CU

customer

United Kingdom

Reviews

Review of Force Fit


Rated 5 out of 5 stars

Force Fitness are a lifeline to me

Force Fitness are a lifeline to me! Having been diagnosed with NAFLD, I decided to get fit. The only method of fitness I have ever really enjoyed has been hiking - so 'rucking' seemed the next best thing. It has been groundbreaking for me. Slight injuries since (unrelated to FF and their kit), and I can honestly say that the rucking equipment is durable, high quality, and blends in well with normal clothing (unlike those military type rucksacks). I have since purchased a sandbag from Force Fitness and plan on building that into my fitness schedule. You can tell that this company cares about fitness, and this comes across in their web design, products, quality, and ordering experience. Highly recommended.

28 November 2025

Reply from Force Fit

Thanks for taking the time to share your experience! We're delighted to hear that rucking has become such a positive part of your fitness journey and that the equipment has helped support your training.

It's great to know the quality, durability, and everyday design of the rucking equipment have worked well for you, and we're pleased you've added a sandbag to your setup too. We put a lot of thought into creating equipment that's practical, effective, and built to last, so feedback like this means a lot.

Thank you for your kind words about the brand, products, and overall experience. We really appreciate your support and wish you every success with your ongoing fitness goals! 💪

Review of Shoe Insoles


Rated 5 out of 5 stars

Great experience

Great experience - ordering was simple and the prices are good. Once I had received the 8mm heal inserts, it took a few days for my achilles to adjust. But now? Feels miles better. I can actually go back out and hike. The inserts themselves are good quality, easy to fit, and durable. No qualms in recommending this company.

15 May 2026

Review of Britishdrive


Rated 1 out of 5 stars

100% a scam

100% a scam. You somehow end up there by renewing your license, and they then take £39 a month from your account. We had the displeasure of calling their helpline a short time ago but recorded the entire conversation - so will be sending it to Action Fraud. We have demanded the account closed and are also going to ask for a refund. Do not just let this bunch of people take your money —- take a stand. Call them and record the calls. Update: Action Fraud have assigned us a case worker and crime number. The company behind this scam is DEFINED MEDIA. Their directors - Peter and Ben- also directors at a number of firms who are on Companies House. Refund or next steps. Simple.

5 April 2025
Unprompted review

Review of Raylo


Rated 1 out of 5 stars

I’ve had an iPhone with Raylo (third…

I’ve had an iPhone with Raylo (third one) for two years this month. I don’t need to swap up, so after two years of £49 a month thought it wouldn’t be much to buy it out (I was thinking £350 based on original price of the phone and a couple of months payments). I was told today that it would be £800!!!!!!! Do not do this unless you absolutely know you will not keep the phone beyond 24 months. I’m off to Ofcom and others to make official complaints.

23 December 2023
Unprompted review

Reply from Raylo

Hi,

We explicitly outline how a Raylo lease works and make clear the benefits of leasing clearly on our website at www.raylo.com as well as at key points of the sign up journey.

Leasing is the clever new way to get the tech you want without having to own it. New or refurb, pay way less than you would on contract.

A member of our team has reached out for more information.

Thanks,
Team Raylo

Review of ManCave Natural Grooming Gear


Rated 5 out of 5 stars

Always a speedy ordering process

Always a speedy ordering process, and delivery on time. Price is great - and the soap bar is amazing!! Will be buying again (and again)!!!

31 July 2023

Reply from ManCave Natural Grooming Gear

Thanks for a great review. Love to hear you are getting on with the products !

Review of HelloFresh UK


Rated 2 out of 5 stars

First delivery was...OK

First delivery was...OK. Some of the items weren't exactly 'fresh', but we thought, "well, we had 50% off so couldn't grumble too much". The latest delivery has put us off entirely. Wet bags holding ingredients; Greek flatbread instead of breadcrumbs for a recipe; tomatoes that were wrinkled and not fresh at all; missing smaller ingredients (like creme fresh). Paid £59 for this box, and would rather throw it in the bin. I've cancelled for good. Perhaps your experience will be different -- and when the recipe ingredients *are* fresh, it's tasty and convenient. But for us, this has been an awful purchase and the lesson has been learned...

