CU

customer

United Kingdom

Reviews

Review of John Banks Group


Rated 4 out of 5 stars

The entire process was straightforward

The entire process was straightforward, with clear timelines provided at each stage. Communication was consistent, and I was kept informed throughout. There were no unexpected complications, which made the experience much easier to manage.

23 June 2026
Unprompted review

Reply from John Banks Group

Thank you for taking the time to leave us a five-star review.

We're delighted to hear that you found the entire process straightforward and that our team kept you informed every step of the way. Providing clear communication, setting realistic expectations and ensuring a smooth, hassle-free experience are all things we strive for.

It's great to know that everything went to plan and that there were no unexpected complications. We really appreciate your feedback and look forward to welcoming you back to John Banks again in the future.

Review of Staysure Travel Insurance

Review of We Buy Any Stairlift


Rated 4 out of 5 stars

Easy to deal with and efficient

Easy to deal with and engineer who removed the lift was quick and efficient.

7 May 2025
Unprompted review

Reply from We Buy Any Stairlift

Thankyou for your kind review, its greatly appreciated

Review of Evri

Review of Evri

Review of Evri

Review of Coopers of Stortford

Review of Evri


Rated 5 out of 5 stars

Excellent service

Both recent deliveries came within the times indicated. Packages were in good shape and the driver was friendly and smiling. Everything one could ask.

5 October 2020
Unprompted review

Review of DPD UK

Review of LightBulbs Direct Ltd


Rated 3 out of 5 stars

Ordering was easy but delivery was slow

Ordering was easy but it took a long time for the order to be sent and I had to ask about it. I know times are more difficult but there was no indication of a likely delay when ordered.

21 April 2020
Unprompted review

Review of ESET UK | Antivirus and Internet Security Solutions


Rated 4 out of 5 stars

This is an excellent anti-virus service, but sometimes difficult to manage

This is an excellent anti-virus service which we have used for a good many years. The renewal process can be a bit confusing, as can the interface that controls settings etc. But staff at tech support are very help full.

15 March 2020
Unprompted review

Reply from ESET UK | Antivirus and Internet Security Solutions

Thank you for your review, if there is anything we can do better please let us know.

Jade Hansford
Customer Services Team Leader

Review of Coopers of Stortford


Rated 4 out of 5 stars

quick service and mostly good products

quick service and mostly good products. just an occasional failure!

20 December 2019
Unprompted review

Reply from Coopers of Stortford

Hello

Thank you for your feedback, we are glad you are happy with our service

Kind Regards
Brie Walsh

Review of Hurst Iw


Rated 1 out of 5 stars

Could not supply what I wanted

After placing an order, it turned out that you were not able to supply the product I wanted!

12 November 2019
Unprompted review

Reply from Hurst Iw

Good Afternoon

We have to hold our hands up to this one. Our stock control system was showing that we had 2 of the item that you had ordered left in stock. Unfortunately when we went to pick the item for your order we discovered that the stock level was incorrect.

Once again many apologies.

Regards

Mark

Review of Kiwi.com


Rated 5 out of 5 stars

Very efficient handling of problem

They dealt with a serious crisis due to need to change name on booking, and sorted every thing out with great efficiency.

Agent Vinay was exemplary in his understanding of the problem and his speed in dealing with it. It gave me real confidence.

25 August 2019
Unprompted review

Review of Kiwi.com

Review of UK Tool Centre

Review of Easylife

Review of Cambridge Laptop Repair