Mr Mcdougall

LIT Broadband have delivered all that has been promised, with a reliable service, good customer care, and no price increase within the contract period. A very good service, well done LIT Broadband

To LIT,
Jack R attended my home to install full fibre optic broadband, this he carried out in a very professionsl and efficient manner,
I was very impressed with the speed of this installation and Jack's overal knowledge of this broadband system. Jack R is a credit to the LIT organisation, well done to you.

Excellent service and delivery.
First class products.

I contacted Back Market as my I-Phone kept cutting out during phone calls, also the camera photos taken appeared to be grainy and slightly out of focus,
Greg at Back Market made contact immediatly and informed me of the simple process to follow in returning my phone for repair.
I recieved my I_Phone back, fully repaired within three days, I must say that the service provided and the many emails updating me on progres of repairs throughout this process was of the highest standard and a credit to Back Market. Well done, and thenk you.

A very good and prompt response and service

I have used Bulb Energy for the past two years and find them to be exteremly informative and helpful, also, and the main reason for changing my supplier is it is most cost affective in gas and electric priceing.

We ordered two reclining chairs and a two seat settee on 28th September 2019.and we paid the required deposit.
Delivery was made on the 20th November 2019, unfortunately there was a small stain on the front of one of the reclining chairs and was declined acceptance.
On 2nd December 2019 and not having had any contact from SCS I phoned for an update on my stained recliner, good news SCS can deliver the chair on 4th December 2019.
On the 4th December 2019 the delivery was for the same chair complete with stain, once again deliver was not accepted.
Another two weeks went by with no contact or update from SCS so I phoned them (19th December 2019)."Yes we can deliver on 23rd December 2019" says the SCS delivery section, is this for the new chair customer service say they have ordered me? he could not confirm if this was correct, but put me through to customer services, YES they confirmed to me it was for a new chair.
On the 23rd December 2019 my recliner was delivered, alas it was my same stained recliner being delivered yet again.
I then spent one and a half hours talking to various department to try and get a reasonable and truthful solution to my dilema
After no contact or update from SCS I phoned them on 2nd January 2020, onother lengthy call then ensued where I was informed that a technition had treated and removed the stain from my recliner and that they would deliver the chair on 4th January 2020.
On the 4thJanuary 2020 my reclining chair was delivered and to our great relief it was in prime condition and we accepted delivery.

In summing up my experience with SCS I would say the following : The SCS shop, not a problem in ordering the chosen items of furniture.

The customer care service, from start to the finish of this event SCS never once contacted me either by phone or e-mail to update me on
progress with my enquiries, dispite saying that someone will contact me soon!!. All of the contact with SCS was at my expense and time.

The delivery drivers were first class in their service to me and very helpful too.

This is not an experience I would ever wish to go through again.

A first class service, prompt delivery time, and very helpful when placing an order 5*

We had shopped around for our furniture at the usual outlets without sucess, the SCS were by far were the most helpful and efficient in information on the settees material, structure , and dlivery times etc. A most pleasant shopping experience.