Great price, delivery took about 2 weeks, but mostly due to UPS messing up the delivery. Tracking is not very detailed from Cotswoldscamera's till the package reaches Europe. Lens arrived very well... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR) cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.
Contact info
United Kingdom
- info@cotswoldcameras.com
- cotswoldcameras.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received my camera
I received my camera, adapter, and lens on the 14th day after placing the order - everything arrived safe and sound.
I highly recommend Cotswold Camera to anyone who isn’t willing to pay the inflated prices we often see here in Europe. I’m very glad I found this shop!
A big thank you to the entire team and to everyone behind the scenes who makes it happen. Great service!
Very slow response
I contacted Cotswold Cameras to request a return just two days after receiving the Nikon Camera and lenses. It then took several days for them to reply, at which point I was asked to provide full photos of the camera and lenses for valuation.
I sent all the requested photos last Friday and have since followed up twice, but I have still received no acknowledgement or response.
I would simply like confirmation that the photos were received and an update on the valuation and return process.
More than a week has now passed since I first contacted Cotswold Cameras to arrange the return.
Always a great experience
Always a great experience! Competitive prices and great customer service.
It takes about 2 full weeks to receive the items but always worth it.
My go to site to order camera gear.
GOAT Camera Store
I was initially skeptical about the prices and whether it was all legitimate, but everything was perfect—from the initial inquiry and the order itself right through to delivery. You really get the genuine product here at an unbeatable price. The staff are super friendly and helpful, and the delivery was very fast, too. I’ve already placed another order! =)
Lowest price with great service
Lowest price, box with reinforced corners, great service...
I ordered twice for Cotswold Cameras
I ordered twice for Cotswold Cameras: first a 24mm 1.4 VCM and then an R6V with the 20-50 VCM
I cannot say anything but great things: both orders were in perfect conditions and fully functional.
A few extra details:
- when I ordered the 24mm, there was a pop up on the screen that mentioned delivery delays to Europe. The timing provided by Cotswold was on point and it took around 3 weeks for the lens to be delivered.
- when I ordered the R6V, the delay was resolved so it got delivered in a little over 2 weeks.
The package is well protected with reinforced borders and bubble wrap which was a good surprise, and it was delivered with tracking from UPS.
2 things to keep in mind:
- the products are imported so you will find the packages are opened (serial codes are probably different from lens/camera to package). It depends if you care about these things but to be honest with the amount of savings I think it’s still very worth it.
- camera language was only English or Japanese, I don’t mind because I always use English
- the camera came with an adapter to connect to the charger, which is a nice touch considering that, once again, the cameras are probably imported from Asia
Overall one of the best shops I found to buy imported gear, would definitely recommend
I found the Cotswold Camaras website by…
I found the Cotswold Camaras website by chance.
I had been looking for the Canon RF 70-200mm F/2.8L IS USM lens for a long time. The prices are significantly cheaper compared to Dutch suppliers.
I could hardly believe it, but after a lot of research and very positive reviews, I took the gamble and ordered the lens. I paid by credit card so that I was insured, at least.
Stated delivery time was approx. 2-3 weeks.
It is not possible to track your shipment via track & trace. You will only receive an email with tracking ref once the shipment has been received in the European distribution network.
This was a bit tricky, but an email to Cotswold Camaras was answered promptly within 1 day, which gave me confidence.
2 days later I received the T&T email and it was delivered the same day.
Everything was received in good order.
The lens is amazing, especially for that price. The warranty is 3 years and you must report it first, after which you receive instructions on what to do.
Super satisfied, and for my next purchase, I will definitely check out Cotswold Cameras first.
Highly recommended
The prices are amazing and this is not a scam.
If this is your first time buying from CotswoldCameras have no fear. The prices are amazing and they are a real company. I would recommend them 100 percent.
I purchased an Canon EOS R5 II and I am very happy with the whole experience. The delivery did take some time to reach me but in the end I am very satisfied.
Bought many items from Cotswold…
Bought many items from Cotswold Cameras, always excellent service , fast delivery. Look forward to dealing with them again
Communication was excellent
Communication was excellent. This meant I was kept informed about the progress of the order and the delivery, which was prompt. The price is unbeatable.
Fast shipping
Bought a Canon R50 with two lenses. Fast shipping and good communication with the seller.
Competitive prices and friendly staff.
I have make two purchases with this company and I am happy with both. The prices they offer make camera gear more affordable. Just bear in mind that delivery will take about 15 working days (and they do advise you of this)so be patient ! I found their customer response time good and their staff both helpful and friendly. All in all a good experience.
I recently purchased a Canon EOS R6…
I recently purchased a Canon EOS R6 Mark III along with two additional lenses. I placed my order on August 9th and received the package in Paris on August 18th via UPS.
Everything arrived very well packaged and in perfect condition. The whole process went smoothly, with no problems at all. Very happy with my purchase and the overall experience.
bought over 3500 euros equipment and…
bought over 3500 euros equipment and all perfect. Great communication support. Saved over 2000 euros against prices in Europe.
I ordered a Canon camera plus lens…
I ordered a Canon camera plus lens which I received a Monday. The proces and communication was smooth and quick.
Cotswold Cameras review.
I’m based in Ireland. They had a great deal on camera body and lens. No tracking available after order but once arrived in Europe (France) 8 days later, had tracking with DHL. Took 13 days to deliver from order date in perfect condition. Would recommend.
Slow communication and no menu language verification prior to payment
I contacted Cotswold Cameras regarding a Canon EOS R1 body to verify if the menu included the Czech language before placing an order. While the responses were polite, the communication process was quite slow – often taking more than 24 hours to get a single reply. Furthermore, because their warehouse is automated with sealed stock, they cannot power on a unit to check language options before payment is completed. For international buyers on a tight schedule who need specific language confirmation, the combination of delayed email replies and lack of pre-purchase verification creates unnecessary risk and delay.
Reply from Cotswoldcameras
Great price
Great price, took a bit longer for the delivery but it's wel worth the wait.
Really good shop
In the time I buy many items at Cotswoldcamera with plenty of satisfaction.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.