Anne McWade

I bought trousers recently, they are my absolute favourite item of clothing. Such lovely quality.
Not my first item from Apricot, but definitely my fave. I've never had a bad purchase from them, but this was my first delivery. This went without issue.

I had heard lots about these frozen curries, so when I seen the in The House of Bruar I picked 2 Lamb Rogan Josh up. £7.95 for one frozen meal, if they're as good as people say, I'm all good with the cost.
Disappointed doesn't even cover it. We couldn't eat them. Maybe we are spoiled with really high standard curries in the south of Glasgow, but I can't for the life of me decipher the positive reviews. This was a really awful meal. Texture of the sauce (if you can call it that) was weird, really off putting and the meat was dry/chewy.
I won't purchase again.

This site is dangerous. I set up a profile, immediately after setting it up, I was thrown out and now I can't access it; it states my loft in details are wrong. This is despite successfully sending me an email 'welcoming' me, evidencing the validity of my email address.
I now have a profile on this site with my personal details thar can be seen by others, however, I cannot access it; way to make people feel vulnerable, POF.
I've attempted to make contact via the 'contact us' link on the email they sent to my, apparently, invalid email. They have failed to respond to my request that to profile is deleted.
Left with a profile on an app with photographs of me and personal details that I cannot access.

Ordered on the 22nd November, it's now the 9th December, no product has arrived. I have no confidence in this company or that I'll receive the product.
Update following below response: they 'reached out' to me following this review, not prior as intimated with 'we have already'.

My car was written off outside my front door, whilst parked one evening. I called one call immediately and provided all the details; ALL the details. I was advised that the incident had been recorded and that i should call back in the morning to finalise the claim when the claim team was in. I called back in the morning; they had no idea what i was talking about. None of the details had been recorded. I had to go through the entire thing again. This includes all sorts of details in addition to the narrative of the incident, it includes the details of the van that hit my car; the registration plate; the other cars damaged; their owner details; witnesses and their details as well as statements; and the subsequent incidents that occurred that required police input. Despite the stress caused; the call handler presented with a distinct lack of compassion for the experience i had or the fact i'd already spent over an hour on the phone providing all of this. Once i provided it all again, the call handler gave me my options, without much support an lacking in any details to support me making an informed choice. I had to ask for time to go and research, she then hung up the phone. I looked into my options and called back the following morning to go ahead with accident management. You know what i'm going to say....the previous call handler had recorded none of the hour and a half call and i had to go through the whole thing again. This time, the call handler presented as competent, i felt relief that i had someone who sounded as though he actually cared about this claim. He took all of the above details and more. He asked to speak with the witnesses; my neighbours, so i went round the doors. My Neighbours took the time to give their personal statements; personal contact details at my request. I'm on this call for 2 hours. I'm told at the end of this call; a form will land in your email address, populated with all of this data; all i have to do is write in my narrative and sign it. The form arrives with nothing in it. I call them and i'm advised as the claim has been made i can no longer call them; everything is done on the customer portal. I tried to explain that the form has not been populated, as i was advised it would be, however it took another 20 mins to convince her to have a dialogue with me as the claim would now only be dealt with online. Eventually she advises that i've been misinformed and that i populate the form. The list above; all of it. I need to do it ALL again. I completed this, sent it back and then radio silence. This happened at the start of August. I checked the customer portal daily; the portal that you have to make a new password EVERY SINGLE TIME you try to log in as it doesn't recognise you. It's now nearing the end of September and the Portal has never been updated to reflect the claim. The salvage company contacted me to let me know my car was written off, the courtesy car providers were lovely and communicated excellently; really spot on company - neither had anything to do other than being subcontracted by one call. The portal has nothing on it. I tried to call to get an update; i informed one call of the write off - they, apparently, didn't know. After that call, in mid September, which seems to have reminded them of the existence of my claim, I received a cheque. No communication - no letter, just the cheque. They were quick to contact me when i cancelled my direct debit to tell me i owed them money, however. This is absolutely not ONE CALL - it was several. It added stress to an already stressful situation - i understand that's not their problem, but there was no customer service. The accident management company One Call Direct, blamed One Call Insurance - and vice versa. A lesson learned; you really do get what you pay for....the Portal still doesn't reflect the outcome of the claim and this is, according to the company, the only way to access and keep up to date with your policy/claim.

I had the app on my phone and paid a monthly subscription. I cancelled this months ago, however, they have continued to charge me the subscription fee, in fact they have doubled the cost!! I can't access the account, as I cancelled it, and I've emailed complaints and customer service 7 times. After the first email I recieved a response asking for further details, I provided these. I then recieved an email claiming that I hadn't responded, so they would take no action. I've sent the data a further 6 times, now they completely ignore me.
This is theft, pain and simple. Not a trustworthy company!

