MA

Mr anthony conlan

United Kingdom

Reviews

Review of Ofcom


Rated 1 out of 5 stars

Ofcom what an utter waste of space

Useless organisation needs scrapping or the person in charge chinning off.

Failing to do anything about scam calls. Who is dishing these numbers out and why no effective follow up when reported. A complete and utter waste of money.

Make the companies offering out these numbers work harder and hit them hard when scams occur. They will then clamp down

Oh and most of the scams originate via Facebook data capture so get a grip on that too.

21 June 2026
Unprompted review

Review of UPS UK


Rated 1 out of 5 stars

Absolutely clueless.

Absolutely clueless.

They have simply no idea how to communicate and their app is so complicated and useless.

Simple delivery reschedule to today, now they are saying i changed the delivery address (i didn't just the date) and some tosh about it now being in customs (so how were you delivering it on the first date you stated).

Anyway I am now away for a period pf time so this shipment in now in a UPS vortex. I hate dealing with UPS, DPD in my experience are far better. AVOID

15 May 2026
Unprompted review

Reply from UPS UK

Hi Anthony. We're really sorry to hear about your experience with us. Should you wish to seek additional support, please provide the UPS tracking number, along with your full address and telephone number, quoting case number 6089262 by emailing our UK & IE team at uktrustpilot@ups.com. Many thanks, Laura.

Review of Ultrahuman


Rated 1 out of 5 stars

RIng Air worked ok for approx 1 year…

RIng Air worked ok for approx 1 year and is now failing with a max of 1 days charge which is way out of line with expectations.

Support after the diagnostics hoops you have to jump through is non existent and not answering at all.

So would i buy another - nope
Do i require a replacement - Yep i want what i paid for
Would i advise anybody else to buy one - Nope just avoid go elsewhere

8 May 2026
Unprompted review

Reply from Ultrahuman

Hey Anthony! This definitely isn’t the experience we want you to have, and we truly appreciate you bringing this to our attention.
We’ve reached out to you via email so we can look into this further and help get it sorted for you. Please keep an eye on your inbox, and we’ll take it from there to assist you.

Review of Allen and Harris


Rated 1 out of 5 stars

Avoid in the Swindon area

Avoid in the Swindon area, completely untrustworthy and useless. Can't be bothered attitude.

Booked in a valuation, they offered me a time and I accepted but explained my timeline for decision making very clearly on this topic.

Let me down on the morning of the valuation with some pony excuse. If this is how they treat me pre contract how on earth will they treat prospective viewers and myself once signed up. Avoid at all costs just go elsewhere

23 April 2026
Unprompted review

Review of Yoga Insure


Rated 5 out of 5 stars

Brad - Big up for the help

Brad

I had a complex scenario to deal with (believe me), Brad took it through with me in a calm, clear and measured way. Ensuring i was comfortable with the outcome. Great service albeit i did note my aches the previous day was down because of a significant system error for all users

4 March 2026
Unprompted review

Review of BT


Rated 1 out of 5 stars

Lazy and skirting future legal…

Lazy and skirting future legal challenges.
Changed tariff, receive an email asking for stuff back (wifi disks and a 4G hub), never used them and i now find i've been charged monthly for them...

Anyway the return requires me to provide the box and then do all the leg work. If not then they will attempt to bill me the FULL PRICE for 2 year old equipment.

Just lazy lazy incomptence

13 February 2026
Unprompted review

Review of Octopus Energy


Rated 1 out of 5 stars

Chaotic engineering department

Chaotic engineering department. Simply trying to rearrange my smart meter install. Nothing available, when will they be available. No idea...Goodbye

Ignore the hype, when you actually want something you work around them not the customer wishes

8 January 2026
Unprompted review

Reply from Octopus Energy

Hi Anthony,

I hope you're well, my name is Tino and I'm part of the leadership team here at Octopus.

I first want to thank you for sending this Trustpilot review through to us, we appreciate all feedback, whether good or bad as it helps us grow as a company.

I'm sorry to hear that you're having some issues with getting an appointment set up for your property following your cancellation of the original date you had confirmed.

I'll send through an email to yourself to see if we can discuss this in more detail to try and make things right for you and get an appointment all booked in to resolve this.

