Anna

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Hi Anna, we're so glad you're loving your CloudTopper and sleeping better than ever! Thanks so much for the lovely words and recommendation. - Jamie

Dear Anna,

Thank you for your fantastic review! We're thrilled to hear you were impressed with our special offer, excellent service, and speedy delivery. We look forward to your continued shopping with QVC.

QVC Customer Care

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Leah

Hi there,

Thank you for leaving a review on Trustpilot.

I'm sorry to hear that you were not happy with your purchase and wanted to make you aware of our returns policy.

If a sex toy or bondage item you’ve bought from Lovehoney doesn’t enhance your sexual happiness, we’ll give you a full refund up to 100 days after purchase.

Please see our returns policy here: https://www.lovehoney.co.uk/order-return

I have emailed you to discuss this further.

If you needed any help or wanted to discuss this further please let us know and we'll be happy to help further.

Kind regards,

Lovehoney Customer Care

Thanks so much for leaving us a review, we love reading your feedback!

Enjoy your Cult Beauty buys, hope to see you again soon.

Best wishes,

Cult Beauty

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Claire

Hi Anna, great to hear you are pleased with your phone cover. Thank you for your feedback regarding the price, we are constantly making production improvements to reduce cost and pass on the savings to our customers. All our products are made to order right here in the UK, so there will always be a small premium over the mass produced Chinese cases you will see elsewhere, but we will do our best to keep improving prices while maintaining the quality of our products. Many thanks for your review and valuable feedback, it is greatly appreciated.

Hello Anna, we have clear instructions on our website of how to process returns. Rather than wastefully included forms in every delivery box we advise customers to request an RMA number. This then makes the process, for people who do want to return items, much quicker and easier.
If you do not have a printer you can always email the form to contact@cometlighting.co.uk and it will get processed t he same way