Disgusting
Disgusting! Avoid using this platform there is no buyer protection.
Ordered an item and seller sent an incorrect one. Opened a dispute with clear evidence and it was still found in favour to the seller. Looking after their own. Fraudulent sytem avoid at all costs!!
26 October 2026
Unprompted review
Reply from DHgate
Dear Quinn I apologize for what happened.
. For further assistance, please contact our customer service team directly and please contact us via the following method: Open your DHgate app, go to [Account] - [Contact Us] - [Order-related problem/Report issues] - [Online Service)."