Cotswoldcameras Reviews 

864
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 458 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional prices across a wide range of photography gear and note that items consistently arrive in pristine condition. Many people also mention that the online ordering process is smooth, helpful staff assist with questions, and products are securely packaged for safe international transit. However, some people mentioned that tracking details were often lacking after purchase, making it difficult to follow the shipment progress closely. Consumers also noted that delivery times can occasionally take longer than initially expected, requiring some patience while waiting for the courier.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that cameras and lenses arrive brand new and... See more

Delivery service

Users describe positive interactions with delivery service, noting that packages generally arrive securely... See more

Price

Reviewers mention positive feedback about price, highlighting that the competitive rates make expensive... See more

Order

People report positive experiences with order, highlighting a simple and easy ordering process with timely... See more

Quality

Customers had positive experiences with quality, highlighting that items consistently arrive in pristine and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great price, delivery took about 2 weeks, but mostly due to UPS messing up the delivery. Tracking is not very detailed from Cotswoldscamera's till the package reaches Europe. Lens arrived very well... See more

Rated 5 out of 5 stars

I came for the price and will return for the quick service! Bought a camera and a memory card and was notified that it would be about 2 working weeks for shipping. A few days later I got anothe... See more

Rated 5 out of 5 stars

Ordered two lenses. Cancalled one order a couple days before it arrived. Went fine. The other came in time. The only negative would be the lack of communication from them about the shipping... See more

Rated 5 out of 5 stars

I am a retired guy who has a passion for photography. I wanted to update my camera equipment and decided that as Cotswold Cameras were offering the best deals on the brand I wanted I attempted to orde... See more


Company details

  1. Camera shop

Written by the company

We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR) cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

864 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(864)

689 reviews in the last 12 months

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Rated 5 out of 5 stars

I received my camera

I received my camera, adapter, and lens on the 14th day after placing the order - everything arrived safe and sound.

I highly recommend Cotswold Camera to anyone who isn’t willing to pay the inflated prices we often see here in Europe. I’m very glad I found this shop!

A big thank you to the entire team and to everyone behind the scenes who makes it happen. Great service!

3 September 2026
Unprompted review
Rated 2 out of 5 stars

Very slow response

I contacted Cotswold Cameras to request a return just two days after receiving the Nikon Camera and lenses. It then took several days for them to reply, at which point I was asked to provide full photos of the camera and lenses for valuation.

I sent all the requested photos last Friday and have since followed up twice, but I have still received no acknowledgement or response.

I would simply like confirmation that the photos were received and an update on the valuation and return process.

More than a week has now passed since I first contacted Cotswold Cameras to arrange the return.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Always a great experience

Always a great experience! Competitive prices and great customer service.
It takes about 2 full weeks to receive the items but always worth it.
My go to site to order camera gear.

18 August 2026
Unprompted review
Rated 5 out of 5 stars

GOAT Camera Store

I was initially skeptical about the prices and whether it was all legitimate, but everything was perfect—from the initial inquiry and the order itself right through to delivery. You really get the genuine product here at an unbeatable price. The staff are super friendly and helpful, and the delivery was very fast, too. I’ve already placed another order! =)

28 August 2026
Unprompted review
Rated 5 out of 5 stars

I ordered twice for Cotswold Cameras

I ordered twice for Cotswold Cameras: first a 24mm 1.4 VCM and then an R6V with the 20-50 VCM
I cannot say anything but great things: both orders were in perfect conditions and fully functional.
A few extra details:
- when I ordered the 24mm, there was a pop up on the screen that mentioned delivery delays to Europe. The timing provided by Cotswold was on point and it took around 3 weeks for the lens to be delivered.
- when I ordered the R6V, the delay was resolved so it got delivered in a little over 2 weeks.

The package is well protected with reinforced borders and bubble wrap which was a good surprise, and it was delivered with tracking from UPS.