All the best
Tino

Review of Post Office


Rated 1 out of 5 stars

Covering up postboxes at XMAS on the…

Covering up postboxes at XMAS on the pretext of automation

So the post office has decided in its infinite wisdom to tape off loads of postboxes in swindon at the busiest time of the year on the pretext of some level of automation. mmmmm

Not seeing anybody upgrading them at all, surely they would be done on a cases by case basis rather than en masse. Who is doing this work over XMAS...

Well nobody is. The Liebour regulator will no doubt in 3 months say how good the postal service has improved, when the reality is the service is going downhill fast...

21 December 2025
Unprompted review

Review of Northern Rail


Rated 1 out of 5 stars

Northern rail chaos

Shambles 1523 cancelled from Preston to colne. From platform 4cNo driver apparently

So the next train scheduled for 1623. Fair enough

Train there doors open every one gets on



1620. Announced that departing from platform 2. Note now we have 4c and 3c showing the 1624 departure.

It is actually departing from 2 so a mad rush to there by young and old.

Absolute carnage and chaos. New train packed.

Why make major changes 2 minutes before departure when some people had been waiting for over an hour.

Incompetence at Preston

4 December 2025
Unprompted review

Review of Sytner Group


Rated 1 out of 5 stars

Swindon Dealership

Swindon Dealership

What a complete and utter disaster this dealership is. Went in to get info and a quote on a new £65k car, might have well have gone to mcdonalds with the interest shown by the sales staff (not the receptionists who were good or eventually the sales guy Jeremy who eventually after 20 minutes saw me hanging around waiting for someone to assist and stepped up and stepped in.He was v good).

Let's not get the 'it was busy' excuses, it wasn't. Clearly black friday shopping was more fun than assisting customers

Mind still not got the quote i was promised today by email

If i was the MD at Sytner i would have the sales director at this circus in for an interview without coffee and downgrade him to tea boy as it is clear to me he has zero clue in running a dealership sales force.

28 November 2025
Unprompted review

Reply from Sytner Group

Good afternoon Mr Conlan, I am truly sorry to hear about your disappointing experience at Mercedes Benz of Swindon, it is certainly not the standard of service we aim to provide. I know Lily Brassey my Head of Sales reached out to you, and you test drove and received a quote. If we can be of any further assistance, please do not hesitate to contact us. Kind Regards Sarah-Jane Beal - Head of Business

Review of Land Rover


Rated 1 out of 5 stars

Land Rover Swindon dealership

Land Rover Swindon dealership

Absolutely unbelief. Went in there to look at cars north of £60k. Was wandering around for 20 minutes with ZERO staff seen. Nobody on the reception desk and nobody in there.

Considering the reliability challenges and security challenges with this company they need their dealership experience to be on point. It never even started...

Left after 20 minutes not having talked to a soul and will take my hard earned money elsewhere. If this is the sales process heaven help the garage experience.

Whoever owns this franchise, sell it quick you have zero sales staff interested.

Not for me

28 November 2025
Unprompted review

Review of Mercedes-Benz


Rated 1 out of 5 stars

Mercedes Benz Swindon what a nightmare

Mercedes Benz Swindon what a nightmare

Week the first 15 minutes i would classify as 1 star then a sales guy called Jeremy stepped in and sort of brought it back to a five.

Entry in showroom, great the girls on the desk were attentive and went to get a sales rep (name escapes me). After standing around for 5 minutes and being asked by numerous other greeters if i could be helped (Err yes waiting for a sales rep). I then decided to look at the car of interest (GLC PHEV some £60k of car) myself whilst the tasked rep appeared.

After a further 10 minutes of looking around the car on my own a sales guy noticed me and asked if he could help. I did tell him i wasn't impressed to date and would be feeding back own the experience.

To be fair to Jeremy he then did a professional job and i was left impressed by him and the car but not the dealers.

If i was the franchise owner the sales director would be down the road obviously their coffee, chats and whatever is of more interest than doing their job.

I would be sending in a mystery shopper every week and bonuses would have a dependency on that activity as it is clear the current sales director does not have a grip of the store.

28 November 2025
Unprompted review

Review of Audi


Rated 1 out of 5 stars

Audi what a disaster in Swindon

Audi what a disaster in Swindon

Whoever owns this franchise is totally wasting their money on sales staff. To be fair the receptionist on the desk was ok.

