Scam Scam Scam do not shop see their other similar profile on trustpilot where they score 1* - I have tried to report this to trustpilot but cannot speak to a human - dreadful. Please do not shop this site. Their reviews are fake and I no longer trust trustpilot as a website. Look at other Lune Londons on trustpilot.
25 June 2026
Unprompted review
Reply from Lunelondon
Hi Thank you for your feedback. We’re sorry to hear about your experience, and we would love the opportunity to make things right. Could you please provide your order details so we can resolve this as quickly as possible?
Excellent service from Kim who went the extra mile on sourcing the paint we needed and calling us back with all the relevant information. Very knowledgable and supportive.
2 April 2026
Unprompted review
Reply from Brewers Decorator Centres
We're happy to hear that you received excellent service! We appreciate your positive feedback regarding the extra effort and support you experienced while sourcing your paint.
My dyslexic and dyspraxic daughter has gained so much from this app thank you. She now knows her times tables off by heart thanks to this, and she'd had school try and teach her so many ways and it just didn't click over the years. The combination of the motivation of getting money back and daily task helped. She is a visual learner. It wasn't easy to start and we had to take a break after she first begun, but once she got into the swing of things it's such a gamechanger to see her maths come on now she knows the foundation of her times tables. Founder has been very supportive
I went to Clark’s Castlepoint today with my autistic daughter. The staff there, Mandy and Abby, could not have been more considerate, thoughtful and knowledgable.
My 11 year old has had a lot of heel pain as hyper mobile and they identified the issue (poorly fitted shoes) and fitted her with new ones and gave me tips (bungee laces from Amazon) as my daughter can’t manage laces which is why I’ve avoided laced shoes which are far more supportive. I can’t thank them both enough for the time and empathy they showed my daughter which made her feel comfortable with the new shoes, and gave me such great advice. You can see they genuinely care about getting the right shoes for your child and won’t be buying children’s shoes from other shops again. Absolute 5* service.
Scam website - do not order. Arrived late from China as was a gift for xmas, not clear coming from china, returns only possible to china (this is not stated on website) by recorded delivery at £16 that I have to organise, absolutely awful experience and cannot believe they are still trading.
7 January 2025
Unprompted review
Reply from BLXCK NORWAY
If you believe you have placed an order with us, please contact us with your order number at admin@blacknorway.com. This will help us quickly locate your details and assist you more efficiently.
We sincerely apologize for any inconvenience or frustration you may have experienced with your recent order. At Black Norway, we are committed to providing the best possible service, and we truly regret if we fell short of your expectations.
Your feedback is important to us, and we take every concern seriously. If you are facing any issues or still need assistance, please don’t hesitate to reach out to us directly. Our team is here to resolve any problems and ensure you have a better experience moving forward.
Thank you for your understanding and for giving us the opportunity to make things right.
Bought a watch for my daughter, within a few months strap broke and face fell off and they said outside 30 days warranty so absolutely awful experience I would avoid if buying anything at all technical
30 October 2024
Unprompted review
Reply from LightInTheBox
Hello,
We noticed your review and we're sorry to hear about your unsatisfactory experience. In order to better understand your situation and address any issues you encountered, could you please provide us with one of the following information: 1. Your full name. 2. Your order number. 3. Your telephone number.
We're here to resolve any problems, and we look forward to your response.