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MARGARET LLOYD

United Kingdom

Reviews

Review of Autoglym


Rated 3 out of 5 stars

Faulty

The product was delivered with a leakage in box due to item having a faulty cap
Also the courier left the parcel on my door step on show didn’t follow my instructions

11 June 2026

Reply from Autoglym

Hello, Thank you for sharing your experience .

We want you to feel comfortable sharing good or bad news with us.

We are sorry that on this occasion there was a leak from the product packaging and issues with the delivery, please be assured this will be addressed directly with the courier.

We also want to thank you for giving us a chance to help and make things right.

We're using your feedback to constantly look for ways to improve.

Kindest Regards

Autoglym Customer Services

Review of Bamford

Review of NEFF Home UK


Rated 5 out of 5 stars

Experience

I did have an issue after I had paid for an appliance I didn’t hear re delivery etc I spoke to the Customer Liaison Team who dealt with the problem they were excellent kept me informed phoned back when they said they would EXCELLENT

7 July 2025

Reply from NEFF Home UK

Hello, thank you for taking the time to write your review.

We’re sorry to hear there was an issue after your purchase, but we’re pleased the Customer Liaison Team resolved it promptly, kept you informed, and called back as promised.

Thank you for your feedback.

Many thanks,
Sam
NEFF Home Appliance Customer Service

Review of DPD UK

Review of Biscuiteers


Rated 2 out of 5 stars

Very disappointing didn’t arrive on the…

Very disappointing didn’t arrive on the day I chose my Granddaughters Birthday havnt been told if the macaroons are good so can’t comment on quality

15 October 2024

Reply from Biscuiteers

Hi Margaret,

Thank you for your feedback. We understand how important it is for your gift to arrive on time, especially for a special occasion like your granddaughter's birthday.

Please note, with our Royal Mail next-day delivery service, they deliver up until 7pm, but it is not guaranteed that the delivery will arrive on the exact day you selected. We try to make this clear on our website by stating: "Please note this is not a guaranteed delivery date. 95% of deliveries will be made on your chosen date (Mon-Sun excluding Bank Holidays)."

Best wishes,
The Biscuiteers Team x

Review of Superga UK


Rated 2 out of 5 stars

Customer service

14 August 2024

Reply from Superga UK

Thanks for your feedback Margaret. If there's anything specific we can help with then please do get in touch and we'd be happy to assist you - webmail@gldgroup.com
Kind regards,
Superga Team

Review of Bamford

Review of Lancaster Insurance Services


Rated 5 out of 5 stars

The person I spoke to was helpful and…

The person I spoke to was helpful and listened to my concerns and reassured

30 July 2024

Reply from Lancaster Insurance Services

Hi , Thanks for your review! It's always great to hear we're doing the right thing. Thank you, Lancaster Insurance Services.

Review of LK Bennett

Review of DPD UK

Review of Evri

Review of Loaf


Rated 5 out of 5 stars

Excellent service at your Solihull…

Excellent service at your Solihull Store second visit and Staff are very welcoming

6 December 2021

Reply from Loaf

Hello Margaret,

Thanks for leaving us five smashing stars.

We feel over the moon to hear that you've had such a lovely experience at our Solihull shack.The team will be delighted to see your review.

Happy Loafing.

Hamza

Review of Gear4music.com


Rated 5 out of 5 stars

Excellent Service

Excellent Service
I brought the guitar for my Granddaughters 9 th Birthday she was thrilled it is a beautiful shade of pink very well packed can’t fault it at all I would honestly recommend the company and the product

23 April 2021

Review of Collect+

Review of Macfarlane Packaging


Rated 3 out of 5 stars

My order

Three boxes arrived with my order in one was damaged so boxes were also don't expect this when the order was over £100 and paid extra for next day delivery

23 March 2017
Unprompted review

Reply from Macfarlane Packaging

Hi Margaret,

Thank you very much for leaving a review for us on Trust Pilot, I am really sorry to hear that your boxes were damaged and I have asked a member of our customer services team to contact you regarding this.

I apologise again for any inconvenience that has been caused, someone will be in touch shortly.

Kind Regards,
Amy