Graham Ellis

DO NOT BUY FROM THIS FRAUDULENT CHINESE COMPANY. I paid an extra £ 9.99 for Express shipping which was supposed to be 3 - 5 working days - 4th September - it was eventually delivered on 9th September. It did not comply with many of the advertised specifications and was expremely slow. The camera was not fit for purpose. Luckily my credit card company after I complained has reversed their charge. Their website clearly states they have a warehouse in UK. That is a LIE as mine came from CHINA - I have even offered to return the camera to their UK warehouse but have had NO RESPONSE !!!

Although notyour fault the delivery was supposed to occur on Thursday 4th and was only delivered on 9th September. Unfortunately this was a fake chinese camera from ZOOMIX and I have written a review on Trustpilot noit to use the company as they are fraudulent. My credit card company have revbersed the charge. BUT the problems with delivery were NOT YOURS.

Normally excellent service ice except when certain items out of stock

Haven';t even received the camera yet but contacted the fraud dep[aterment of my credit card to stop payment as it is a fraud. and not fit for purpose. DO NOT BUY THIS WORTHLESS CAMERA - COMPLETE FAKE.

The female member of staff on duty on Wednesday morning 27th August, I forget her name, went out her way to accomodate our booking. We have used Drivalia, previously Easirent, for many years and have always had a very satisfactory experience. And the car check out guy who had only worked there three weeks was extremely competent especially explaining the touch screen for navigation.

I have used your system for calkls from South Africa to UK. I am now visitng my son in Canada so can I use it there but they do not have a fixed landline can I use it from by cell phone ?

Natalie has been with Flagstone since 2003 and is extremely experienced with medical aid & insurance. She is always most helpful with our medical aid claims and gap cover. I am not sure what we would do without her. We are both pensioners and find the SA medical aid so difficulkt to understand. My wife had a fall and fractured her hip. The private medical facilities were very good but sorting our medical aid claims afterwards is very difficult.

Continuing from my last review of Drivalia, we hired from Heathrow on 24th May - MG HS, Having changed cars in Norwich on 13th August to a Nissan Qashkai - this car has a faulty air bag passenger front side and a slow puncture. Drivalia HO (Alex) advised to go to Kwik Fit to have a look. They could not detect the error. Then advised to take to Nissan Truro but they were far too busy to deal and all they coulkd advise was not to sit in front passenger seat !!! Well that's impossible when we drive from Cornwall to Kent Tonbridge on 10th August !!! with 4 large suitcases in the back. Puncture was mended at Kwik Fit Truro this morning. Also advised by Drivalia HO (ALEX) that no cars are available anywhere in the system as they are all out !!! How is it we can use two of your cars over a period of over two months and they both have something wrong with them and you are unable to change them. We exopect a part refund when we get back to Heathrow on 16th August - You better advise AK (manager at Heathrow) about our problems. GRAHAM ELLIS

We hired an MG HS from Heathrow on 24th May and we are currently on our second car from Norwich branch (6th August) (Nissan Quashkai) due to windscreen wipers NOT working !! Now back in Cornwall with Quashkai and there is a slow puncture and more importantly the front passenger air bag does NOT work and alarm went off 4 times while stationery !! Now contacted head office and they wanted us to drive to Bristol (80 miles each way to change car. However they have now advised that no cars are available at present. Well that's not our fault !!! WE suggested that we take it into a Nissan dealer and they run a computer check on the car which we have to pay for a they have said it will be refunded. What a bunch of clowns !! What if the car has to do in for several days - MAYU BE THEY SHOULD CONSIDER CROSS HIRING FROM| ANOTHER HIRE| COMPANY IN CORNWALL NEAR TRURO . FAR FROM HAPPY WITH DRIVALIA GRAHAM ELLIS LLB, MCIArb, Lawyer and Chartered Arbitrator.

These people are bloody useless. I am being prescribed a certain medication for my high blood pressure and every month for the last 5 months they have run out of this medication and have to deliver it late !!! I am told them that they need to order several months stock in advance. I appreciate that it comes from Italy but that is no excuse. THEY REFUSE TO ORDER SEVERAL MONTHS IN ADVANCE. I seem to be the only person in the UK being prescribed this medication.

