Shane Smith

Hi Shane, thank you for your feedback. In order for Shpock to become a sustainable platform and reduce our dependence on advertising, we are starting to require a small subscription fee to use our service. Your membership comes with a plethora of additional features:


• Unlimited listings: You can list as many items as you'd like in any categories (Premium membership required for Premium categories)
• No more ads: You won’t see any ads in the app or on the website
• Membership badge: Show your support to Shpock with a badge on your profile
• More photos: Upload up to 20 photos for each of your listings
• Longer item lifetime: Your listings will stay online for 90 days, instead of the usual 30
• Free promotions: Promote 2 listings a month for free and get up to 12x more views
• Priority Support: your requests will be answered within 3 hours during our business hours


If you have any further questions, please don’t hesitate to contact us at support@shpock.com.


Kind regards, your Shpock Team

Hello,

Thank you for taking the time to write your review.

We are happy to hear that our service was excellent, and we look forward to welcoming you back in the future.

Kind Regards,
The Ryobi UK Team

Hi, we have just sent an email to you directly.

We do show photos on the reports (where available), however the vehicle you have checked doesn't have a 'salvage history' listing, so unfortunately no photos of the damage are available for this vehicle.

I have sent over details of the insurer over to you by email and if you have any further questions, you can contact us on info@cartaxcheck.co.uk.

Many thanks,

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Hello Shane,
thanks for your feedback! We're glad to hear most of your experience went well. We're sorry the check-in process was difficult and will work on making it smoother in the future.

Kind regards,
Tom from SunExpress

Thank you for your feedback! We really appreciate it! 😊

Demon Tweeks.

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Hi Shane,

I deeply apologise for the completely unacceptable situation, where your parcel has been marked as delivered but has not actually been received, understandably causing immense frustration and disappointment. This shocking failure in care and professionalism is profoundly regrettable and falls far below the high standards you rightfully expect and deserve. Thank you for bringing this to our attention. Please know that we are committed to improving our service to ensure timely, accurate, and properly managed deliveries in the future. Your feedback is invaluable in helping us make these improvements.

Hey Shane,

Great to hear — thanks for the continued support! Always glad to have you with us.
Best of luck on the competitions
The Elite Team

Hi Shane,

Thanks for your review.

I'm sorry to read about your recent experience.

If you'd like us to investigate the points you've raised, please kindly send your complaint including your booking reference to trustpilotreviews@jet2.com. A member of our friendly team will then be in touch in due course.

Thanks again for your review.

Kind Regards,
Gemma Stocks
Customer Service Executive Support