Quinn Rich

Disgusting! Avoid using this platform there is no buyer protection.
Ordered an item and seller sent an incorrect one. Opened a dispute with clear evidence and it was still found in favour to the seller. Looking after their own. Fraudulent sytem avoid at all costs!!

Great service from Lee. Ordered leads for a fishing trip to France and within a few days they were delivered
Faultless experience and fantastic quality leads. Highly recommend!

I have had a fantastic positive experience with this retailer
Placed an order of a couple of items, the postage was quick. I had a small issue with one of the items, on confirming a few details with them there was no hesitation to send out a replacement
I find I have had quite a few issues with some of the big airsoft retailers, this was my first purchase with these guys and it was an extremely positive and refreshing experience
Frank was extremely helpful and I will definitely place further orders with them
Thanks so much

Avoid these at all costs. Terrible company, a lack of care, customer service and a very bad service
Added import charges to an item that didn’t need any charges at all
No care for anyone AVOID AVOID AVOID!!

There isn’t an option for zero or minus stars or it would’ve unfortunately been that
This has been a very frustrating and disappointing journey for me that still has no resolution
Ordered an airsoft rifle on the 31st July. Standard delivery but website states they will send out same or next day if before or after 3pm
A few days passed and I politely asked if they had an idea when delivery may be as I live alone and will need to arrange to work from home
Zero response despite emails and web chat. Eventually have had hit and miss emails with no accountability or attempt to resolve this
Currently 12 days on since purchase and still no item or resolution
Disgusting!!
Update. 15 days now no resolution. Contacted the owner who initially responded but has since not engaged. Item is still showing as in stock and ready to ship on both websites but I still haven’t got my item
I’m now involving trading standards who will hopefully aid with resolving my issue and the false advertising of showing as items in stock ready to ship but apparently they can’t source my item anywhere!
I would avoid purchasing from these people at all costs, not only a failure to provide an item or to resolve it but all the lies that come with it
A shocking way to operate a business!

Always easy and straightforward would recommend

It’s always a faultless experience with BR. Great shop and extremely friendly and helpful staff. They are always keen to offer advice and make you feel included. I have had negative experiences with most of the big airsoft retailers, this is one of the very few that I have never had any issues with and it’s always a positive experience
The shop has some great stock and the range is very convenient and a lot of fun
I would highly recommend anyone to visit BR
Thanks Dan and Team

It’s ridiculous trying to deal with these people. Impossible to speak to someone

Faultless experience
Ordered goods and they were delivered within a few days. Thank you

Do not buy from these scammers. There is no buyer protection when things go wrong
A courier left a package in a very stupid place without any card left to inform me where and in turn the package was taken
Ali express refused to protect me despite an appeal with evidence. I also had items that did not match the description and missing items from orders
UPDATE just as I expected from the response making out they care all for show, received an email but still not interested in resolving the issue still received another not interested email it’s all for show when everyone can see!
It is not up to me to chase a courier, I don’t have a contract with them you do, the delivery forms part of my purchase and is a service linked to you not me so it’s YOUR responsibility to chase them don’t for a minute think it’s the buyers responsibility just another prime example of trying to get out of any liability!
Account will be deleted the minute my last order arrives
Avoid at all costs

Purchased furniture that was sub standard and not fit for purpose, seller took my money and no interest to resolve. Trying to contact Amazon as it was purchased on their platform to try and get support and you can’t even contact them zero help still allowing sellers to sell sub standard goods even when multiple bad reviews so you can’t have one back

Shocking! Spent 1K on a power barrow in may 24. The barrow was faulty after a few uses and I reported it on the 8th July. I tried to be patient with them as they were the seller not the manufacturer but when Jan 25 came I’d had enough of them not taking ownership and resolving the issue
We are now towards the end of feb 25 and the barrow has been returned and I am still chasing the refund
Will be contacting trading standards and the credit card company for a chargeback

Moved house last march and gave the meter readings to an agent on live chat and didn’t hear anything from them and no monthly debit taken, I then get a bill in the post and contacted another agent and stated this should’ve been set up and the debit still in place following me giving the new property address and meter reading. The agent was really helpful and helped resolve the issue by reinstating the debit with a little extra added to cover the bill so I didn’t have to worry about paying it in one lump sum. Agent was great and a credit to them

Don’t waste your time with these they are an absolute joke
Policy renewed because I wasn’t able to cancel within the cooling off period in time, I had previously raised a complaint because they kept changing the payment dates despite all the years I’ve been with them telling them time and time again the dates that are only convenient for me in the month
I didnt even get a final outcome to the last complaint and again policy renewed and instead of having the details on file regarding payment dates specified every year again random dates nowhere near my specified date
I will be raising another complaint and will never be renewing with these again it’s like talking to a brick wall

Overall a good experience friendly staff easy shopping but I am still awaiting the other half of an order
I've checked the tracking via the courier and it's showing as being delivered to store but the store hasn't contacted me to advise it's ready which is disappointing

2 words come to mind. Ends and bell.
Placed an order late October with 6 day delivery received nothing. Emailed after 14 days ignored had to contact the bank to do a chargeback
Thick scrotes shouldn't even be part of the angling community

Worst retailer on the planet
My parents bought a fridge and when opened it up found it damaged. Contacted them via live chat and were advised to return it for replacement. I had to make a trip to my parents and again to store and back to help my elderly dad return it
We took the replacement back and when unpacked.it found they had given the wrong item. We then contacted them and could hardly understand anything the agent was saying as they weren't English and there was a huge communication breakdown and again I had to make a seperate trip to my parents and back to store to return it yet again at our cost of time and fuel
Opened it.up.to.find again a damaged item! We are now.refusing to return it at our cost and have given them the option to collect it and deliver a replacement or we will be contacting Devon live, spotlight and trading standards and making a claim through small claims court
Despite having the sale of goods act read to them they are refusing to resolve it and are expecting us to take a further hit of returning it which isn't happening! Customer service is the worst this firm should do everyone a favour and cease trading. We will take the matter down the legal route and apply for reimbursement for all the time and money spent on fuel trying to resolve this to date
Disgusting!

Absolutely shocked how I've been treated with these.
Financed a vehicle turned up and found damage and parts missing
Raised a complaint and was told speak tomthe.dealer and if no resolution.comtacr them
Dealer has messed me about and now.refusing to engage and now I'm told it's after 30 days and because the faults are maechanical I can basically shove it they are not interested but still want me to pay nearly 10k! Disgusting will be going to the national press and watchdog.
Reema motors are the dealer
Google them and beware
Direct debit cancelled see you on watchdog!!