I am in my 70's and not very good with IT !! However it was very easy to download and set up. No problems at all and everything as we had expected. Full marks to 2GO Software and about half price.

Very good service from EUROPCAR at Guildford. WE ordered a VW Polo and got a Vauxall Crossland X. Car went very well indeed. Will certainly recommend them in the future.

Excellent service from all the staff at Heathrow. I left my rucksack on the bus from Term 5 to their office. They got onto the bus driver and he brought it back fully intact in a few minutes. So very well done to Stelios the Greek for such good service. He even took us direct to the front door of the Sofitel hotel.

Excellent service and delivery very quick.

Since Pharmacy2U has taken over delivery of my medication to my house, it makes life much easier than having to collect the prescription and then go to a pharmacy. Takes all the stress out of medication.

Very efficient service even after a delay of obtaining the prescription from my GP. Much better than having to collect it from my surgery every month. especially in the current weather.

My wife and I were booked to return to Cape Town from London on 13th January. WE had a Business class tickets and seats were booked. They cancelled that flight (not sure why as only the UK had banned direct flights FROM SOuth Africa and not the other way round). WE tghen booked on 14th on same flight. That also was cancelled - no reason given. I had aleady written many emails to Executive Club and their Customer Servbices asking them if the cancelled th BA flights to transfer us to their Partner airline, Qatar airways. All I got from the Executive club was that they would pass on my request to their Customer Service - No response from Customer Services and when we tried their 0800 number it automatically cut off after 5 rings !! What an appalling situation by BA that they just cut you off because they have too many calls coming in due to cancellations. I know there is Covid but they should easily be able to transfer their passengers to their Partner Airline - otherwise why are they a Partner !! Of course I did not hear anything from BA at all and they left us in the lurch. They are obliged to get us to our destination even if it means transferring us to another airline !! Anyway the only way home to SA was by Qatar and I then had to pay Qatar fro a single flight. As we were on Business Class it is actually CRAP that BA did not transfer us to Business Class Qatar. And by the way ROSS MCDONALD is supposed to be on the complaints team - the man is a fu...ing joke !!! He's just come out of nappies - he needs to sort himself out !! I am going to write to Sean Doyle their CEO who was appointed last October 2020.

I have been trying to access my credit card account on the internet from my laptop. They ask me to change my password and then they say a one-time passowrd has been generated which is sent to an address in the UK. I am currently in SOuth Africa !! So after requesting it on 17th Jan it eventually arrives on 25th Jan and my daughter sends it to me by email. I enter it and it says that they cannot identify me !!! Apparently I sent off for another one time password which is different !! SO I now have to wait another week or so before I can access my account and statements. THis is quite bloody ridiculious in this modern age that they cannot help me over the phone to allow me access again. I passed all the necessary security. What an archaic system they use. They should use authentication cides to a cell phone as other banks and credit cards do

Found it a bit difficult to use the app (although we are over 70) my wife ran out of spit !! But we eventually got there and handed in our test tubes to reception at Sofitel heathrow, sealed in the same plastic bag but my result cam at 2.35am and my wife's at 6.48am. !!! My wife did not sleep after 2.35 worried that her test was not satisfactory. Both proved NEGATIVE anyway. The hotel printed paper copies for us.

Ordered my Panasonic Camera on 22nd August and it showed delivery in Cornwall on 27th August before 7pm. Unfortunately it did not arrive that day and when I managed to get hold of UPS they said that the package had gone out on the wrong route and that their scanners were not working. It eventually arrived at 11.45am today and all seems to be in the box. Haven't had time to use it yet as ALL the instructions they have sent me are in a foreign language - every European language EXCEPT ENGLISH. You would have thought that if they are sending a camera from the Netherlands to UK, they would include ENGLISH instructions. Anyway |I have asked them to send the instructions in English. The ordering experience with Photospecialist went very well indeed - PITY about UPS systems !! Hope the English Instructions arrive on time.