This is a con. I added this to facilitate my journey to the station. Only to find out after purchase, that I had to travel to the station to pick the tickets up 🤣 when I called and asked for a refund, I was told I'd be charged for the refund!!!

Absolutely horrific App, company, website. It's impossible to sign into your own account, Its impossible to simply go on and purchase tickets. What's worse, is they have a monopoly on this. Ilthe tickets for the gigis I want I can't get anywhere else. I can't give them my money! Shocking and bands need to know we can't buy their gig tickets! 2 separate instances of this, just this week.

I have ordered items before and the quality is excellent. However, if you want anything in a rush, don't order. I paid for 'express shipping' £8.90, on the 1st April as I needed the items for a specific event. It's now the 10th and there's no sign of my items. Apparently dispatched on the 4th, that's the last correspondence I've had....

I have paid for insurance with Many Pets since late 2019. Having paid every month since without incident; without them having to chase me for payment, it is therefore really disheartening that making a genuine claim has been so difficult. My Dog was rushed into hospital; normally fit and healthy, she had a night in to monitor her well being. This is now well over 60 days, and thankfully the vet hospital is being entirely reasonable in response to the NO payment from Many Pets, despite the ludicrous reasons why they are holding up this claim and seeking, very actively seeking, reasons why not to make a payment; your vet says mixed breed, we say cross breed....etc..... In addition, they do not communicate this with me or anyone else; it is apparent that there is an expectation that my Jedi force will be turned on and i will know to contact my vet's practice to ask them to adjust their records to match the insurance company; truly, Many Pets told NO ONE, how was i supposed to know, or the vet and ultimately the vet's hospital who are, very patiently, still waiting on payment? After the 60 days; by which time the payment should be made and way over Many Pets 6 weeks average claim, they are still investigating for 'discrepancies', however, deny that this is motivated to avoid paying out...i would disagree. I have made payments every months for 5 and a half years, my dog was in hospital; there are clear records and still, there has been no payment and the 'claim' process has been an absolute farce; nothing happens until i call to complain...which i did and they assured me i would have a decision in 7 to 10 working days, following this call, they again went back to my vet asking for my dog's records; i called again to highlight that they have already done so; hence why they keep pointing out what they refer to as 'discrepancies' in the vet's data and the policy document. The claim remains outstanding and the vet's that cared so wonderfully for my dog wait patiently for payment. If you are looking for insurance for your pet, the best advice i can give you is; not this lot, definitely not this lot.
Further to the response below; i did get back to them and confirmed the claim reference details.

My second purchase andcthe product is perfect. Great quality. The only thing that lets this company down is delivery. It takes weeks and there is very little communication about shipping or where your product is. I can say, however, both my purchases did, eventually, arrive and both are in my top items for comfort.

Very helpful and respectful service from Danny White, thanks!

I've bought from La Redoute without issue on numerous occasions. I ordered a fair few items on the 11th April, all for my holiday. I've still not recieved them and nor likely to get them on time. On calling to enquire, I recieved an email response; very cryptic, advising that before dispatching my order, I will have to wait and follow the instructions in a letter I will receive....? This letter was, apparently, sent on the 11th...not recieved. Safe to say, I won't order again and I won't bother following the instructions on the letter.
So...response below asks me to contact them. I did, to the email noted below. No response...
Further update on the 25th April;
It's so rude, to go on a public forum and request I send my concerns to the provided email address in their reply and then completely ignore me. Not only that, it demonstrates nothing but impression management rather than care and respect for their customers. I'd suggest you avoid purchasing from them.
25th April,
And once again the cryptic responses continue...with no letter in sight... so much for delivery in 7 days!

I can confirm that as part of our security and validation processes we have sent a letter to your billing address 11.04.23 and again 20.04.23. This letter contains a reference which I need you to confirm before I can release your order.

I ordered boots before I read these reviews and instantly regretted my order. There was no need. My boots arrived without incident on the stated dates and my boots are beautiful. Love them, true to size. First wear was up the dancin and not one blister. All good.

I ordered my glasses on the 19th June. I received no correspondence from Hawkers after this until I received an email from parcel force on the 27th June. To be honest I was a little worried! Theyre not good at keeping in touch; I had no idea when they would arrive/be dispatched, but my glasses arrived on the 27th June and the are amazing. Great quality, I love them.

Order and delivery went without incident. The top I ordered is perfect, lots of compliments, thanks 👍

Ordered bedding online, picked it up within the hour, absolutely no hassle. The actual product is beautiful. My new favourite bedding!

My order arrived quickly and it's exactly what I wanted, beautiful. Thanks!

Plants arrived so quickly! Both beautiful, packed really well. I'm absolutely delighted. Will definitely buy here again.

I ordered a throw on the 19th February, it's the 27th February now and no sign of it, no tracking info and no correspondence from the supplier. Not confident I will ever see it. Lesson learned. Avoid wasting your money.