2 things to keep in mind:
- the products are imported so you will find the packages are opened (serial codes are probably different from lens/camera to package). It depends if you care about these things but to be honest with the amount of savings I think it’s still very worth it.
- camera language was only English or Japanese, I don’t mind because I always use English
- the camera came with an adapter to connect to the charger, which is a nice touch considering that, once again, the cameras are probably imported from Asia

Overall one of the best shops I found to buy imported gear, would definitely recommend

21 August 2026
Unprompted review
Rated 5 out of 5 stars

I found the Cotswold Camaras website by…

I found the Cotswold Camaras website by chance.
I had been looking for the Canon RF 70-200mm F/2.8L IS USM lens for a long time. The prices are significantly cheaper compared to Dutch suppliers.
I could hardly believe it, but after a lot of research and very positive reviews, I took the gamble and ordered the lens. I paid by credit card so that I was insured, at least.
Stated delivery time was approx. 2-3 weeks.
It is not possible to track your shipment via track & trace. You will only receive an email with tracking ref once the shipment has been received in the European distribution network.
This was a bit tricky, but an email to Cotswold Camaras was answered promptly within 1 day, which gave me confidence.
2 days later I received the T&T email and it was delivered the same day.
Everything was received in good order.
The lens is amazing, especially for that price. The warranty is 3 years and you must report it first, after which you receive instructions on what to do.
Super satisfied, and for my next purchase, I will definitely check out Cotswold Cameras first.
Highly recommended

30 August 2026
Unprompted review
Rated 5 out of 5 stars

The prices are amazing and this is not a scam.

If this is your first time buying from CotswoldCameras have no fear. The prices are amazing and they are a real company. I would recommend them 100 percent.
I purchased an Canon EOS R5 II and I am very happy with the whole experience. The delivery did take some time to reach me but in the end I am very satisfied.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

Competitive prices and friendly staff.

I have make two purchases with this company and I am happy with both. The prices they offer make camera gear more affordable. Just bear in mind that delivery will take about 15 working days (and they do advise you of this)so be patient ! I found their customer response time good and their staff both helpful and friendly. All in all a good experience.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased a Canon EOS R6…

I recently purchased a Canon EOS R6 Mark III along with two additional lenses. I placed my order on August 9th and received the package in Paris on August 18th via UPS.

Everything arrived very well packaged and in perfect condition. The whole process went smoothly, with no problems at all. Very happy with my purchase and the overall experience.

9 August 2026
Unprompted review
Rated 5 out of 5 stars

Cotswold Cameras review.

I’m based in Ireland. They had a great deal on camera body and lens. No tracking available after order but once arrived in Europe (France) 8 days later, had tracking with DHL. Took 13 days to deliver from order date in perfect condition. Would recommend.

7 August 2026
Unprompted review
Rated 3 out of 5 stars

Slow communication and no menu language verification prior to payment

I contacted Cotswold Cameras regarding a Canon EOS R1 body to verify if the menu included the Czech language before placing an order. While the responses were polite, the communication process was quite slow – often taking more than 24 hours to get a single reply. Furthermore, because their warehouse is automated with sealed stock, they cannot power on a unit to check language options before payment is completed. For international buyers on a tight schedule who need specific language confirmation, the combination of delayed email replies and lack of pre-purchase verification creates unnecessary risk and delay.

25 August 2026
Unprompted review
Cotswoldcameras logo

Reply from Cotswoldcameras

Hello,

Thank you for sharing your feedback with us. We always appreciate hearing from our customers, as it helps us continuously improve our communication and service.

To help clarify our process for future customers reading this review, we would like to explain why we handle language verification the way we do:

Efficient Language Support: English is always guaranteed to be available on every camera model we sell. For other regional language interfaces, availability can occasionally vary between global manufacturing batches.

Our Secure Verification Process: Because our stock is brand-new and pristine, items are often received unsealed from our global suppliers. When a seal is present, our team strictly performs quality inspections and verifies requested regional menu languages immediately after an order is placed and before dispatch, ensuring your camera meets our highest standards.

The Best Way Forward: Placing the order first and immediately replying to your confirmation email with a language request is the most efficient and secure way for both parties. It allows us to reserve your item, carefully inspect and test the menu options on the exact unit allocated to you, and ensure complete satisfaction before it is shipped—avoiding any risk of stock selling out while waiting for email replies.

Thank you once again for your feedback, which helps us ensure a smooth and transparent experience for all international buyers.

Best regards,
Mark
Cotswold Cameras

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