Alex Reid

Hello Alex,

We are truly grateful that you gave us the opportunity to make things right. It means so much to hear that our team was able to resolve the issue and that your confidence in us has been restored. We know how frustrating it can be when things don’t go as planned, and we appreciate your patience and understanding while we worked to put things right.

We’ll be sure to pass along your kind words to Wellie, as they will be so pleased to know their efforts made a positive difference. Please know that we are always here to support you, and if you ever need assistance in the future, we’ll do everything we can to ensure a smooth and stress-free experience.

With Healf,

Hi Alex,

My name is Wellie, and I work with the Customer Wellbeing Team here at Healf.

I’m really sorry to hear about the delayed delivery and lack of communication you experienced. We truly appreciate you bringing this to our attention. Please know that we’re reviewing our stock management and communication processes to help prevent similar issues in the future.

I’ve also sent you a direct email so I can personally support you with this. When you have a moment, could you kindly check your inbox and let me know? I’d love to help get this resolved for you as soon as possible.

Thank you again for your feedback, it genuinely helps us improve.

With Healf,
Wellie

We're delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Hello Alex. Thank you so much for taking the time to leave us your review. I'm so pleased to hear you are happy with our colleague Lian's service! This is lovely to hear & thank you for shopping with us! Best wishes, Steph.

Thanks for the 5 star review ⭐️

Good Morning
 
Thank you for taking the time to leave us a 5* review!
 
Your feedback is greatly appreciated and I am pleased to hear that you were happy with the service that you have received.
 
If you do require any assistance or if there is anything I can help you with, please do not hesitate to contact me.
 
We look forward to seeing you back ordering with us again soon.
 
Have a lovely day.
 
Ashden

Great review, Alex – thank you for sharing this with us.

Thank you for your wonderful 5-star review. We are pleased to hear that you are satisfied with your purchase with us.

We hope to see you back soon!

Kind regards

I Want Wallpaper Team

Hi Alex!

Thanks for the review :-)

We are delighted to hear you had a speedy and pleasant experience with our services.

Thanks! Jodie