Jason

This review is specifically for the DHL operating out of ILLZACH France.
I got an "avis de passage" in my mailbox with illegible writting. I assumed it was written "Confort 2000" but there was no address, nothing else. I googled it, but the only place that came up was in Altkirch - more than 1hr15min roundtrip from my home. I paid 15EUR for express shipping and now I am faced with spending another 15EUR on fuel and wear and tear on my vehicle.
I tried their Whatsapp and was redirected to the chat on their website. Waited 10 mins to chat with someone who could do nothing for me but tell me to wait for more info on where the package would be left. Absolute rubbish of a company.

We can send money from individual to individual free of charge using Twint but Salt charges just about CHF12 per year to use this feature. The only way around it is to have them automatically deduct the money from your account. This is on top of all the other valid reasons people have already given here as to why they get 1 star.

Ordered the wrong size frame and wanted to return it, but buyer pays shipping so from France to the UK I would have to pay in excess of 350EUR to ship a frame. I told them they could deduct the cost of return shipping from my payment...The argument from Planetx is "we do not currently have an international courier setup for helping with a return". What a load of BS. Surely if one wants to purchase from them they will ship to all corners of the earth. Avoid.

Where does a company get the idea its ok to charge a customer to pay a bill? 1CHF every month - 12CHF a year - to pay the bill for the service that you also pay for??? The prices keep increasing - time for a change?

I purchased an S25 Ultra early August 31 for 1149CHF. Less than two weeks later the price dropped to 899CHF. I contacted MediaMarkt, asking if they would give a refund - even if not the full difference in price, but no response. The customer should have some rights here when there is a large drop in price like this. We are not all made of money!

Rubbish customer service - you essentially have zero way to return an item if what you receive is not at all what you expected. In addition there are many crooks and dishonest people selling stuff on here. Way too many bad experiences for me. Back to eBay and the high fees I guess.

Absolute trash of customer service. They give the seller 7 days to respond to a complaint and once they respond the buyer has only one day to accept!?!? Dishonest people selling garbage (not all, but many!) done with this crap.

This was our third year going to Crete and also third time renting from GoMega. 1st year was a nearly new Opel in excellent condition. 2nd year a Skoda also in perfect condition. This year we received a Seat which had been put through many hard kilometers. The cover in the trunk of the car did not work. The cover/door to the small coin box below the steering wheel continuously opened over small bumps. The windshield wipers should have been replaced a long time ago. The brakes were noisy. Otherwise GoMega has great service.

When it states the item needs to be "procured" for you -DO NOT ORDER! This means you will wait 3 to 4 weeks for delivery - MINIMUM! 3 weeks since ordering and I've still nothing!

I cannot really add anything more than what others have already posted. If you can avoid flying with BA I would highly suggest booking with any other airline.

5% difference in exchange rate + high friends and family fees - I am going elsewhere. Current exchange rate of CHF to EUR is 1:1, Paypal offers 1CHF = .95 EUR. Taking that much advantage of exchange rates??? Really??? You wont get my business anymore. On top of that the friends and family fees are outrageous. I understand this is a company created and run off of making money on financial transactions, but enough is enough.

Ordered 3 items, none of which fit so they were returned. 1 month after they have received them (Oakley Germany) still only partially refunded. I do not recommend ordering direct from Oakley.

Update 04Nov2024 - after receiving the reply 18 months later from Oakley I sent them a mail like they asked providing all the details and then some. The response: sorry we sent you the wrong customer service email address. For customer service in Germany please go to the Oakley Germany website. What. A. Joke.

Horrible customer service. They offered me to exchange my edge 1000 for a 20% discount in the webshop but the prices in their webshop are astronomical - more expensive than the first price you find in a quick google search plus they are getting your old unit back to refurbish and sell. No offer for replacement parts (rubber for power button is torn).

more than two months since i placed my order. the original order was stated as shipped, then returned, then shipped again, then returned and canceled. they created a second order number which has now been in process for 5 weeks. 3 weeks ago i called and was rudely hung up on. i called back and spoke to someone else who was equally as unpleasant as the first. the last communication i had from them was 2 weeks ago stating "We have forwarded the inquiry to our responsible person".

If you ask me this is a fraudulent website and should be shut down along with all of its sister "companies". What a joke.

I placed my order 1 month ago today. I paid immediately and since then I have received 30 mails from reifendirekt / delticom sometimes with conflicting information. Several of the mails informed me that they no longer had the specific tires I ordered and they offered an alternative, which I accepted. Then I received mails that my order was canceled. Then more mails that the order was returned to their warehouse. Then more mails that they canceled the first order and created a new one...back to the original tires. No tracking information has been provided at any time. I can understand if there is a delay due to the current corona situation, but this is just chaotic.

*** I originally posted this review in 2016, but trustpilot (was likely paid by parcelforce) removed it. If you can’t trust trustpilot who can you trust!!!***


Echoing everyone else on here...Parcelforce is an absolutely horrible company. The tracking information hasnt changed in 7 days and no one knows anything! Why would a company use this shipping concern with such horrible service? UPS, Fedex, DPD...all fantastic in comparison. In fact this is the 3rd time my order was shipped using parcelforce and this is the 3rd time this BS occurs. If any company out there currently uses parcelforce please be aware that if I see you ship with parcelforce I WILL NOT order from you!!!! A complete joke of a company!!!

1 star is too many. Anyone who gives DHL more than 1 star is either an employee or someone paid by the company to leave reviews. Their supply chain sucks. They must route packages in the opposite direction of the destination to start with.

17 days since a pair of skis was shipped from Munich to Weil am Rhein. They lost them! How do you lose a pair of skis!?!?! Now DHL claims they need 2 more weeks to search for them before they process a refund. 2 weeks? Seriously? In this day and age of the internet of things, everything digital and barcoded!?!?

I've been a customer for more than 11 years and I originally posted a negative review of Salt, but the past few years they have made big improvements in the levels of both network service and customer service. My only complaint is that I would like to use my phone occasionally as a hotspot for my laptop, but it seems Salt knows when people are doing this and put a limit on speed.

We just received a notice of change in times to our already booked flights. The only option we had in the email was to confirm the change. Since we wanted to cancel and rebook we had to call in. At CHF .86 per minute this was already absurd. After 12 minutes on hold we finally got connected with someone. They were completely unhelpful and inexperienced. Then she hung up on us! Now we don't know if we have any flight as the moron working there didn't confirm anything - just hung up.

If there is a positive view on this website it was paid for by CheapTickets - buying top reviews is, unfortunately, the way some companies work. Pathetic.

Absolutely rubbish! We have had Sunrise for 6 years for internet and it has always been slow. Recently tried to "upgrade" to one of their faster services and now we are completely without service. No credit on our bill for lack of service, poor customer service. Technical support is a joke. Picking another provider today.