Stratstone Reviews 28,301

This was my first time servicing my Jaguar with Stratstone Tottenham, and everything went smoothly from start to finish, no issues at all. However, I was a little disappointed that my car wasn't clean... See more

John the new sales manager . After everything that had gone on with the last manager John was so helpful and listened to everything . And Aky was very helpful aswell .

Excellent buying experience yet again. This is the 3rd new car we have purchased from Stratstone BMW in Donny. Arjuin Singh from start to finish did an outstanding job, through to the big reveal at ha... See more

I bought a Velar from Stratstone Birmingham North last week… The service received from the front of house ladies to Hamza our salesman was impeccable. After I made my choice, even the main man c... See more

Generally a good experience, arrived and was booked in within minutes by Kate, into courtesy car and on my way. My car was in for an A service which was carried out promptly, some repairs were neede... See more

Took wife’s Mini in for a their advice to an issue that a competing dealer garage that bought car from within a month, wouldn’t sort. Fantastic service from Service Team at Stratstone Mini, diagnos... See more

I could not have had a better experience and it was all down to one man. Dee in the lakeside showroom was fantastic. From the moment I picked up the phone I felt the care, attention and support in hel... See more

We recently bought a Mercedes GLA from Stratstone in Leeds and can only say how happy we have been so far with the service we’ve received. David was extremely helpful, responded very quickly to o... See more

A very professional and helpful service team. My vehicle needed an annual service, I received the video explaining the work which had been done so I know exactly how the service has gone and if an... See more

I’ve bought many new cars over the years and haven’t met such a genuine, friendly professional salesman like Brandon. He did everything he could to help my daughter get the car she wanted and within... See more

The Service Rep was very helpful and pleasant. Unfortunately, the promised wash and vacuum was missed. The service desk was closing at 1 PM, so we were offered a reimbursement for an external wash. Gi... See more

New location of premises on an industrial estate in Rayleigh is awful and very expensive to use taxis during the rush hour. Also given no showroom I will not ever buy a new car from Stratstone as I ha... See more

Just bought my BMW X1 via Nathan in the sales team. Really nice guy, very helpful, and did me a great deal against my part exchange. I live near Derby and have some medical issues and he delivered the... See more

We had a first rate experience at the Leeds dealership. We couldn’t fault the staff for their attention to detail, their friendliness and first rate service. They were attentive, gave us the time we... See more

We are returning customers to giffnock Mercedes. after 3 yrs we looked at upgrading. Sandy was outstanding and did everything in his power to source us a newer model A200. No pressure at all. Service... See more

Picked my new car up on Friday, very happy with the car and service I received from the Tyburn Road dealership, who kept me updated with my car journey. Big shout out to Jack who was very knowledgea... See more

Fantastic experience, I was amazed at the great service I got, sales rep Edgar was not pushy to sell but instead explained everything pros an cons an found the car I really wanted. I got a fantasti... See more

Excellent service with Neil Perry conducting business with the skills of a master of the art of customer service. I went in to buy one car and was so pleased with the service I bought a second one whi... See more

V good atmosphere and warm welcome staff. They are very cooperative. Especially i should thanks the manager Miss Sarah, Lewis ans Alex. They are wonderful and very professional guys.

Brian was very pleasant and easy to deal with. He was honest with his advice and opinions and assisted me with the decision rather than put me under any pressure

Rosie made the buying of a new car simple and hassle free keeping me updated on the progress nothing was too much trouble I also have to thank Megan for a hassle free process with the paper work it... See more

The experience was a pleasure all the way through, from booking the service to being looked after by the Service Manager Steve, courteous and professional. My courtesy car was a brand new GLC 300e.... See more

I’ve just left Audi Stratstone Halesowen , I didn’t think I’d ever go back to there being as I’ve had in the past 2 not very well informed Sales Executives , but never the less I did find myself... See more

We were contacted the day before our visit to confirm all was still on schedule. The staff were charming and the works, which were carried out while we waited, were completed in the time given.

Brought a car from Colchester Mercedes and dealt with Billy Turp. What an absolute credit to the company. First class service from him. Would definitely buy from them again

Fabulous experience Phil was very attentive from the start of the process by sending a video of the car...I thought this was a great touch. Kept me informed throughout

recently purchased an Audi Q5 and had the pleasure of working with Leon throughout the process. From the moment I walked in, Leon was professional, knowledgeable, and genuinely focused on making sur... See more

I found dealing with Audi dealership very straightforward. Mark Finney, who assisted with my purchase was knowledgeable and efficient throughout, always called me back if I left a message and was hel... See more

Just had my car delivered Q3 AUDI 22 PLT 17/10/25.l can not thank Irena Torra enough for all the time and effort she has put in throughout the week to present my car in... See more

I did not like the attitude of certain members of staff. My vehicle was with the garage for two and a half days when the work should only have taken a few hours. There needs to be a more proactive att... See more

I dropped off my car early. I got the message about my service having been done and made my way. The courtesy wash had not yet been done (my fault as I turned up earlier than agreed) and I could no... See more

Everyone at Porsche is pleasant when you walk in. I wandered around looking at the show vehicles and Dan found me. There was no waiting and no unexpected news or delays. The updates came through an... See more

Dealt with three lovely people who kept me updated on my car’s progress through the workshop. Nothing was too much trouble. The job was completed well within the given time scale. Generally made me fe... See more

Outstanding Customer Service from Olivia at Stratstone. Her attention to detail and empathetic nature got my repair sorted and me back on the road quickly. Olivia is an asset to BMW and would highly r... See more

Booking was easy (easier than other main dealers of other Franchises I have used). No delays in getting a booking. Kept up to date at all times on collect and return service and drivers were friendly... See more

From booking the car in for M.O.T & service to collecting the car all went well , Polite, courteous and kept up-to-date with proceedings

I went to Audi Tamworth to look at cars, I had a great experience, nothing but kind, patient and helpful! Paul Parker and David Pacey were amazing and I couldn’t have had a better experience!

We had a fault with the washer system on our 1 series after speaking to Natasha everything was resolved with no issues. 10/10 for your service thanks Natasha.

What a fantastic experience. Dan a technician was extremely professional courteous and helpful. He looked at the wing mirror of my car, took it off and rebuilt the inside of it. I was back on the road... See more

Kate Hutcheon was absolutely fabulous in helping me get everything sorted as quickly as possible. Her professionalism and prompt assistance made the whole process smooth and stress-free.

The lady on reception and the young lady on service reception were great. After some confusion with the booking from your head office, they sorted this out with a smile and no trouble.

Just taken delivery of an X1 although through another dealership. (Not the fault of Derby but couldnt source one through them). However as I was going to have the car sericed at Derby I thought it onl... See more

From moment the reminder came up booked in within a week , left vehicle and was told 6 hours , got call to say completed , very helpful and professional

A good experience. Everything was explained well and I was kept informed at all times. Kevin was very efficient and helpful

I had an outstanding experience at Mercedes-Benz with Shihad ! The entire team was knowledgeable, courteous, and went above and beyond to make sure I found the perfect Mercedes. The purchasing proces... See more

Joao (JP) was amazing and very friendly and helpful and I will definitely be going back to him

Great customer service, my car came out spotless & the service was carried out in perfect time

Very efficient. Ordered a taxi for me to get to work and rang me and ordered a return taxi when the work was complete. ( Many Thanks )I was informed in advance of hoe long it would take