JS

Just Steve

United Kingdom

Reviews

Review of Yodel by InPost


Rated 1 out of 5 stars

Here we go again

Here we go again. I stress to all my suppliers who I purchase items from NOT to use Yodel/InPost as I never ever receive their deliveries as they leave parcels in un-secure areas, yet their emails claim they're left in secure areas, absolute lies. I have a sign up the lane from my property asking specifically Yodel/InPost do not leave deliveries in that area as its NOT secure. So they do leave parcels under that sign asking them NOT to leave parcels there. They then take a photo of the parcel at the bottom of the sign, but carefully avoiding the text on the sign. Due to the area not being secure, the deliveries go missing by the time I find out the delivery has taken place and I go hunting for the delivery.

Yodel/InPost keep wanting to speak to me, why? It's their drivers they need to speak too, not me!

14 July 2026
Unprompted review

Review of Yodel by InPost


Rated 1 out of 5 stars

Useless Yodel

Yet another ALMOST delivery from this dishonest company that did not arrive. Every single delivery goes missing as they claim to leave parcels in a secure area at the foot of a sign addressed to Yodel saying its NOT a secure area. I do ask all suppliers NOT to use this dishonest company, however some ignore my begging request, and my parcels go missing.

Yodel used to follow up my reviews with dishonest comments to make their service better, its all bla bla bla. But they've given up.

Do yourselves a favor and AVOID this company.

19 June 2026
Unprompted review

Review of Yodel by InPost


Rated 1 out of 5 stars

Here we go again....

Here we go again....

For almost a year all my parcels have gone missing that have been delivered via this useless company whose drivers crawl out of their Gloucester depot.

I beg all my suppliers not to use Yodel/iPost, by giving this text when I place my order...

Please, please, please
do **NOT** use Yodel/iPost
for delivery as they lose
*ALL* my deliveries.
They claim they leave
in a safe place, but
I've never traced them
for almost a year!

I ordered some parts about a month a go, warned the supplier not to use this awful company as above. As the parts had not arrived, I chased the supplier up today. Turns out they ignored my begging message and used this awful company, grr. The supplier claimed my parcel had been left by a public road in full view of passers by. They kindly sent me a photo of a parcel by a gate, however the photo was very selective, as it did not show the big sign by the gate asking Yodel not to leave parcels there. Clearly Yodel use drivers who can read! Now waiting for yet another refund.

The same happened several months a go. I didn't bother report it on that occasion as Yodel contact me with loads of BS excuses and promises to do better LOL. Why the ring me I don't know, it's their drivers they need to have a word with, not me.

Please, Please, Please warn all your suppliers no to use this awful company, even when they rebrand to iPost. Ypu have been warned.

22 May 2026
Unprompted review

Review of Yodel by InPost


Rated 1 out of 5 stars

Time and time again, they're useless!

Time and time again, Yodel deliver my parcels to the wrong address.

After the last fiasco, I had a call from someone from your Gloucester depo who clearly lied to me again as he promised my deliveries would all come to my door in future, however it has gone elsewhere *again*.

they've still *not* made good their GPS system! Why is that? Apathy, just can't be bothered, don't care, employing drivers who can't read or some other bizarre excuse?

Avoid this company to avoid stress. Always when placing orders to ask the supplier *NOT* to use Yodel.

30 January 2026
Unprompted review

Review of Yodel by InPost


Rated 1 out of 5 stars

As usual non delivery. Total incompetence.

As usual, Yodel consistently fail to deliver to my property. Sometimes they throw parcels by the hedge half a mile a way, but its not even there today. Yodel always promise to make improvements by having a word with the local dept. Its all bullsh*t and lies. Yes its always happening to my Yodel deliveries

The question remains, where's my parcel??????? Probably stolen by some scrott.

I've lost tract of how many times I've complained. I'm so angry with their consistent incompetence.

