Dave W.

5 stars all the way.
Very helpful staff with orders and other queries. Excellent products which is why I have used Paintman several times now.

The web site provided me with a simple and quick way to make a chage to my motor policy.

What a con. I needed to do some file conversion and their system seemed to work, didn't mind paying per conversion. I really didn't see their auto subscription service. I had a stroke a while ago and suffer with concentration and reading issues. Saw the extra charge on my account, so went to cancel any subscription. What a process, it keeps on trying to direct you to keep the subscription rather than taking you straight to cancellation, that in itself is a sign of a deceitful operation. Raised the pronlem with their customer services but they weren't interested in doing the decent thing.
Con artists.
I referred the complaint to my bank and they have resolved in my favour, partly thanks to the other cases that other people have reviewed on here. Well done people, together we can fight against these scummy organisations.

My car suffered a breakdown today about 30 miles from home.
Their local agent was with me in about 30 mins and agreed a roadside repair wasn't an option so efficiently recovered the car to a garage near home and then dropped me off very close to home. Been with Brittania for some 40 years, don't think I'll ever change with service like this and have seen others let down by the bigger organisations. Thank you again.

Underhand bullies.
They tried to force my elderly mum into having a smart meter. Without her permission they arranged an installation daye and had one of their agents call round to check. My elderly mum simply does not accept random callers at her house.
Scottish power seem to think it's okay because it was a subcontractor rather than themselves. No, Scottish Power should still be accountable for their actions. It's not on.
I received a pathetic apology of a phone call from someone who sounded like they couldn't give a toss and it was just their job to phone back.
Account now taken elsewhere.
They should not ne allowed to operate like that, bullying elderly people. Disgraceful, underhand tactics.
Should be ashamed of themselves.

Yet again their incompetence and bad attitude shines through. Unauthorised caller at my elderly mums address pressurising her in to having a smart meter, unauthorised appointment made to get the change done.
She was upset and confused by it all. So difficult to get through on the phone and when I did they were unbelievably incompetent.

Been meaning to pop into Pink Sage for a while now and today was the day. Service and quality delivered by staff passionate about what they do.
Looking forward to next time.

Wow, it's bad again.
Engine fault, repair needed, so booked in for repair.
Ramp declined to pay the claim for new spark plugs on car now with 80k miles on as they are a service item. No indication in the service manual they have ever been replaced, not even at 67k and 78k while in my ownership, by CinchCares chosen service partner - Halfords. Halfords can't even be bothered to use manufacturers recommended grade of oil, they use what Haynes manuals recommend.
What a shambles of a combination of Cinch Care, Ramp & Halfords.

Booking through an intermediate agent (Ramp) had it's problems but thankfully the centre manager soon had it sorted.
Would have been a 5* if not for one issue.
They would rather use Haynes recommendation for oil grade rather than the specific vehicle manufacturer and it's not open for discussion. Incorrect grade of oil has been used for my car.

Has to be the worst in their field. In the past year I've dealt with Legal & General, Aegon, Countrywide, even the WTW team for my Vodafone pension, but the Lifesight team within WTW have to be the slowest and most useless there is. Wanted to complain to the trustees but they even make that unreasonably difficult.
Hope to be rid of them soon.

I can only rate them as a 3 star, and that is mainly in relation to my Vodafone pension which I would have given 5 star.
The fiasco with my Schlumberger pension, which is my smallest and oldest has so far taken over 6 months due to their slow processes, twice the forms as they have split an already small pension in to two parts, one so small that my annuity providor can't take it on. Why split and leave something so small ?

4 night visit to London, all of using our London Pass. Two full days out in Central London making the most of the pass as we went.. visited Tower of London, St Paul's , took a tour bus plus lots of walking, taking in a few bars as we walked.
Final day was a drive towards home but via Hampton Court and Windsor Castle. Such great value and there are still things we didn't get time for, so they'll keep for another visit.

I didn't really have a problem with Shell Energy but today I had a call telling me I should have a smart meter.
I asked why he was calling me from Shell when they have sold out to octopus energy.
No explanation given he just ended the call. No wonder people get fed up with such calls when they are rude and incompetent.

Cinch care and their partner Ramp are shocking.

Car bought from Cinch and with ongoing Cinch Lifetime care malfunctioned at the weekend, lost most power while about to join a busy dual carriageway.
Dash warning saying engine fault repair needed. Limped the car back home the half mile.
Since care unavailable on a Saturday so called main dealer. They advised it needed to be booked in through cinch/Ramp and it shouldn't be driven.
Finally got hold of cinch they say it's not a breakdown they will attend to.
Why ?
No explanation.
The are now investigating and should get back to me within 8, yes eight weeks !

Update Feb 24
Wow, I had a phone call from RAC complaints review team agreeing that I was wrongly denied a service call. No thanks to Cinch and their agent Ramp. Seems that Ramp were not properly reporting my ongoing cinch care to RAC . What a shambles Cinch Care is.

Excellent. Delivery driver bringing the mini bus to me had trouble with the way it was left by the previous hirer but he made a fantastic effort to hand it over to me clean and tidy. Much appreciated.

The rest of the process was all good and helpful to ensure all went well with the hire.
I would certainly use them again.

Visiting a few times in recent months to view, purchase and collect items.
Always a pleasant unrushed experience.
I'm sure to return.

Dreadful sevice.
Told me nothing I didn't already know and were more interested in their fees than the extra benefits they could produce for me.
Then block me from their Facebook posts.
Enough said, un-trustworthy

Facebook spam/scam review staff seem to be absent or just couldn't give a flying fig about getting scam and spam posts blocked.
These are repetitive scams/spam every day and nothing is done. They just report back that the posts don't go against community standards. Get a grip you thick dopy lot and do something useful, seems like you wouldn't recognize spam if you were slapped in the face with it.
You are allowing many UK groups to be constantly spammed by such dross as fake competitions, money vouchers from Aldi, Asda, Amazon, fake jobs, offers, etc. Spam that then has fraud and scam links.
No wonder MZ wants to lay off a lot of useless muppets. I'd sack the lot of you and get some useful staff in as you seem to be about as useful as chocolate fireguards.

30 odd years a customer, 15 years as an employee/senior manager. I'm also a shareholder and have a Vodafone pension. I'm disgusted with what they have become since I was there from almost their beginning as Racal Vodafone.
Dreadful customer service, absolutely not budging on a requested customer loyalty discount even though I was on an unlimited max tariff. Over the past 2 years I've now moved all 3 of my lines away from Vodafone because of their couldn't care less attitude.
Myself, son and mum are now with an alternative network.
30 years a customer counts for nothing with these morons.

In the past I even handled complaints from Sir Gerry Whent, Chris Gent & David Jones. Unfortunately it seems Vodafone are now part of the computer says no era.

Lovely balloons, reliable delivery and excellent customer service when needed.