19 May 2023
Unprompted review

Reply from HelloFresh UK

Hello,

Thank you for leaving a review. Your feedback is much appreciated.

We are so sorry to hear that you have had issues with missing items and poor quality ingredients. I want to assure you this is not the service we aim to provide and it is really disappointing to hear it was your experience.

We work really closely with both the Packing and the Quality team so when something like this happens, we are able to report back to them and they in turn ensure the issue is rectified and it does not happen again. Our boxes are hand-packed, so missing items are surely human error, but the managers in the Packing facility then investigate and make sure this is prevented moving forward. In regards to the quality, the issue is also looked into as we deal with great independent suppliers and they are able to pinpoint the exact issue and resolve it as well.

If you need any further help with this, please reach out to Customer Care using the following link https://www.hellofresh.co.uk/contact-page/?Y29udGFjdA for our contact options.

Best,
Elizabeta
The HelloFresh Team

Review of Brooksdale


Rated 1 out of 5 stars

Contacted me via text message about a…

Contacted me via text message about a refund. Asked for so much personally identifiable information that I got suspicious. So I sent them an email requesting information under GDPR (where my data will be held etc), and that got passed to ‘complaints’. Heard nothing since. Last night I received an email with their new terms - I would suggest you all email and explicitly reject them. I am forwarding this information to HMRC and the ICO for their perusal. This is a scam.

4 October 2022
Unprompted review

Reply from Brooksdale

Hi,

Thank you for your review, we are sorry to hear you are dissatisfied with the service you have received. Brooksdale Ltd are committed to providing a high standard of service to their customers and it is always disappointing to hear about any short comings in the service that we provide.

We have requested more information from you so we may contact you and look into this further.

Kind Regards,

Brooksdale Ltd

Review of eBay


Rated 1 out of 5 stars

Created an eBay account to sell some…

Created an eBay account to sell some used textbooks after passing my degree. Within a day they took my listings down, emailed me that I have been permanently suspended, and there is no explanation as to what I have actually (apparently) done. Nothing. What a despicable way to do business!!

20 July 2022
Unprompted review

Review of CeX/WeBuy - United Kingdom

Review of Tesco Mobile UK


Rated 3 out of 5 stars

Great service and good support

Great service and good support - but really bad data plans that run into expensive territory if you need to add some quickly (which I am finding I do). I was given a 2GB a month limit and find myself having to pay more per month just to get by. My other provider offered unlimited data for less per month...Tesco need to do something about this. Other than that, can't fault them!

5 September 2019
Unprompted review

Reply from Tesco Mobile UK

Hi, thanks for your review and feedback. If you would like some help, drop our Social Media Team a message via Facebook or Twitter and they will help you. They can check if there is a better tariff that would suit you.

Review of ManCave Natural Grooming Gear


Rated 5 out of 5 stars

Mancave really is the best thing since…

Mancave really is the best thing since sliced bread...or washing itself! Priced extremely well and packaged brilliantly, the products smell good and have great ingredients. Having used their moisturisers, hair cream, shaving stuff and shower gels (as well as roll-on deodorant), I'm all-in. Highly recommend. And you can normally pick yourself up a fantastic deal or two. Love it.

30 June 2019
Unprompted review

Reply from ManCave Natural Grooming Gear

That is great to hear, thank you 😀

Review of GoHenry


Rated 5 out of 5 stars

Wanting to teach our daughter the…

Wanting to teach our daughter the importance of earning, saving and spending money well - we came across GoHenry. It ticked all of our boxes: quick sign up; nicely designed card; accessibility; real world use of "plastic" and the ability to pay money in, budget, reward and watch savings grow. Our daughter loves it and we would now not ever be without this. It simply is that good. Watching our daughter use her card and buy an item of clothing - all on her own - and then check the app to see how much she had spent and how much she had left, somehow made us feel that something valuable was being conveyed here..above and beyond spending money.We still think that is the case.

8 May 2019
Unprompted review

Reply from GoHenry

Hi there, thank you for leaving your 5 star review! We aim to provide more than a way to track and manage money, embedding important values while developing great spending and saving habits are what we hope children learn while using gohenry!

Make sure to let us know if you ever require any assistance :)

- Eliott

Review of Thortful