France
Review of Ecox
Reply from Ecox
Bonjour,
Merci pour votre retour ! Rapide et correct, c'est déjà l'essentiel — et si un jour vous avez une remarque pour que ce soit encore mieux, n'hésitez pas à nous en faire part en magasin.
L'équipe ECOX
Review of jAlbum
Easy process to build albums. Wording for skins options somewhat cryptic, not intuitive. E.g. PhotoSwipe that I use the most.
Reply from jAlbum
Thanks for your feedback. What skin are you referring to?
Review of DxO
Quick support to help resolve a feature issue that was indeed mistake on how I used it.
Changes from earlier version made me miss a setup for 'repair' tool (transparency).
Reply from DxO
Hello,
Many thanks for your kind words! We’re glad our support team could assist you quickly. It’s true — changes between versions can sometimes hide familiar tools, and we’re happy you spotted the ‘repair’ tool setup in the end.
If you ever need a refresher, our user guides are here to help: https://userguides.dxo.com/
The DxO Team
Review of DxO
Great tool for processing images, features all common options needed, also local adjustments, masks, etc. Denoising options work great, so using cameras a very high ISO is no more a problem.
The cost is relatively expensive, especially for upgrades which are not valid for all previous versions.
Reply from DxO
Hello, thanks for your great feedback! We're glad our tools support your workflow, especially with high ISO shots. We’ve noted your point on upgrade pricing.
The DxO team
Review of jAlbum
Really easy to import lot's if images and folders.
Preview mode really valuable.
Some pages/site settings are complex, especially in the 'skin' section, but I guess that's coming from the skin' authors.
Yet, better organize options and check boxes could help.
About sort options, can we sort by EXIF shot times ? or by file time stamp like 20250729_151200 ? Not sure these options exist.
It seems the album config is saved as soon a change is made, making difficult to revert in case of mistake.
Reply from jAlbum
Hi. Yes, you can sort by camera date. Use the Search Bar to find any setting you're looking for (CTRL+SPACE)
Review of Pixartprinting FR
travail rapide et de qualité. Toutefois, les contraintes de format sont parfois peu claires (marges, fonds perdus..); les gabarits idem.
Les factures également sont parfois non disponibles sur le site.
Review of Photobox
Tirage tronqué non conforme à la pré-visu.
J'ai du refaire (sur un aiutre site).
Reply from Photobox
Bonjour,
Nous sommes désolés d'apprendre que vous n'êtes pas satisfait de votre commande/produit que vous avez reçu de notre part.
Afin de pouvoir approfondir notre enquête et, nous l'espérons, trouver une solution appropriée, nous vous demandons de bien vouloir contacter notre service clients par mail : https://service.photobox.com/hc/fr-fr/p/contact
Veuillez nous communiquer votre numéro de commande et une brève description de votre réclamation dans votre message.
Nous vous remercions de votre attention et restons à votre disposition.
Allison
Review of jAlbum
Easy to import images/folders, select, move, etc.
The options for album creation are complex & scattered, not so easy to manage. Some options seem 'cryptic' by their names.
Also, WHERE is exactly saved the full album, images, HTML pages, etc... does not appear clear [yet ?].
When loading my full album (with sub-folders), it did not load 100%, few folders are missing, no idea why.
Regards.
Reply from jAlbum
Hi. This page should clear things for you: https://jalbum.net/help/Managing_images_with_jAlbum
Review of Spareka
2 fois de suite la pièce livrée n'est pas celle commandée !!
Reply from Spareka
Cher client
Après vérification comme indiqué par mail aucun autre produit n'était disponible.
Je vous invite à utiliser l'étiquette de retour pour bénéficier d'un remboursement.
Merci pour votre confiance.
Service Client SPAREKA