Perricone MD Reviews 

1,603
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wonderful quality of the skincare items, noting that online orders arrive very quickly and reliably. People also deeply appreciate the effective formulas, lovely packaging, and the pleasant surprise gifts frequently included in their purchases. Some reviewers were not happy with missing promotional items or receiving incorrect products in their overall deliveries. A few consumers also mentioned encountering frustrating issues with damaged goods, unexpected transit delays, or items nearing their expiration dates. Others felt disappointed when specific expectations regarding bundle contents or promotional offers were not fully met.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the skincare items deliver noticeable... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast and efficient... See more

Quality

Users describe positive interactions with quality, consistently praising the exceptional skincare items and... See more

Order

Consumers find order experiences to be mixed, with experiences varying widely among reviewers. Many people... See more

Service

People report positive experiences with service, highlighting slick, efficient, and reliable ordering.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The shampoo and conditioner is excellent. It smells devine and my hair feels richer and thicker. Super shiny. I can thoroughly recommend it. It is up there with the best hair care brands. My on... See more

Company replied

Rated 4 out of 5 stars

Received my samples last week and have started to use them. I love how the moisturiser melts into my skin. The eye serums are not sticky and are light weight. I will definitely buy the full range .... See more

Company replied

Rated 4 out of 5 stars

I have purchased the Neuropeptide Duo. I have already used the Neuropeptide Deep Crease Serum and it is excellent. I'm hoping for similar results from the Eyelid Lift Serum. On this occasion, the prod... See more

Company replied

Rated 5 out of 5 stars

Honestly, 1st time using this product, I love it. I ordered the tinted moisturiser which is devine, the cleanser, eye gel, moisturiser with eye and it is all amazing. Lovely texture, great to apply, t... See more

Company replied


Company details

  1. #51 of 62 best companies in Skin care clinic

Written by the company

Dr. Nicholas Perricone is a board-certified dermatologist, world-renewed anti-ageing expert, award-winning inventor, educator and philanthropist. He has developed a range of cosmeceuticals and nutritional supplements that effectively help to improve the health of the skin reduce wrinkles and heal sun damage, leaving you with a smooth and radiant complexion. "A life long passion for science is the foundation for my dedicated commitment to unlocking the secrets to healthy ageing. It has inspired me to discover and introduce revolutionary, breakthrough technologies that will forever transform the face of skincare" – Nicholas V Perricone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
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1-star

Asks customers to review

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4.4

All reviews

(1,603)

274 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have never had SO MANY issues with my…

I have never had SO MANY issues with my payments & order confusion with any other company as I have Perricone MD. I unknowingly signed up a payment plan & would not cancel so I had to pay it. Now I have not yet received my Affirm refund that Perricone rejected their payment BECAUSE it was Affirm. The products are fantastic but everything else is shady, confusing and baited. It’s not worth it. I’ll find a different serum.

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Absolute favourite mascara

The best mascara product and brush. I keep coming back for more and have been using this for over 10 years. My eye lashes are strong and long, the product can be combined with other serums too. Great product.

26 August 2026
Rated 5 out of 5 stars

Excellent service

Excellent service. Superb product

20 August 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Rated 5 out of 5 stars

Very good service

19 August 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 3 out of 5 stars

Products are great but the packaging…

Products are great but the packaging was appalling. The gift box I ordered looked like it been run over.

18 August 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 5 out of 5 stars
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Love all Perricone products

Received my order quickly. Great mascara which conditions my lashes whilst making then look great.

16 August 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Great products

Great products, great service, and speedy delivery

9 June 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

The products are so small there is not…

The products are so small there is not enough applications in any of them to see a difference or if they actually work. would not recommend

8 August 2026
Perricone MD logo

Reply from Perricone MD

Hello Lisa,

We appreciate your feedback regarding the product sizing and application quantity. We understand your disappointment and are reviewing our product offerings.

A message has been sent to your account.

Kind regards,
Liam

Rated 4 out of 5 stars

Received my samples last week and have…

Received my samples last week and have started to use them. I love how the moisturiser melts into my skin. The eye serums are not sticky and are light weight.
I will definitely buy the full range .

7 August 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 5 out of 5 stars

The parcel was delivered exactly when promised!

The parcel was delivered exactly when it was supposed to be delivered! No fuss, no waiting around. Such a nice experience!

8 August 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 1 out of 5 stars

most of order missing and packaging…

most of order missing and packaging damaged

8 August 2026
Perricone MD logo

Reply from Perricone MD

Hello Jenny,

We are very sorry to hear about the missing items and damaged packaging. We are taking steps to prevent this from happening again.

A message has been sent to your account.

Kind regards,
Liam

Rated 4 out of 5 stars

I know the product is good as I use it…

I know the product is good as I use it but this offer was 4 tiny samples which were not free!

8 August 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Natalia

Rated 5 out of 5 stars

Rapid delivery within a couple of days…

Rapid delivery within a couple of days at most. Always great products. Used to live in BC Canada. My Perricone orders from the US could take weeks to arrive - delayed at the Canadian border? Felt highly protectionist although I have no proof. In the UK, delivery is brilliant.

7 August 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Ben MD Customer care team

After leaving a review I was contacted by Ben MD Customer care team who has sorted out the problem. I cannot fault the customer care team who contacted me directly. Thank you

6 August 2026
Unprompted review
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

Rated 5 out of 5 stars

Wanted to try the creams/serums galore…

Wanted to try the creams/serums galore buying. A little disappointed as they are very small samples. If I like them will purchase in a normal size. Quick delivery

5 August 2026
Perricone MD logo

Reply from Perricone MD

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,

Natalia

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