MJ

Mrs Jane Smith

United Kingdom

Reviews

Review of Axminster Tools


Rated 5 out of 5 stars

Easy online ordering system which…

Easy online ordering system which clearly shows all items in stock, confirmation of order and when dispatched usually same day if before 4pm. Courier then takes over through to delivery. Used many times and very consistent.

9 October 2025

Review of Data Powertools Ltd


Rated 5 out of 5 stars

Very slick service

Ordered 2 circular saw blades, I was able to track the delivery which happened the following day within the time slot I was given. Very slick service

8 May 2025

Reply from Data Powertools Ltd

Thanks very much for your kind review and your order!

Regards,

DPT

Review of Data Powertools Ltd

Review of British Hardwoods


Rated 5 out of 5 stars

Ordered some European oak planed all…

Ordered some European oak planed all round. The timber was delivered as agreed by British Hardwoods, it was straight, reasonable colour match and machined to the agreed dimensions. I have previously bought timber before from B/H and the consistency is excellent.

27 March 2024
Unprompted review

Reply from British Hardwoods

Thank you for your continued custom which is much appreciated. We hope to to hear from you again soon!

Review of POWERTOOLMATE


Rated 5 out of 5 stars

Checked with phone call prior to order…Br

Checked with phone call prior to order as the price was best on the internet. The staff dealt with my query in a very professional manner and gave me the confidence to proceed as I was purchasing an expensive power tool. To sum up, excellent company, excellent staff, excellent delivery and excellent product. Very satisfied

27 February 2024

Review of British Hardwoods


Rated 4 out of 5 stars

Excellent timber poor delivery with DX

Excellent timber, but colour variation on the 2 wide boards would have been an issue for jointed table tops, however British hardwoods had been very generous in the lengths they supplied meaning I was able to overcome the problem.
The delivery was not as stated as DX didn’t notify of delivery day or time slot and left it on the drive in bad weather and drove off. We were at home and nobody tried to make us aware of the delivery -this I’m sure can be verified as DX didn’t even have a signature of proof of delivery.
I recognise that delivery companies often let good suppliers down but felt they need to be aware of their performance. I will certainly buy from British Hardwoods again as a company without hesitation but would prefer to pick up suitable sized items as DX let them down.

16 November 2023
Unprompted review

Reply from British Hardwoods

Thank you for your review and your kind words about the timber we supplied for you. We're sorry to hear that your experience with DX Freight was not good and we will certainly feedback your comments to the DX Representative.

We hope to hear from you for your next timber order, and you would be most welcome to collect from us in person.

Review of Trend Tool Technology


Rated 5 out of 5 stars

Cliff in Technical support responded to…

Cliff in Technical support responded to my husband’s questions on router and cutter capabilities. The response was quick
, very detailed and in a very supportive manner. I will now follow his response with confidence. What an excellent service
Thanks Cliff

1 September 2023
Unprompted review

Reply from Trend Tool Technology

Hello Mrs Smith, Glad to hear Cliff could advise on all your routing enquiries. Many thanks for your kind review! Jack (customer service)

Review of FFX


Rated 5 out of 5 stars

Ordered and it was delivered on time by…

Ordered and it was delivered on time by DPD. I started using FFX this year and the service has been second to none at a price that I could not find cheaper elsewhere. It is nice and rare to have customer expectations beaten in these times.

9 February 2023

Reply from FFX

Good morning,
Thank you for your review.
We are always happy to see our customers receive a level of service which brings them back for their tool needs.
I do hope we can help you in future for any orders you wish to make.
Kind Regards,
Jess - FFX

Review of Stratstone


Rated 5 out of 5 stars

Excellent service I travel 40 miles to…

Excellent service I travel 40 miles to this dealership as my local dealer is poor in comparison

16 March 2021

Reply from Stratstone

Hi Mrs Smith,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Customer Services

Review of IPVanish

Review of Stratstone


Rated 5 out of 5 stars

Excellent customer care as you would …

Following our test drive and subsequent purchase of our E350. The excellent customer care received is as you would expect from such a brand, unlike Mercedes york run by JCT 600. The fact that we are prepared to travel 90 miles round trip from York to Wakefield rather than go to York should help you understand why we gave Stratstone 5 stars.

13 April 2017
Unprompted review