilled you aren't finding the menu repetitive!

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