6 January 2026
Unprompted review

Review of Yodel by InPost


Rated 1 out of 5 stars

It's pointless saying how EVERYTIME…

It's pointless saying how EVERYTIME Yodel deliver its to an insecure area and wrong place. Complaints are done by bots who don't care. I try so hard to ask sellers not to use Yodel as I know it'll never arrive safely. Total waste of time.

31 July 2025

Reply from Yodel by InPost

Hi Steve,

I'm truly sorry to hear how consistently poor your experiences have been with Yodel — it’s unacceptable that your parcels are repeatedly delivered to insecure or incorrect locations, and I completely understand why you feel let down. It’s especially disheartening to hear that your concerns haven’t been properly addressed and that you’ve had to go to such lengths to avoid using our service.

I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk  with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review?

Thank you, Yodel Team.

Review of Rennie Tool Company

Review of Yodel by InPost


Rated 1 out of 5 stars

Yodel continually deliver to the wrong…

Yodel continually deliver to the wrong address half a mile away. Utterly useless. Fed up with promises to get it right (Probably promised by yet another BOT).

16 May 2025

Reply from Yodel by InPost

Hi Steve,

That sounds incredibly frustrating! A delivery service should be reliable, and getting your parcels sent to the wrong address—repeatedly—is absolutely unacceptable. I can completely understand why you’re fed up with empty promises that don’t lead to real improvements.

I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk  with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review?

Review of Evri


Rated 1 out of 5 stars

Yet another lazy incompetent driver…

Yet another lazy incompetent driver taken on by Evri. I've suffered many useless Evri drivers, however the previous two drivers were very good, however the latest driver can only be described as incompetent and lazy. Over the past three weeks or so, I've had Evri deliveries left in full view of a public road around 500 yards from my property. Trying to complain via the Evri website is a waste of time as it's manned by bots. Emails are sent out by bots, replies to emails are done by bots, so no humans to address the specific issues I'm experiencing. Oh, how nice it would be to speak to a human to sort this issue once and for all....
Just a few tracking numbers of failed deliveries...
H00MTA0051960443
TZYDYA0164663962
TZYDYA0164679484

1 May 2025
Unprompted review

Reply from Evri

Hi, I'm sorry to hear of your poor experience and thank you for taking the time to leave your feedback.
Please be assured that every parcel and every customer is really important to us. If you need help, please visit our contact page at https://www.evri.com/help-and-support/help-centre#/ or call us on 0330 808 5456, leave us your details on a voice message, let us know if you prefer a call back or an email and one of our Customer Services team will be in touch so we can understand what went wrong.
Thank you, Charity

Review of Yodel by InPost


Rated 1 out of 5 stars

Why can't the Yodel driver read the…

Why can't the Yodel driver read the address labels and deliver to the correct address. Today was the third or fourth time in the last 30 odd days my parcels have been delivered to an address 1/2 a mile away. I'm now telling my suppliers to use anyone bar Yodel. Total incompetence. I was told this won't happen again, but....

11 April 2025
Unprompted review

Reply from Yodel by InPost

Hi Steve,

I’m really sorry to hear about this ongoing frustration. Repeatedly having parcels delivered to the wrong address despite clear labels shows a lack of care and attention. It’s completely understandable that you’ve lost trust in the service after multiple instances like this. Please know that we are committed to improving our service to ensure accurate deliveries in the future. Your feedback is important to us in helping drive these changes.

Review of Yodel by InPost


Rated 1 out of 5 stars

Try reading the address label to…

Try reading the address label to deliver to the correct address. Why should I have to scratch around to find my delivery and spend time collecting from 1/2 mile away?

9 April 2025

Reply from Yodel by InPost

Hi Steve,
I sincerely apologise for the frustration and inconvenience caused by this situation. I completely understand how upsetting it is to have your parcel misdelivered and to then go through the hassle of tracking it down and collecting it from such a distance. This is not the level of service you should expect. Please know that we are committed to improving our service to ensure deliveries are made accurately to the correct address in the future. Your feedback is important to us in helping us make these improvements.

Review of Shiply