Daniel Starr

Been using prep kitchen a long time now and I have to say im so impressed with the customer service when ive had minor issues. The foods been great and the menu has in my opinion been improving constantly.

Having been appointed to take over the administration of BLB its been hard to get a response other than "we are busy" automatic replies. Multiple emails sent and phone calls with no replies. Due to the slow response when appointing my new solicitors they had to start from scratch costing me extra on top of what i'd already paid to BLB Solicitors which i assume i won't get back at this stage. Appreciate they are dealing with alot of cases but why take on work you can't handle... My review has been prompted today by a "no reply" email from Stephensons over two months of them taking BLBs administration to ask me for details....

I have an omega 2020 which recently had a weld fail on the tilting mechanism. To note the chair is now out of warranty so over 5 years old. This is still disappointing as I have since purchased 2 other chairs over the years (redbull/lambo). I contacted sercret labs and was offered either £70 off a new chair or £70 to purchase a replacement part. This does leave me with concerns for the other chairs I've purchased, anyone reading this who over a secretlab chair i was suggest to check the welds before warranty runs out.

Update - Secretlabs response proves my point to check the welds on your chair prior to warranty running out. Poor quality for a chair when you are spending £350 plus - i will be looking for different options for my next chair especially after spending £££ on 3 chairs and sit/standing desk....

Chloe was quick and helpful with replies to my queries. My second time now connecting this company and had a consistent experience.

Order two blinds end of January the first arrive in good time. Not impressed with the quality of the sliding mechanism jams unless to hold the part inside the runner, also arrived damaged due to poor packing. Still waiting for the second blinds (ordered 29th jans on the time of writing this its 11th mar), so if you are looking for quality and reasonable delivery maybe shop elsewhere.

Recently attempted to book a test drive of a Q6 Etron as my current car is due for return (salary sacrifice). I selected a dealer close to my location and was in al fairness contacted fairly quickly. During the call the advisor offered only a single date and time which i couldn't attend, then proceeded to tell me how busy they are and how many cars they've sold with no attempted to make another booking. I guess Audi dont need my business then!

Excellent communication and very smooth throughout the re-mortgage process. Umayr was super helpful throughout.

Positive points - Good deal on the car i wanted and the website interface seems good.

Bad points - Been waiting almost two months for an updated insurance policy. Also requested to put a personalised plate on the car.

So overall not been a great experience so far and abit concerning if anything goes wrong with the car how fast theyll actually deal with it. The car updates from Tusker were awful but luckily the dealer was super helpful.

Update - since posting Tusker have resolved both issues for me. So hopefully this was just a backlog issues.

Thor & Luke did a great job explaining what was required and best location for equipment. Friendly and super fast install. Thanks

Only good things to say great experience and friendly staff.