Cotswoldcameras Reviews 

772
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 426 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent pricing, often finding products significantly cheaper than elsewhere, making high-value gear accessible. Many highlight the fast and reliable delivery, with items frequently arriving quicker than expected and exceptionally well-packaged. Products are generally received in mint condition, as described, and perform perfectly. However, some customers noted a lack of detailed communication regarding shipping status and tracking updates. A few also reported products not appearing brand new, with broken seals, wiped serial numbers, or signs of prior use. Additionally, some experienced significant delivery issues, including lost packages, items left exposed to rain, or receiving incorrect products, with some waiting weeks without resolution.

What people talk about most

Product

Users describe positive interactions with product, frequently highlighting that cameras and lenses arrive in... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting that their orders... See more

Price

People report positive experiences with price, often describing them as great, unbeatable, and significantly... See more

Order

Customers consistently note positive experiences with order, praising the simple and easy ordering process,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the new and perfect condition of cameras... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great price, delivery took about 2 weeks, but mostly due to UPS messing up the delivery. Tracking is not very detailed from Cotswoldscamera's till the package reaches Europe. Lens arrived very well... See more

Rated 5 out of 5 stars

Ordered two lenses. Cancalled one order a couple days before it arrived. Went fine. The other came in time. The only negative would be the lack of communication from them about the shipping... See more

Rated 5 out of 5 stars

First experience with this buyer was excellent. Delivery time was short despite possible cargo delays due to wars. Product status tested fine both in macro and normal use. Great performance with ori... See more

Rated 5 out of 5 stars

Ordered an EOS R6 III with Kit lens from Cotswold EU Everything arrived in mint condition. Camera and lens are working perfectly! Delivery time was faster than expected too, especially with the... See more


Company details

  1. Camera shop

Written by the company

We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR) cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

772 reviews

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4.8

All reviews

(772)

654 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Good price. I ordered a Z6 III and had it delivered to South Ireland. Delivery took a little over 2 weeks.

The camera arrived brand new with all the accessories, and it already had the latest firmware installed.

My only complaint is that they don't let you choose the courier. They use UPS for deliveries to Ireland, and UPS has a reputation for losing parcels, delivering to the wrong address, and other issues. Luckily, I had no problems with my delivery.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the new Canon R6V with the…

I ordered the new Canon R6V with the new RF 20-50mm Friday 3 July, who is unavailable in europe at the moment. After 19 calendar days it has been delivered and the customer service was super. Don’t worry if the order stay processing for several days, it’s normal. Very happy and will order again !

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent price and delivery

I live in The Netherlands, and this website has excellent price. Initially I have a doubt but after reading the review I decided to pull the trigger. Turned out the delivery time aligns with their announcement on their website as I received it in 12 calendar days. I received the camera, 2 lenses, battery and uv filters in unsealed boxes but everything are pristine and the internal packages (lens, camera straps, battery, camera, etc) are all still sealed or unopen. This website reminds me of CCC Warehouse in Australia. I definitely will order again from this website in the future

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Bought a Nikon Z5 II body new

Bought a Nikon Z5 II body new, and it arrived in perfect condition within the given timeframe. Great customer service, and such a huge bargain compared to other sites. Highly reccomend!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Superb experience

Superb experience.
Friendly and efficient communication
Delivered before expected
Phenomenal price.
Will definitely use again

16 July 2026
Unprompted review
Rated 5 out of 5 stars

I highly recommend Cotswold Cameras and…

I highly recommend Cotswold Cameras and will definitely use this company again.
I ordered a Nikon P1100, which was delivered to me, by UPS, in France within 8 working days of placing the order online. The packing of the camera was very good and the brand new camera was received in full working order with all paperwork minus the manufacturers guarantee (as expected).
I am very satisfied with the final price i paid, the ordering experience and my great new camera.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Got my Canon R6 II after 15 days

Got my Canon R6 II after 15 days. It took a little longer than I hoped but the customer service was fast and helpful. Great service all around and I’m very happy with my camera!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a Canon Lense 3 weeks before…

I ordered a Canon Lense 3 weeks before my holiday. I was a little bit unsure if the package would arrive in time since the shipment tracking does not provide too much detail. However, I received the package even earlier. Happy with the product. Also customer support reacted fast, professionally and friendly. Strong recommendation!

30 June 2026
Unprompted review
Rated 5 out of 5 stars

Ordered two lenses

Ordered two lenses.

Cancalled one order a couple days before it arrived. Went fine.

The other came in time.

The only negative would be the lack of communication from them about the shipping status. You just randomly get a mail from a courier that something is coming. But considering the price and the helpful service that is fine.

14 July 2026
Unprompted review
Rated 5 out of 5 stars

delivery as ordered, do not worry about progress tracking

camera delivered at lower price, perfect/new condition, packaging very good / sturdy, zero damage, whole fulfillment took from Jun 22 to Jul 2 to Poland. do not mind no tracking when the order is being progressed - it is not stuck, I read that this is how it works and can confirm it was the case for me

13 July 2026
Unprompted review

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