DIY

I bought mine years ago, for the first few years no problem, received regular emails from them, then I didn't!, so tried to log in, and couldn't!, I have never changed any log in details for the site, so who did?. I need to be able to access my account/s, I moved home, 2017, I need to change my address and other details on my account but cannot, as I cannot log in!. What triggered my response here?; I just caught sight of a remark about them being trustworthy and safe, neither have been my experience with this organization!.

I still have my original paper work for tickets bought, not to hand so cannot tell you the year of purchase, only that it was a very long time ago!. For the first 5 years I did get emails from NS&I, then they stopped, I didn't notice at first, it took time to realize that my email box had not had any contact from them, I still do not know why they stopped contact. I need to tell them that I've changed my home address, I moved her in 2017, my biggest problem is that I'm too deaf to telephone them, I rely on lipreading, I do not own a new smartphone so cannot download text to talk app, so here I am, complaining on a public platform, hoping that they will notice, and contact me, I still have access to my old email address. The main issue, for me, is that I have no way of checking my account, my password stopped working years ago, I did not change so who did?, unless I can check my account, I will not know if my numbers ever came up?!. Rant over, long wait for a response from them follows.

Hero owned business!. My repair was of an Acer projector, that had not been used for 12 + years, sat ignored until I took it out to use it again, 'fan fail' response, so needed a reliable and honest repair man, found exactly that with PC mot, I've never met them, only spoke to them via email/text messages, I'm so impressed with this company I'm here to share my delight with you, try them for your tech repairs, I doubt you will be disappointed.

Absolute waste of time and money; I tried to register online today, not for the first time!, again I added my email and password, it returned with a problem, in effect I'm blocked from accessing my online account. I need to tell them NOT TO RENEW MY PET INSURANCE!, I am profoundly deaf so cannot telephone them to let them know. Co-op are not making any reasonable adjustments to suit my disability, THAT IS AGAINST THE LAW!.

I bought a fitted earthing sheet from Rowlands, hoping it would help me sleep more than the 2 or 3 hours , or none at all, a night I was getting. I've been using it every night since it arrived and can happily say it improved my sleep length by 50%, it has to be the sheet as I have not used anything other than that, I now wake up at 6:30 each morning, after going to bed around 11:pm, which feels so much better than the measly 2-3 hour naps I've been getting. Back in Aug 2023, I suffered a ruptured brain aneurysm, and its operation, and since then my sleep time has been appalling!, even during my hospital stay, I could have but decided not to take sleeping pills as they only put you to sleep, which was not my problem, staying asleep was ...I cannot believe I am, finally, talking in past tense about something that became a miserable 24 hour obsession. Rowlands, thank you so much for that!.

I have just tried to upgrade my service; I'm profoundly deaf, cannot use a telephone so chose a package that specifically tells me 'no telephone', each time I click 'continue' I land on a page to arrange an outreach engineer'. Not helpful!.

My daughter switched to co-op banking, so I thought I would too given the problems with my then current bank; BIG MISTAKE!. I was not panicked by any of the usual 'welcome' emails from co-op bank, with instructions of what happens next etc,. my card arrived quickly, all I needed now was the PIN to be able to use the card for shopping, (still has not arrived), everything seemed to be under control and very soon I'd be a fully fledged customer, wrong!, first text in was threatening! telling me my account was overdrawn and if I did not pay what I owed by 9 this evening then I would face charges, so I then tried to access my on-line bank account, I couldn't!, I filled in all the questioned asked but was denied access right at the end and given a telephone number to call, I'm PROFOUNDLY DEAF so cannot use a telephone!, there was no obvious offer of any other method of contact, like email address!, nothing so I'm now locked out of my on-line bank account and feel like a sitting duck target in the 'overdrawn bank account rifle view finder'!.
ps; I do not have the 'speech to text, app as my mobile phone is too old.
Update; On cue co-op come in with a useless reply!. 'Sorry' are you?, really?. I doubt you are, but will be when the disability rights organization contact you about your ignorant treatment of a deaf person.

If you're thinking of going with this bank ...DO NOT!.
Right now I'm experiencing all too familiar problems with my bank; Trying to buy a cheap car, we get all the way through the overly active security to the 'secure' number sent to my phone, this we must type into the box provided, AGAIN the box refuses to recognize more than a couple of digits, which means I cannot pay for the vehicle, complain then?, NOPE! I get the chat robot who feeds me lines that are of no help at all; 'call back later' no point I'll be way angrier later!. Santander offer no help at all, they are a useless appendage to me, so I'm dumping them!.