I was looking for an Audi PHEV so around £65k worth of car. Was then handed over to a totally disinterested girl who was obviously disappointed that i had interrupted her phone time. Just couldn't be bothered and i don't even think knew anything about the car. Never bothered to show me the car, so i was left to my own devices for a few minutes so in the end i just simply walked off.

Note i did this previously 3 years ago when i went in and EXACTLY the same occurred. Nice building, probably nice cars but couldn't find out.

Whoever owns this franchise needs to do some mystery shopping, the sales director should be down the road tomorrow

28 November 2025
Unprompted review

Review of Yodel by InPost


Rated 1 out of 5 stars

Avoid Yodel at all costs....

Two stores in the area stating that 'the machine isn't working'. Standard excuse and the reality is Yodel are offering a drop off service that does not exist.

I've asked Vinted to remove them as a delivery partner as i doubt they want to be anywhere near Yodel the dodgy company.

Moredon stores
3A Purton Road Moredon, Swindon, Wiltshire, SN2 2LN

Delta Stores
1401Delta Office Park Welton Road, Swindon, Wiltshire, SN5 7XN

I then had to drive quite a way to find the final one which worked. I will be stating in future on my Vinted account, Yodel cannot be used for deliveries from me.

Clueless

5 November 2025
Unprompted review

Review of Bravus Churrascaria


Rated 5 out of 5 stars

Excellent

Excellent from Luan


Food was excellent as well

18 October 2025
Unprompted review

Reply from Bravus Churrascaria

Thank you so much for your kind words! 💛
We’re truly happy to know you enjoyed your experience with us.
Your feedback means a lot to our team, and we can’t wait to welcome you back for another great meal soon! 🥩🔥

Review of Collect+


Rated 1 out of 5 stars

Every time i am forced to use this…

Every time i am forced to use this service it is garbage. Just tried a drop off today but cannot complete because the 'owner' is not there with his phone to print off the labels.

This is not the first time this has happened and in multiple stores.

Garbage service avoid if you can

Londis 1401 Welton Rd, Westlea, Swindon SN5 7XQ

13 October 2025
Unprompted review

Reply from Collect+

Thank you for contacting Collect+,

We're sorry to hear you've had a negative experience at one of our PayPoint stores.

Please can you email enquiries@paypoint.com and provide us with a few more details regarding your experience so we can investigate this further for you?

We'll look into this promptly and revert to you as soon as we can.

Best wishes,

Jen S, Collect+ Team

Our Customer care is open from 9am – 17:15pm Mon -Sun

Review of Yoga Insure

Review of 247 Home Rescue


Rated 1 out of 5 stars

Renewal is x 2 the previous year

Renewal is x 2 the previous year. If you go online and check it is cheaper. Can't be bothered with this type of company paid a little bit more but happier.

AVOID

28 August 2025
Unprompted review

Reply from 247 Home Rescue

Hello,

We apologize for all the trouble. Please accept our apologies for the inconvenience. We will take this on board and make sure this instance doesn’t take place again.

Your concern has been directed to the complaints team. They will investigate thoroughly and get back to you asap. Kindly bear with us until then.

Kind Regards,
24|7 Home Rescue.

update 29/08/2025

Hi,

Thank you for your feedback and we understand you have now had the opportunity to speak to the relevant department to discuss the issues you were experiencing. Should you have any further queries, please do not hesitate to contact us.

Kind Regards,
24|7 Home Rescue

Review of L&G


Rated 1 out of 5 stars

Everything that could go wrong with my…

Everything that could go wrong with my dire dealings with this call and company has gone wrong. Absolutely useless

22 August 2025

Reply from L&G

Good Morning,

I am sorry to read of the issues you have had whilst trying to deal with your pension plan. I would like to look further into this for you and if you can send us the full details to digitalresponseteam@landg.com that would be great.

Many thanks
Jamie

Review of L&G


Rated 1 out of 5 stars

AI is crap

AI front end is seriously rubbish like stupid beyond belief. As you may have to pay for this on some contracts I would consider taking them to small claims for theft.

22 August 2025
Unprompted review

Reply from L&G

Good morning Mr Conlan. I'm not sure what you're referring to regarding AI front end. Any technology that we use or develop to make the experience for our customers better, is never charged within our customers policies. If you could provide us more information about what you're referring to, we will certainly look to help. Please email us at Protection.Socialmedia@landg.com
Many thanks, Hayley