AC

Alan Caldow

United Kingdom

Reviews

Review of T.M.Lewin

Review of loveholidays UK

Review of InsureandGo UK


Rated 5 out of 5 stars

August listened to my dilemma and…

August listened to my dilemma and responded with straightforward answers which made my decision easier to make.

26 July 2026

Reply from InsureandGo UK

Good morning Alan,

We are delighted to hear that August was able to provide straightforward answers, making your decision-making process easier. Thank you for sharing your positive experience.

Best Wishes,
Luke

Review of Boots


Rated 4 out of 5 stars

Smooth order process

No hitches with order and delivery time was acceptable.

17 January 2026

Reply from Boots

Thank you for taking the time to leave a review. It is great to hear that you have had a positive experience with us. We want every customer to feel supported and cared for, and it means a lot to know that we have been able to help.

If there is anything more we can do for you, or if you have any questions in the future, we are here to help.

You can reach us through our Contact Us page on the Boots.com website, where you can send your details through the webform.

If you would prefer to speak with someone, you can open the Further help section on that page to find the right contact number for your query.

Thank you again for sharing your experience with us.

Review of Shine


Rated 5 out of 5 stars

Excellent service

Arrived on time and explained the process. Was courteous and friendly and most importantly did a good job.

12 December 2025

Reply from Shine

Hello

Thank you for your feedback. We are pleased to hear that the technician arrived on time, explained the process clearly, and carried out the repair to a good standard. We are glad you found the service courteous and friendly.

Kind Regards,
The Shine! Team

Review of Royal Finesse


Rated 5 out of 5 stars

Absolutely no hitches

Absolutely no hitches with my purchase and prompter delivery than I expected

28 October 2025

Reply from Royal Finesse

Hi Alan,

Thank you for your kind words and for taking the time to leave us a review.

We absolutely love to hear experiences such as this, we will pass on your comments to our team & we hope you enjoy your purchase!

Many Thanks,
Royal Finesse Customer Support

Review of Master of Malt


Rated 4 out of 5 stars

Good product but poor delivery

Nice product at a decent price shame the delivery was not as good

20 August 2025

Reply from Master of Malt

Hi Alan,

Thank you for your review, I am so sorry to see that you had an issue with the delivery.

Our customer service team are here 7 days a week and if you have an issue in the future please contact us in the first instance, and we will follow up straight away with the courier from here.

We also offer a choice of courier at the checkout, if you have a preference!

Thank you again for you review,
Sarah
Customer Services

Review of Iglu Cruise


Rated 4 out of 5 stars

Good booking experience

A bit quick in manner when spoken to at first but the next conversation was much improved and Helen responded very well to my requests.
Clearly an experienced agent who knows the business and an asset to the Iglu team.

24 July 2025

Review of Cruise.co.uk


Rated 5 out of 5 stars

Quality follow up

The service that was received from Lyndy was excellent as she followed up on aspects of my requests and communicated back.
This is not the norm in my experience and I would commend her for this.
Unfortunately she couldn’t hit the price so I booked with another agent.
Maybe next time Lyndy.

21 July 2025
Unprompted review

Reply from Cruise.co.uk

Hi Alan

We are so grateful for your kind words and 5-star rating.

Thank you for sharing your experience with us. We will pass on your feedback to Lyndy.

We can’t wait to welcome you back.

Kind regards
Customer Support

Review of Boots

Review of InsureandGo UK


Rated 5 out of 5 stars

Friendly

Friendly , helpful and professional service given by Hilda.

25 July 2025

Reply from InsureandGo UK

Good afternoon,

We appreciate you taking the time to share your positive experience.

We are so glad to hear that you found our service helpful and friendly.

Kind regards,

Niyah

Review of Octopus Energy

Review of Leisure Guard Insurance Services


Rated 5 out of 5 stars

Easy to use system with good cover and…

Easy to use system with good cover and a reasonable price.

14 June 2025

Reply from Leisure Guard Insurance Services

We appreciate your feedback! We're happy to hear you found our system easy to use, with good coverage, and a reasonable price.

Leisure Guard Insurance Services

Review of Iglu Cruise


Rated 5 out of 5 stars

Efficient response

Efficient response when my initial contact was on holiday indicates a good team approach to customers needs. My enquiry was satisfactorily dealt with which resulted in me booking my next cruise.

7 February 2024

Review of House of Townend

Review of Yodel by InPost


Rated 3 out of 5 stars

Poor communication

We were informed parcel would be delivered yesterday. We had no other communication until this morning when we were told it would be delivered today. Poor communication yesterday hence 3 star award.

6 April 2023

Review of Avanti Travel Insurance

Review of Toolstation


Rated 2 out of 5 stars

Long wait for order pick up

Doing an order pick up I didn’t expect to wait at least 10 minutes. There was at least one member of staff “circulating” as the other one was dealing with a customer.
Poor service - disappointing as it’s usually good.

21 July 2022

Reply from Toolstation

Thank you for your review, I am very sorry that we have not got it right this time around. Your comments shall be fed back to the right department, We hope to see you again soon so we can do better. Many Thanks, Tazene

Review of Hiatt Hardware (UK) Limited


Rated 5 out of 5 stars

Exceptional customer service

Excellent customer service to help me find extra thumbturns for my bathroom door handles. It is so reassuring to find such a high level of assistance these days. I would have no hesitation in recommending Hiatt hardware .

26 March 2022
Unprompted review

Review of eSpares.co.uk