Since having and quickly recovered from a ruptured brain aneurysm, my annual car insurance premiums have gone up, for NO APPARENT reason!, so maybe this company can tell me/us why that is?.

My delivery didn't arrive so I contacted Earthsongseeds, within days they responded with a replacement order, lots of lovely herb seeds are now waiting for me to plant them.
Earthsongseeds are a brilliant company, use them, try them, you will be delighted.

I've spent too long, on their site, looking for an email contact address so I can let them know my problem, I still don't know if they even have a email contact address, or why it's hard to find!.
I'm profoundly deaf so cannot use the phone, I don't own or have use of a smart phone so cannot access whatsapp and do not want it on my desktop, all I want to do is change the amount on my standing order but can't find their standing order on my online bank account, apparently it has been stopped? (chat help say), not by me so must be them, all this should be easy enough surely?!, NO IT ISN'T!, and unlikely to be unless they are forced to deal with a reaction from disability rights org, will that wake SWW?!.

I've just come from their site, and also forced to use google to find what I'm looking for; Email address, other than the none working one offered.
Why do I need an email address, why not phone them?; I CANNOT!, BECAUSE I'M TOO DEAF!, and that's what I need to tell them, but all I find is lists of telephone numbers!. Serious breach of disability rights here!.

Having bought an item off eBay I awaited delivery; Got an email informing me the item had been delivered, an image of my parcel was attached, it had not been delivered to my address and I did not recognize the place it had been left, I went to my next door neighbour and there it was!, the driver may have passed my door which has a large number on it, nothing in the front garden to obstruct the view, she is either blind and missed the obvious, or she got fed up of dealing with parcel delivery, it is a lousy job, usually low paid, I know as I've done it myself, without being tempted to dump and go!.
eBay sellers are attracted to Evri for some reason, ask before buying from them.

As always; Acknowledgement of customer, speed of delivery, product fantastic!, all round perfect experience from fun young group of humans :)

I'm so old now everyone looks like a fetus!, enjoy your good looks and youth to the full!.

Easy and quick, dog insurance for the year, I'm pleased.

Hi Ancestry,
I'm on here to catch your attention since you are blatantly ignoring me on your site!.
I've just checked my bank account and AGAIN you have mugged it of another month payment! since my initial deletion months ago!, as far as I could tell you/ANCESTRY accepted my decision, this is the 3rd time, that's 3 times!, you've ignored my decision!. . I want all the payments you've taken since the first time I deleted my payments PRONTO!

Awful company!, they are still robbing my debit card monthly!, how come this insurance company doesn't know I'm insured with another company?!.
Get your act together Geoff!.

I'm still waiting for a refund!. Washer returned in Sept, requested a refund, was told it was on its way, had to return as refund never arrived, told the refund was only sent that day; 25th Oct would be in my bank account 3-5 days, it never arrived so returned today/7th Nov and had a repeat conversation, refund has been sent today wait 3-5 days!. In the mean time I will start a small claims court action against Argos, which will force Argos to pay my money, and to pay the cost of the court proceedings. I suggest any customer facing the same problem do as I will. £230 Argos owes me, and despite the 3 times I asked for my money, I'm still out of pocket. Don't be a customer of Argos, robbing Bs!. Argos, re; Your reply. Of course I'm not going to go round the one way roundabout that leads to another dead end regardless of where it starts, Twitter/Facebook, done the journey too many times, how about I start a FB page called 'we need to talk about Argos' so customers can vent their anger?!, that suit you?,

I've been a customer for some time now, the reason for that is the choice and quality of products, prices, very well packaged, fast delivery.

Hard to know where to start since every step of the way was a dream!. The products; Wood dyes, were far beyond what I expected, so much so I feel the need to lock these gems in a safe, they are so beautiful!, stunning colours and wood grain what more could I ask for!. Dilemma though, holding back is going to be difficult!, they were bought to use on a staircase I stripped, and they still will be but these colours are so exciting I will have trouble restraining myself from turning the stairs into a pathway of striking colour rather then what I had planned, just stained stripped staircase.